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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1366 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,365 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Five STARS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer! I love the capacity. Didnt realize the draw is auto, so be mindful its auto. Youbwont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Converted into a sublimation printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases it to convert into a sublimation printer. So far...is working perfectly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints like a dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer. It prints like a dream. I'm buying a second one soon to convert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson EcoTank 8550

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer about a year ago and I love it so much. I can’t recommend Epson enough

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy ink fill up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality product! This printer prints out beautiful pictures

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Very impressed. Paper loads great and picture quality is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer! Everything that you need in one! My only complaint is that it’s so difficult to print double sided

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    very good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer, printing is perfect, fast practical and economical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This changes everything!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a life saver for my small business by making copies of my watercolor to sell to customers!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Jamming on double pages prints and poor software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the print is good, however the printer jams constantly when printing double pages. Also, getting the software installed is a major pain all for the sake of the membership. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My epson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I'm going to try. I love shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad Best Buy had this printer I called around and no one had it that’s how I knew it was a popular item. It was definitely worth the buy. I haven’t stopped using it since I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary evil

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printers are necessary evil. I hate printers. This one sucks less than other printers I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Paper feed issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the picture quality. But I'm having trouble with this printer already. I've had it for 2 months!! The paper is not feeding. I had trouble with the paper feeding on my last Epson printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Disappointed, we’re sorry to hear you’re having issues with your Epson ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it is a very complete printer, the images and colors come out beautiful. I renew it 100%. I am a craftsman and I love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner and artist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other Epson printers that can do better quality photos but if you’re starting out as a business owner, this is a great printer to use.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Printer NEVER WORKED!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer and the only thing it allowed me to print was the initial test page. After that it kept giving me paper jam error messages even when there was no paper. Contacted Epson since it’s still under warranty and they are replacing with a refurbished printer, after I send this one back. So I paid almost $600 for a refurbished printer. I feel like the biggest SUCKER!!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Richie, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    et_8550 new user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of thinking for me as well as formatting. I need to get used to all that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I ever own

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great! Absolutely in love, I can do so much with it. I converted it to a sublimation printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Ink last very long. Colors are beautiful.

    I would recommend this to a friend
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