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Customer Ratings & Reviews

Your price for this item is $734.00
The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1253 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,253 reviews
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how the pictures come out with this printer absolutely amazing world recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epson Printer Trial and Errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nightmare to set up. Everything must be done just right. Even a Geek squad advisory failed to not what was needed to use the thing. It leaves lines in black and white across the print and makes it hard to find ICC profiles. Hard to match colors from your software. Even printing from different software. I spent 2 hours on phone with Geek Squad who wanted me to buy security software before they would diagnose the problem. The printer was not registered. No idea that would make the thing fail. Seriously consider other printers that do not have a complicated setup. When I finally printed it took 5-10 prints to get one close to optimal. Had a Pixma Pro 100 that gave good prints but died without recourse so I looked for replacement

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Dicko, we are sorry to hear that you are experiencing issues with your ET-8550. We want to make sure you reach Epson's Support Team. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, I love how much I save with the tank over cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful photos for less.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the photos. Setup was a bit clunky, getting it to be recognized on my network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it printer i use it for crafts and i would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer i love that there is no more cartridges for ink to install, its all ink in bottles that you pour in yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson 8550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer came very well packaged i love this printer the ink is very durable even if you print a lot you will do a great investment buying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Customer For Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ET 8558 that I bought in December 2023. The features are great. it meets all my needs for printing pictures or making copies. Thanks a lot Epson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Can’t wait to get another one very soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kikistees

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors came out so bright and perfecti feel in love with first print

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is extremely difficult to use. There are 3 papers feeds. The bottom and rear paper feeds are difficult to open or get to. I bought this printer so I could make quality greeting cards. You have to feed cardstock through the rear feed and most of the time, it won't accept the paper. Each piece of card stock has to be inserted one at a time by hand which makes this extremely tedious. Wish I could return. Would not buy again!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear BarbaraH, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-8550 includes free technical support for the life of your product. If you experience any other issues, please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, multiple uses. Actually the second one we have purchased. First one lasted a long time of pretty heavy use for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. The resolution is the best we have ever had on a printer. We would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the printer yet. I purchased it for sublimation. Looking forward to using it! Review is based on my research of product. Will update when I use it for a month or so.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage messed up in a week I was very excited to have to spark on my home. Also, when I ordered it, it came from either ID and of the state. I think it was Best Buy or it was coming from out of state so I was really upset that they said it was coming within two days and it came in three so that was another thing that I hated the three day shipping.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi KevinR, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Broke quickly, resolution burdensome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke before the included ink ran out (repeated errors of paper jam when no paper in printer, no resolution from them and no online recommended fixes worked). Two hours on the phone over four days, four reference numbers, many emails, a credit card hold for 500 dollars, another credit card hold for 500 dollars because they canceled the warranty claim over a telephone transcription error, and a refurbished (not told it would be refurbished until after cc hold went through) printer is being mailed to me. Everyone I talked to on the phone was great but the bureaucracy they had to deal with made it impossible to fix this issue in a timely way. Even if the next one doesn’t break right away I’ll definitely get to worry about it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mmmmmms, we are sorry to hear that we were not yet able to resolve this issue. Please contact our Epson Advanced Support Team for further assistance at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your business and thank you for your patience. Kind Regards, Jacob – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Excellent printer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far. Easy setup, no issues. I have only used it thus far to print watercolor art of Christmas cards and they came out great with perfect color match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around prijter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, it is big but compact if that makes since. It prints beautifully with accurate punchy colors. It takes on any projects whether you're just printing documents to photos.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible printer! Do not buy. Customer service is even worse. This printer stopped working after 2 months. I purchased this for my online business. It is still under warranty, but since this awful printer is on back order, Epson is unable to mail me out a replacement printer. They have no idea when they will be able to replace this lemon of a printer. They are backordered because so many people are having to return these awful printers that break down quickly. DO NOT BUY.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CynthiaW, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fine until it stoped working i am very sad

    I would recommend this to a friend