Customer Ratings & Reviews
- Model:
- C11CJ21201
- SKU:
- 12685717
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the amazing print quality, excellent overall performance, and easy setup, especially with its Bluetooth connectivity. However, some customers have experienced issues with paper jams, find the price to be a drawback, and note that the printer can be quite noisy during operation.
This summary was generated by AI based on customer reviews.
too much for a printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that I brought this printer and now it’s on sale for hundreds of dollars cheaper
I would recommend this to a friendBrand response from Epson
Posted .Hi DawnG, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a problem with ink getting on the feed rollers which get ink on whatever you are printing. -1
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RDR1, we are sorry to hear that you are having issues with your Epson printer. Your ET-8550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa– The Epson Team.
- Pros mentioned:Print quality
Epson EcoTank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super colors, super definition and just a great printer all together. Used for work at home and the kids school projects.
I would recommend this to a friend Returning immediately
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I print photos professionally and this printer has the worst print jobs. Wildly inconsistent. Spent lots of time troubleshooting because it seems everyone has a good time with it, but I cannot get this to work.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Ty79op, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you reach our direct Epson Advanced Support Team. Please contact us at our toll free number: 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Joseph – The Epson Team.
Epson can really just kick rocks at this point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WONT BE BUYING AGAIN! Purchased from Best Buy because my other one stopped working. Had problems with it straight out of the box. Best Buy wouldn’t return it and Epson helped nothing. Told me my ink tubes weren’t right even though they were already that color when purchased AND was told I already needed a new maintenance box right out of the box. Way too expensive to not be able to use.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi CassieS, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob– The Epson Team.
- Pros mentioned:Print quality
So so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clogged several times. Printed beautiful pictures when it wasnt clogged
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Ks4567, we are sorry to hear that you are having issues with your Epson printer. Your ET-8550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Allisa A. – The Epson Team.
- Cons mentioned:Price
It’s nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and nice to have but I gave it 1 stars because when I bought it in store no one told me it wud be on sale 100$ cheaper the next day so yea thank you for the notice.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi AAaa, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Joseph – The Epson Team.
Up to you
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok and didn’t give me that oh wow feeling after a few uses and photo tray printer on bottom wasn’t working
I would recommend this to a friendBrand response from Epson
Posted .Hello Jnmlballer89, we appreciate your business, and would like to hear about the issue you are experiencing with your Epson EcoTank Photo 8550. Our Epson Support Team can be reached at 1-562-276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
- Pros mentioned:Print quality
Tremendous photo printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality photos from very small to very large.
I would recommend this to a friend huge purchase mistake.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't a good purchase. The printer constantly not printing I've several jobs to complete and not able to due to this printer not working properly.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi LatarshaR, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this printer. Has been very easy printing.
I would recommend this to a friend Ink
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy any other ink than the one it says to buy. I have had a lot of issues with streaking.
No, I would not recommend this to a friendReceived broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new straight out of the box Have an error code 031006
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KimberlyB, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
T shirt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but does not work loke i read for t shirt decals.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MIkeH, thanks for taking the time to post a review. We are sorry you aren’t completely satisfied. Your Epson ET-8550 includes a 1- Year Limited Warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team.
- Pros mentioned:Print quality
Great wide format printer with eco bottle ink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wide format printer with great photo pictures
I would recommend this to a friend Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt super cheaply made and honestly I've seen better print quality. Not sure why the hype over Epson.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Onespirit034, you can find product information, including FAQs and for additional information and to help optimize photo print settings in the product User’s Guide at www.epson.com/support/et8550 . If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Have a great day. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Print quality
Be careful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months it stopped grabbing the paper from both feeders. It does print in good quality
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Tomy, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer never worked right from the time I started using it.
No, I would not recommend this to a friendDoesn’t print photos properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer kept jamming and chewing the paper, and sometimes it didn’t pull it in at all. It also couldn’t print photos quickly as advertised. Very disappointing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi EkaterinaS, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Price
Not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints too light no matter how much I try to work with settings. Too much money for the quality or lack thereof. It won't stay connected to my wifi for anything. It's beyond frustrating,
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi CarrieM, we are sorry to hear that you are having issues with your Epson printer. Epson provides useful information that can help you avoid ink smears by optimizing your print settings and using the correct paper type in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd59879/index.html
If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.