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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,572 reviews
  • Rated 5 out of 5 stars

    New Ink Tank Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Took a chance the new “ink tank” technology. We shall see. Have always been An “Epson” person. New brand for me. Wish me Luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson 3850 printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans multiple pages easily. Paper tray has worked well, but a little leery of the way the paper is stacked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missed the mark on colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors aren't as accurate as I had hoped but over all works how I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. The only complaint i have is it dose not have a paper tray for tabloid or 13"x 19" paper / the rear feed is poorly designed to hold paper

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Drivers & utilities install disc won't finish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my newEpson - EcoTank ET-3850 All-in-One Cartridge-Free Supertank Printer prints and copies well, I have not been able to use the Epson Photo+ or Epson Photo+ Tool because it says "must load drivers and utilities first". On both our PC and laptop, the disc will load the "drivers and utilities" up to 99%, then hangs there and doesn't complete the job. For $400, I am very unhappy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Acceptable printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up. the color prints are acceptable. have not tried photo paper yet. overall pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent copier. I would purchase it again. I haven't been disappointed with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer is Epson EcoTank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer/ Copier It does all that I need in a home office printer and more Love the tank concept

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble keeping it hooked up to the network (exfinity) thats probably the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Decent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good printer haven’t had it that long no issues. I haven’t printed a picture yet but regular print seems to be good quality.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RoxStar, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. BestBuy rep was very helpful and easy to work with. I love the large ink wells. No more expensive small HP cartridges. BestBuy took my old printer to recycle. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade. I’m so glad that the ink refills are a lot less and I would need to replace them as often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Printer is much better than the Canon it replaced. Very happy, but a bit slow to print.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two years later product stop working- DO NOT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years the product stopped working. Bought new Epson ink tanks. Refilled, ran nozel head check, ran print head cleaning, ran power cleaning and ye still does not print items of color. Complete waste of money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good working printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can send something to the printer from my phone…very convenient! It’s not as fast as my Canon was and for the price I was surprised about that. But overall it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Ink refill feature is the absolute best. Converted ours to a Sublimation printer and now I understand I can use Espon SC sublimation in my EcoTank. Priceless. Coming for that 3170 WF one next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco Tank where have you been all my life?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been printing stuff for a year and I still got plenty of ink. This things incredible it’s a game changer. I just hope it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and I don't have to deal with so many cartridges like with the last 5 printers I have owned in past years. I love the ink tanks and bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new ink technology compared to old cartridges is a game changer for the better in terms of yield and value for the price. Thanks Epson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NORVIN KIRKENDALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANKS TO SARAH TAHENY AT THE AVON STORE; PURCHASED THIS UNIT. HAS MET MORE THAN MY EXPECTATIONS. SUPPORT FROM EPSON HAS BEEN EXCELLENT. WOULD RECOMMEND THIS PRINTER.

    I would recommend this to a friend