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Customer reviews

Rating 4.6 out of 5 stars with 1358 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,362 reviews
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    So so

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clogged several times. Printed beautiful pictures when it wasnt clogged

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Ks4567, we are sorry to hear that you are having issues with your Epson printer. Your ET-8550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Allisa A. – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Rear Paper Feeder Fails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use this printer because it is all I could find that can print on 9 x 12 envelopes. I would give it a 5 Star review except for one quality issue. The paper jam sensors fail after a year and I have to constantly replace the printer (now on third printer).

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DAVIDL, we're sorry for the disappointing experience you had with your Epson printer. Your ET-8550 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Up to you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok and didn’t give me that oh wow feeling after a few uses and photo tray printer on bottom wasn’t working

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jnmlballer89, we appreciate your business, and would like to hear about the issue you are experiencing with your Epson EcoTank Photo 8550. Our Epson Support Team can be reached at 1-562-276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    huge purchase mistake.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't a good purchase. The printer constantly not printing I've several jobs to complete and not able to due to this printer not working properly.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi LatarshaR, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt super cheaply made and honestly I've seen better print quality. Not sure why the hype over Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Onespirit034, you can find product information, including FAQs and for additional information and to help optimize photo print settings in the product User’s Guide at www.epson.com/support/et8550 . If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Have a great day. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Tremendous photo printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality photos from very small to very large.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new straight out of the box Have an error code 031006

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi KimberlyB, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months it stopped grabbing the paper from both feeders. It does print in good quality

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Tomy, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible pictures lines tru entire thing. No help.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi GeorgeP, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Doesn’t print photos properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer kept jamming and chewing the paper, and sometimes it didn’t pull it in at all. It also couldn’t print photos quickly as advertised. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi EkaterinaS, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    T shirt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but does not work loke i read for t shirt decals.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MIkeH, thanks for taking the time to post a review. We are sorry you aren’t completely satisfied. Your Epson ET-8550 includes a 1- Year Limited Warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy any other ink than the one it says to buy. I have had a lot of issues with streaking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t worked since e I got it. From time I turned it on it keeps saying load cassette 2 and o load ot and nothing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Candy, we’re sorry to hear you’re having issues with your Epson ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Alissa A. – The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this printer. Has been very easy printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great wide format printer with eco bottle ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wide format printer with great photo pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer never worked right from the time I started using it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints too light no matter how much I try to work with settings. Too much money for the quality or lack thereof. It won't stay connected to my wifi for anything. It's beyond frustrating,

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CarrieM, we are sorry to hear that you are having issues with your Epson printer. Epson provides useful information that can help you avoid ink smears by optimizing your print settings and using the correct paper type in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd59879/index.html
      If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, first time trying to print, plastic parts fell out will not work.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DavidR, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Didnt print like it should have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked great, but printed like crap.. kept printing a ghosted image (almost like it was trying to recreat an old school double exposure pucture).. we tried multiple settings and paper, unistalled drivers and software and nothing fixed it.. so we returned it and got the 15000 instead

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi OregonRob, we appreciate your time in sharing details about your experience with an ET-8550. We will be sure to pass your feedback along to our product teams. Best, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Bad printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jusy got this in Jan and it is Sept now. The first one broke so epson replaced it but not it stopped working too.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MaryP, we are sorry to hear you are having trouble with your Epson printer. Your Epson EcoTank Photo ET-8550includes a 1 -Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would like to hear about the specific issue(s) you are experiencing and can be reached at (562) 276-4382. Hours: Monday – Friday 7am – 4pm (PT). We look forward to your call. Regards, Tony – The Epson Team. Epson