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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1422 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the amazing print quality, excellent overall performance, and easy setup, especially with its Bluetooth connectivity. However, some customers have experienced issues with paper jams, find the price to be a drawback, and note that the printer can be quite noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,422 reviews
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    known flaw and never fixed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features like special ink...more colros, large ink reservoirs, paper to 11x17 but the printer feed has never worked even after receiving a refurb from Epson. More trouble cleaning jams than it's worth even at half the price. This will be going to goodwill.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi GregoryaG, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    apple printer and copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it but I still need to get printer paper for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Very nice printing. Looks really good. Lots of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco Tank 8550 Wide Format Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for sublimation. I needed a wide format printer. I Love It!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had for a week

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a week and in middle of printing shut off ...wont power back on ...

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi WayneD, we’re sorry to hear you’re having issues with your Epson EcoTank Photo ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Only lasted for 3 months before failing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the printer initially, but unfortunately, it developed persistent paper jam issues after just three months. Despite trying all recommended solutions, including the Epson manual and YouTube tutorials, nothing worked. For such a highly priced printer, the short lifespan is disappointing and not worth the investment.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi ChristianS, please visit www.epson.com/support/et8550 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price, fast shipping and ease on website with ordering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, we love the size of pictures we can do, so much better than standard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer. Image comes out really clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am about to plug in. The anticipation is overwhelming. It will not be long now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi print sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would disconnect do many times from wifi. Once it did conect you would have like a million copies of what you are tryna print. Then if you try to cancel it would freeze up. Hate it

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Trungappoved, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-8550 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Overall good printer.⁴

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup could be a little easier however overall it's a good printer. Buy it when it's on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. The best printer for 11X17 format.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny and useful in a lot of ways love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer arrived with inside tab missing I didn't notice until another one popped out causing lines throughout my prints. I believe the printer was refurbished not brand new as described

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MarshaG, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible printer! Do not buy. Customer service is even worse. This printer stopped working after 2 months. I purchased this for my online business. It is still under warranty, but since this awful printer is on back order, Epson is unable to mail me out a replacement printer. They have no idea when they will be able to replace this lemon of a printer. They are backordered because so many people are having to return these awful printers that break down quickly. DO NOT BUY.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CynthiaW, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes alot to set up exactly what you want but works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good printer just cant get it to print the full 13x19

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ecotank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ecotank. Disappointed that it does not auto flip the 11 x 17 sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Sissy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very advanced, lots of ways to set and produce sharp prints. Added inks to get better and smoother graduations in your colors. Economical inks, impressed so far. Good scanner in it with adjustments in your scanning

    I would recommend this to a friend