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Customer Ratings & Reviews

$739.00
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Customer reviews

Rating 4.6 out of 5 stars with 1422 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the amazing print quality, excellent overall performance, and easy setup, especially with its Bluetooth connectivity. However, some customers have experienced issues with paper jams, find the price to be a drawback, and note that the printer can be quite noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,422 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, multiple uses. Actually the second one we have purchased. First one lasted a long time of pretty heavy use for several years!

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 2 out of 5 stars

    Difficult to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is extremely difficult to use. There are 3 papers feeds. The bottom and rear paper feeds are difficult to open or get to. I bought this printer so I could make quality greeting cards. You have to feed cardstock through the rear feed and most of the time, it won't accept the paper. Each piece of card stock has to be inserted one at a time by hand which makes this extremely tedious. Wish I could return. Would not buy again!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear BarbaraH, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-8550 includes free technical support for the life of your product. If you experience any other issues, please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great all around prijter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, it is big but compact if that makes since. It prints beautifully with accurate punchy colors. It takes on any projects whether you're just printing documents to photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful photos for less.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the photos. Setup was a bit clunky, getting it to be recognized on my network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. The resolution is the best we have ever had on a printer. We would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far. Easy setup, no issues. I have only used it thus far to print watercolor art of Christmas cards and they came out great with perfect color match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how the pictures come out with this printer absolutely amazing world recommend

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Broke quickly, resolution burdensome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke before the included ink ran out (repeated errors of paper jam when no paper in printer, no resolution from them and no online recommended fixes worked). Two hours on the phone over four days, four reference numbers, many emails, a credit card hold for 500 dollars, another credit card hold for 500 dollars because they canceled the warranty claim over a telephone transcription error, and a refurbished (not told it would be refurbished until after cc hold went through) printer is being mailed to me. Everyone I talked to on the phone was great but the bureaucracy they had to deal with made it impossible to fix this issue in a timely way. Even if the next one doesn’t break right away I’ll definitely get to worry about it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mmmmmms, we are sorry to hear that we were not yet able to resolve this issue. Please contact our Epson Advanced Support Team for further assistance at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your business and thank you for your patience. Kind Regards, Jacob – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, I love how much I save with the tank over cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have gotten!! I own other epsons but this one takes the cake for all the features! And all it can do! I’m in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kikistees

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors came out so bright and perfecti feel in love with first print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. If you’re thinking about purchasing this computer for whatever reason. You cannot go wrong. It prints beautifully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a really good printer for those getting started but it takes a bit of learning the machine to actually use it successfully. I can’t tell you how many pieces of paper I’ve burned through.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Bomb…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely to this point the best printer ever….My photos I prints are of such great quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the most complete and feature packed printer I have ever owned, expensive but worth it. Perfect for my imac!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Eco-tank

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever owned, I love the eco-tank system, the ink lasts you for a very long while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson-EcoTank Photo ET-8550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great for printing photos. The EcoTank refill is a added bonus for simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Rear Paper Feeder Fails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use this printer because it is all I could find that can print on 9 x 12 envelopes. I would give it a 5 Star review except for one quality issue. The paper jam sensors fail after a year and I have to constantly replace the printer (now on third printer).

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DAVIDL, we're sorry for the disappointing experience you had with your Epson printer. Your ET-8550 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fine until it stoped working i am very sad

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Mediocre at best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a professional printer out of the box with super high resolution and picture perfect color…. It’s not. This has decent color and speed for its resolution, but has lines every inch or so even after being calibrated and printing on the highest setting. I am so frustrated with this printer and would warn anyone else to not over pay for a mediocre machine.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Jake, you can find product information, including FAQs and recommended settings on how to choose the best print settings and paper for your printing needs in the product User’s Guide at www.epson.com/support/et8550. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson