Main Content

Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank Photo ET-8550 All-in-One Wide-format Supertank Printer, especially regarding its excellent print quality and ease of use. Many also appreciate the overall performance and easy setup. However, some customers have reported issues with paper jams, while others feel the price is a bit high and the output tray feels flimsy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,318 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    My $700 paperweight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was awesome. Printer looks very solid. Prints solid. Really friendly user interface. Printer lasted me approximately a month. I did a deep cleaning from the menu and i restarted after. Then the printer gave me an error so I had called Best buy which they said they would bring someone out at a chargeable rate even with the printer being under 30 days old. Unfortunately I couldn't take it to Best buy as I notified them that I am disabled and do not drive. So I'm not sure if they wanted to capitalize on that and use that as an advantage for a service charge. So I called Epson as well and when I notify them regarding my experience with Best buy and geek squad they thought that was a bad experience on my end as being a customer. Epson saying they would be able to take a look at it , They wanted a credit card or actually debit card to put a hold while they sent me another printer. And upon their observation of my printer they would either charge me or not charging me. So I'm relying on whatever their verdict is and let me remind you. This printer is under 30 days old. Being on a disabled income fixed income that option was not open for me. So I am stuck with this printer that now has a error code $700 print, $700 paperweight I guess I might have got a bad printer which is understandable but not when no one is willing to help with a printer that is under 30 days old. I used to work at a Best buy distribution center so I do know how packages get handled so that's the only reason why I do understand it could be a possibility of a bad printer. $700 is a lot of money so get to printing. Keep your fingers crossed. I don't leave too many reviews unless I had a bad experience just to warn other consumers because it is very hard nowadays with income and fluctuation. So I would like to warn the public or the consumers regarding their hard earned income or only income if disabled.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi TiffanyP, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Party favors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer the images come out beautifully have not had any problems with it and it is great for party favors and more definitely recommend this printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Get this version it’s worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned my new printer into a sublimation printer. If you trying to figure out if you can get by with the smaller version don’t. It is so worth getting the bigger version especially if you are doing t shirts the bigger shirts are going to look better because you can do bigger photos. Photos are brighter in color and look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The best for color printing.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 4 X 6 to poster size photo prints. this printer's print quality is outstanding. In addition, it is really a "ink miser" with no need to continually add ink. Remember to keep on all the time and print regularly so heads will not dry out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Epson ET-8550

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is so economical and prints with excellent quality. Easy to set up and fill the ink tank. I find it hard though to use Epson Smart Panel on my android. I wish Epson would create a software for photo printing and editing to go with the printer. Because of its wide format, you would have to set up a dedicated space for your printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer delivers excellent quality. The print results are sharp, vibrant, and perfectly suited for my crafting projects. I highly recommend it to anyone looking for reliable performance and professional results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to get working, high quality prints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and the print quality is great. The only trouble is the drivers are a bit finicky around custom paper sizes and what is or isn't available for features like borderless and double-sided printing. I had a bit of trouble with streaking but running the "self-clean" once took care of it which was very impressive. Overall this is a great, high quality printer which has been easy to use and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s everything I hoped for and more!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! It’s an easy set up and so much convenience knowing that I dont have to be buying the cartridges. I’m still new to it so I have not explored the MANY features it has. I love that I can print in sticker paper and it has different compartments to put paper on depending on the thickness of the paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The best Supertank Printer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased March 2024 - I purchased this Epson EcoTank ET-8550 All in One printer to start printing journals as a hobby and it has been the best Supertank Printer I've purchased thus far. I didnt have to replace the original ink for over 6 months and since then I have not had to replace any more yet. That's once in a year of changing the ink and the colors are still bright and amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper jam

    Rated 4 out of 5 stars

    Very nice but huge learning curve

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints wonderful. Definitely a learning curve for those who have only used a pretty basic printer. Ink lasts. Trays are awkward and difficult to access. One pushes far in and doesn’t need to so unsure why it does that. I’ve read this complaint from many.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer! Great Quality!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prints are for sure an upgrade, the ink fill is cool! And doesn't look like it has gone down since i bought it. My printer i replaced took cartridges and i've spent alot on ink. So the ink situation is a major upgrade. One thing i didn't like is if i want to scan a bunch of papers, I have to do it one by one instead of feed the top paper loader and start to scan. The app is great! Picture printing is great, the look is great! Satisfied with this purchase and we bought it mainly because we got a cricut and want to explore sticker printing and sublimation printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing prints update your drivers and you will love this printer as I do mines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson wide format printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson Et8550 This is my second Epson wide format printer. It is an excellent printer. I do a lot of landscape photos. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best investment yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing fast prints and quit I love it for my daughters business and for girlscouts printing posters flyers et.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Definitely worth the money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to setup. The color pops! It's just an overall great printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Glad I decided to treat myself to a new printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a wide format printer for scrapbooking and had been watching for this printer to go on sale. Finally decided to treat myself and bought it and I'm so glad I did. Prints great on my 12x12 cardstock. Also prints phenomenal pictures using Epson glossy photo paper. Couldn't be more happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The exceptional ET-8550 Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is 2nd to none! The ease this printer transitions from commands & applications with the touch-screen features! Love the ecotank feature!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper jam

    Rated 4 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful printer. The prints come out in wonderful vivid colors. Would have given it 5 stars but the bottom tray broke as soon as I started using it. The back tray works perfectly on the Super B paper I use though so it’s not the worst thing in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and easy to set up. Print quality is exceptional! The several 13x19 prints I’ve printed look incredible, even with less than perfect source material. Awesome printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Epson 8550

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is great and the printer itself work great. I love the wide format.

    I would recommend this to a friend