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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1407 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,407 reviews
  • Rated 5 out of 5 stars

    Great photo printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt print as large as I wanted but it prints amazingly nonetheless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer... great quality. Was easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing photo printer. Quality product. Very clean pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and great, my printer works great. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️❤️❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. One of the best purchases I’ve ever made,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for my wife printing needs,and works well without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for my business. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not intuitive to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very intuitive to use. If you scan a lot it's a flatbed so doesn't seem to have an automatic feeder for scanning purposes.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi PTOMOM, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson ET 8550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the bomb! A little pricey but well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality photos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality print outs. Only con is finding the right paper for the right type of print. If you're doing normal stuff and family type photos, any photo paper is ok. If you're trying to sell items, somewhere like red river paper that has a sample pack to find the look you want is worth it. With good paper, the quality is way better than somewhere like Walgreens, Sam's club, Staples, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use!! Easy to set up! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it online. Then I went into the store to pick it up. I got in less than 5 mins and o went to work. Everything was easy and quick. Best buy is my number 1 go to store for electronics!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality it’s good and setting it’s practical I’m recommend it’s delivered no good for my last purchase send my in bad condition

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    FAILED IN LESS THAN 30 DAYS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed quick, i purchased this printer and failed in less than 30 days, sometimes took the paper ans sometimes not, try with different paper quality and did the same

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Rudy, please visit www.epson.com/support/et8550 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Fantastic all-in-one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scan size is great. I like that there are three paper trays, 2 in the front and 1 in the top back that you can raise up. The touch screen is a huge bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color printing with this printer. This is the first time I went with an Epson and I'm so glad I did. Took me some time to figure out the scanning to the Mac but other than that, I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best printer on the market get so much stuff done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pick a different printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer constantly has issues ranging from my devices cannot find it, it shows unavailable in the middle of print jobs, it cannot handle jobs that my old HP can print - the only positive is the print quality, if/when you can get it to print. Oh, and don’t expect any help from Epson. They want a credit card and $5 to even engage with you…and won’t reveal if there’s additional charges or guarantee any help. Never again, Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SusanB, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Epson includes free technical support for the life of the product. If you've been asked to pay for technical support, please go to www.epson.com/Support/fraud to learn how to file a complaint against the company that charged you. If you still need assistance, our Advanced Epson Support Team can be reached directly at 1-800-241-5794. Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Epson Printer Trial and Errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nightmare to set up. Everything must be done just right. Even a Geek squad advisory failed to not what was needed to use the thing. It leaves lines in black and white across the print and makes it hard to find ICC profiles. Hard to match colors from your software. Even printing from different software. I spent 2 hours on phone with Geek Squad who wanted me to buy security software before they would diagnose the problem. The printer was not registered. No idea that would make the thing fail. Seriously consider other printers that do not have a complicated setup. When I finally printed it took 5-10 prints to get one close to optimal. Had a Pixma Pro 100 that gave good prints but died without recourse so I looked for replacement

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Dicko, we are sorry to hear that you are experiencing issues with your ET-8550. We want to make sure you reach Epson's Support Team. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Dylan – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color perfect. The main problem is it keeps ripping paper. I mostly use 11x17

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MarkR, we’re sorry to hear you’re having issues with your Epson ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Joseph – The Epson Team. Epson