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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,572 reviews
  • Rated 5 out of 5 stars

    Great ink refilling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great ink jet printer. Love the refillable ink bottles instead of the typical cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Epson 3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, great product. Everything is at the highest level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer at an excellent price. Easy to set up, doesn’t use tons of ink or empty the tanks (cartridges) like other printers which I have owned. I love this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent printer! I prefer it over the Canon Pixma which this replaced. The ink tanks are great. The setup is typical in that there can be some frustration...

    I would recommend this to a friend
  • Cons mentioned:
    Scanning

    Rated 3 out of 5 stars

    Save ink or save time?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink savings is amazing but scanning multiple documents can make you want to pull my hair out at times

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Haeley, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Scanner not clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good, scanner is poor. Image not clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Epson Printer Purchase. One of the best investments from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable and practical good for the every day use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer!!!! I had one before and it worked great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Operating the printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too difficult to use. No operators manul. HP printers very simple on screen what was needed for operation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson ET-3850 is great investment. I got tired of buying overpriced ink cartridges. I probably won't need to buy ink for this guy until end of the year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. The speed is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liking the Epson printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new Epson printer. It replaced a 5+ year old printer that was on its last gasp. The setup was a little time consuming. But the instructions were easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    як для мене це дуже чудовий вибір принтера для домашнього використання

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    EPSON ET 3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very unhappy about this product, it’s pretty fast, but I found it has missing usb cables.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello shamol, to offer high-quality products with the latest technology and sell them at the most competitive prices, we must choose which components are necessary and which may be redundant. Many customers already own USB cables, so we eliminate the costs of including them in every box and use those savings to improve product features and lower prices. If you need further assistance, your ET-3850 printer has free lifetime tech support, and our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Otherwise, we'll forward your feedback to the relevant department as we're always looking to improve our future products.
      Kind Regards, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great all in one product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the finest printers I ever owned the ink fill system is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eco tank 3850 printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the printer , not really happy with the color printing, not sharp and crisp, tried fixing it with the settings, but still didn’t help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson - EcoTank ET-3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, but having a difficult time completing installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it had a touch screen and scan to thumb drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine, but I don’t like the LCD screen not having touchscreen. The navigation arrows become cumbersome and they allow you to make a lot of mistakes while navigating through the menus. Other thing I’d like to say is that you cannot save to a thumb drive any scans,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eco Tank -3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well and I look forward to saving on ink purchases. I had a little difficulty with the feeder mechanism for making copies.

    I would recommend this to a friend