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Customer Ratings & Reviews

$599.99
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Comp. Value: $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1356 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank Photo ET-8550 All-in-One Wide-format Supertank Printer, especially regarding its excellent print quality and ease of use. Many also appreciate the overall performance and easy setup. However, some customers have reported issues with paper jams, while others feel the price is a bit high and the output tray feels flimsy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,356 reviews
  • Rated 5 out of 5 stars

    Excited to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the printer yet. I purchased it for sublimation. Looking forward to using it! Review is based on my research of product. Will update when I use it for a month or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how the pictures come out with this printer absolutely amazing world recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, multiple uses. Actually the second one we have purchased. First one lasted a long time of pretty heavy use for several years!

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 2 out of 5 stars

    Difficult to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is extremely difficult to use. There are 3 papers feeds. The bottom and rear paper feeds are difficult to open or get to. I bought this printer so I could make quality greeting cards. You have to feed cardstock through the rear feed and most of the time, it won't accept the paper. Each piece of card stock has to be inserted one at a time by hand which makes this extremely tedious. Wish I could return. Would not buy again!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear BarbaraH, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-8550 includes free technical support for the life of your product. If you experience any other issues, please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, I love how much I save with the tank over cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. The resolution is the best we have ever had on a printer. We would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it printer i use it for crafts and i would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around prijter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, it is big but compact if that makes since. It prints beautifully with accurate punchy colors. It takes on any projects whether you're just printing documents to photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far. Easy setup, no issues. I have only used it thus far to print watercolor art of Christmas cards and they came out great with perfect color match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kikistees

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors came out so bright and perfecti feel in love with first print

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Broke quickly, resolution burdensome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke before the included ink ran out (repeated errors of paper jam when no paper in printer, no resolution from them and no online recommended fixes worked). Two hours on the phone over four days, four reference numbers, many emails, a credit card hold for 500 dollars, another credit card hold for 500 dollars because they canceled the warranty claim over a telephone transcription error, and a refurbished (not told it would be refurbished until after cc hold went through) printer is being mailed to me. Everyone I talked to on the phone was great but the bureaucracy they had to deal with made it impossible to fix this issue in a timely way. Even if the next one doesn’t break right away I’ll definitely get to worry about it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mmmmmms, we are sorry to hear that we were not yet able to resolve this issue. Please contact our Epson Advanced Support Team for further assistance at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your business and thank you for your patience. Kind Regards, Jacob – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Can’t wait to get another one very soon!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink bottles not available, do not buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item. We bought it just a day before Thanksgiving. When we went back to Beat Buy to pick up some replacements ink bottles, we found out no one sells the photo black or grey bottles anymore! They should not be selling something you cannot buy the ink for! We ended up returning ours for a different model. It was a shame, as the reason we bought was that it had the slot for a SD card. We wanted to print photos that we took with a camera without having to download them to a computer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Star, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have gotten!! I own other epsons but this one takes the cake for all the features! And all it can do! I’m in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. If you’re thinking about purchasing this computer for whatever reason. You cannot go wrong. It prints beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fine until it stoped working i am very sad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a really good printer for those getting started but it takes a bit of learning the machine to actually use it successfully. I can’t tell you how many pieces of paper I’ve burned through.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Eco-tank

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever owned, I love the eco-tank system, the ink lasts you for a very long while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson-EcoTank Photo ET-8550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great for printing photos. The EcoTank refill is a added bonus for simplicity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had received the wrong item and contacted customer support they was so helpful.

    I would recommend this to a friend