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Customer Ratings & Reviews

Your price for this item is $734.00
The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1256 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,256 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got good photo prints out of this printer, as long as you use the Epson App or Tool on windows you'll be fine and set the right settings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Epson can really just kick rocks at this point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONT BE BUYING AGAIN! Purchased from Best Buy because my other one stopped working. Had problems with it straight out of the box. Best Buy wouldn’t return it and Epson helped nothing. Told me my ink tubes weren’t right even though they were already that color when purchased AND was told I already needed a new maintenance box right out of the box. Way too expensive to not be able to use.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CassieS, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob– The Epson Team. Epson

  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working really good untill there was an error showing. Inwent through all the needed steps and epson made it right by using our warrenty. Now its working perfect!!

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Ckss, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your EcoTank Photo ET-8550 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Kind Regards, Dylan – The Epson Team. Epson

  • Rated 2 out of 5 stars

    So so

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clogged several times. Printed beautiful pictures when it wasnt clogged

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Ks4567, we are sorry to hear that you are having issues with your Epson printer. Your ET-8550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Allisa A. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson EcoTank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super colors, super definition and just a great printer all together. Used for work at home and the kids school projects.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months it stopped grabbing the paper from both feeders. It does print in good quality

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Tomy, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Up to you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok and didn’t give me that oh wow feeling after a few uses and photo tray printer on bottom wasn’t working

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jnmlballer89, we appreciate your business, and would like to hear about the issue you are experiencing with your Epson EcoTank Photo 8550. Our Epson Support Team can be reached at 1-562-276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t worked since e I got it. From time I turned it on it keeps saying load cassette 2 and o load ot and nothing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Candy, we’re sorry to hear you’re having issues with your Epson ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Alissa A. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Tremendous photo printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality photos from very small to very large.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    T shirt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but does not work loke i read for t shirt decals.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MIkeH, thanks for taking the time to post a review. We are sorry you aren’t completely satisfied. Your Epson ET-8550 includes a 1- Year Limited Warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item to Best Buys 2 times due to paper jams

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi LilaJ, please visit www.epson.com/support/et8550 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy any other ink than the one it says to buy. I have had a lot of issues with streaking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maintenance Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even had a month and it says it needs the maintenance box need replaced. Best Buy’s policy says no longer returnable.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi JuilanneK, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer never worked right from the time I started using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints too light no matter how much I try to work with settings. Too much money for the quality or lack thereof. It won't stay connected to my wifi for anything. It's beyond frustrating,

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CarrieM, we are sorry to hear that you are having issues with your Epson printer. Epson provides useful information that can help you avoid ink smears by optimizing your print settings and using the correct paper type in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd59879/index.html
      If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this printer. Has been very easy printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wide format printer with eco bottle ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wide format printer with great photo pictures

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt print like it should have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked great, but printed like crap.. kept printing a ghosted image (almost like it was trying to recreat an old school double exposure pucture).. we tried multiple settings and paper, unistalled drivers and software and nothing fixed it.. so we returned it and got the 15000 instead

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi OregonRob, we appreciate your time in sharing details about your experience with an ET-8550. We will be sure to pass your feedback along to our product teams. Best, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Manufacturer defect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two 8550 printers within a 3 month span and they both developed the same defect. Had to return and get another printer elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi, AshleyM, if you are still having issues with your ET-8550's, you may reach out to our Epson Support Team directly at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We look forward to your call. Sincerely, Alissa A. – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer March 20 and it broke April 14th and I only printed 50 pages. Smh Gets paper jams entirely too often.

    No, I would not recommend this to a friend