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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1400 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,400 reviews
  • Rated 3 out of 5 stars

    My $700 paperweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was awesome. Printer looks very solid. Prints solid. Really friendly user interface. Printer lasted me approximately a month. I did a deep cleaning from the menu and i restarted after. Then the printer gave me an error so I had called Best buy which they said they would bring someone out at a chargeable rate even with the printer being under 30 days old. Unfortunately I couldn't take it to Best buy as I notified them that I am disabled and do not drive. So I'm not sure if they wanted to capitalize on that and use that as an advantage for a service charge. So I called Epson as well and when I notify them regarding my experience with Best buy and geek squad they thought that was a bad experience on my end as being a customer. Epson saying they would be able to take a look at it , They wanted a credit card or actually debit card to put a hold while they sent me another printer. And upon their observation of my printer they would either charge me or not charging me. So I'm relying on whatever their verdict is and let me remind you. This printer is under 30 days old. Being on a disabled income fixed income that option was not open for me. So I am stuck with this printer that now has a error code $700 print, $700 paperweight I guess I might have got a bad printer which is understandable but not when no one is willing to help with a printer that is under 30 days old. I used to work at a Best buy distribution center so I do know how packages get handled so that's the only reason why I do understand it could be a possibility of a bad printer. $700 is a lot of money so get to printing. Keep your fingers crossed. I don't leave too many reviews unless I had a bad experience just to warn other consumers because it is very hard nowadays with income and fluctuation. So I would like to warn the public or the consumers regarding their hard earned income or only income if disabled.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi TiffanyP, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Awesome printer. Gets the job done.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Bright colors and easy to operate. I recommend getting the extended warranty. It is better to have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic printer, gorgeous GIANT photos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality prints, super easy painless set up, solid build quality and large 4.3" color touchscreen. I am so impressed with the photo quality. What sold me was the ability to print 13" x 19" documents on cardstock and other media up to 1.3 mm thick. The Epson 8500 does NOT print 13x19 so pay close attention to the model number you purchase if you want to print up to that size, which is the 8550. There are tutorials online for turning this into a dye-sublimation printer (though the Epson black ink is dye, whereas the colors and photo black are pigment). I am sticking with the original Epson ink because the results have been perfect. I have already printed hundreds of photos and there's barely a dent in the ink tank, which was my main motivation for purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. The colors are so sharp and vivid. Photos look like they came from a photo lab. The big selling point for me was the ability to print on 13”x19”. Setup was so simple. Easy to use. And the best part of all is the EcoTank. I highly recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson printer is PERFECT ! It has helped me with a good start on my small sticker Business . Great quality prints and very efficient. I definitely recommend buying this printer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this version it’s worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned my new printer into a sublimation printer. If you trying to figure out if you can get by with the smaller version don’t. It is so worth getting the bigger version especially if you are doing t shirts the bigger shirts are going to look better because you can do bigger photos. Photos are brighter in color and look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. I just gotta find the right photo paper. It’s awesome. This printer he won’t be sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson ET-8550

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is so economical and prints with excellent quality. Easy to set up and fill the ink tank. I find it hard though to use Epson Smart Panel on my android. I wish Epson would create a software for photo printing and editing to go with the printer. Because of its wide format, you would have to set up a dedicated space for your printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson EcoTank Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about getting photo quality prints from a "bulk ink" printer. I was pleasantly surprised and the quality and resolution of the prints. I have over a thousand pictures ready to print but will now have to get more photo paper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice but huge learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints wonderful. Definitely a learning curve for those who have only used a pretty basic printer. Ink lasts. Trays are awkward and difficult to access. One pushes far in and doesn’t need to so unsure why it does that. I’ve read this complaint from many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large firmat , easy to use , colors are perfect Only price is to Hight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size printer or larger photo printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an artist and designer this printer is awesome for full edge to edge printing large sizes I can mail to clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer! Great Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prints are for sure an upgrade, the ink fill is cool! And doesn't look like it has gone down since i bought it. My printer i replaced took cartridges and i've spent alot on ink. So the ink situation is a major upgrade. One thing i didn't like is if i want to scan a bunch of papers, I have to do it one by one instead of feed the top paper loader and start to scan. The app is great! Picture printing is great, the look is great! Satisfied with this purchase and we bought it mainly because we got a cricut and want to explore sticker printing and sublimation printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for color printing.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 4 X 6 to poster size photo prints. this printer's print quality is outstanding. In addition, it is really a "ink miser" with no need to continually add ink. Remember to keep on all the time and print regularly so heads will not dry out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Party favors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer the images come out beautifully have not had any problems with it and it is great for party favors and more definitely recommend this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Supertank Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased March 2024 - I purchased this Epson EcoTank ET-8550 All in One printer to start printing journals as a hobby and it has been the best Supertank Printer I've purchased thus far. I didnt have to replace the original ink for over 6 months and since then I have not had to replace any more yet. That's once in a year of changing the ink and the colors are still bright and amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest setup I've ever had for a printer. Setting up wireless was a gem. Print Quality is excellent. Loading the Ink was even easier than plugging in a cartridge. Love this printer. I'm glad that I went back to Epson. HP's were nothing but problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer delivers excellent quality. The print results are sharp, vibrant, and perfectly suited for my crafting projects. I highly recommend it to anyone looking for reliable performance and professional results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I decided to treat myself to a new printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a wide format printer for scrapbooking and had been watching for this printer to go on sale. Finally decided to treat myself and bought it and I'm so glad I did. Prints great on my 12x12 cardstock. Also prints phenomenal pictures using Epson glossy photo paper. Couldn't be more happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exceptional ET-8550 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is 2nd to none! The ease this printer transitions from commands & applications with the touch-screen features! Love the ecotank feature!

    I would recommend this to a friend