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Customer Ratings & Reviews

$599.99
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Comp. Value: $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1356 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank Photo ET-8550 All-in-One Wide-format Supertank Printer, especially regarding its excellent print quality and ease of use. Many also appreciate the overall performance and easy setup. However, some customers have reported issues with paper jams, while others feel the price is a bit high and the output tray feels flimsy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,356 reviews
  • Rated 5 out of 5 stars

    Eco Tank 8550 Wide Format Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for sublimation. I needed a wide format printer. I Love It!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had for a week

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a week and in middle of printing shut off ...wont power back on ...

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi WayneD, we’re sorry to hear you’re having issues with your Epson EcoTank Photo ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price, fast shipping and ease on website with ordering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer. Image comes out really clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this printer until I didn't. I purchased in March on 2024, by Feb 2025 I was using my warranty to get a new one because it completely went out on me. Here it is Sept 2025 and I am having this same issue. The refurbished computer never worked properly unless I left the lid up or it would cut off completely like my first one. That worked up until it didn't and now raising the lid to print doesn't work. The printer turns on, will try to select an option on the touch screen and it will not budge then turns completely off. I have had nothing but issues to say this printer is soooo expensive!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi EloiseP, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny and useful in a lot of ways love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am about to plug in. The anticipation is overwhelming. It will not be long now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. The best printer for 11X17 format.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good printer.⁴

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup could be a little easier however overall it's a good printer. Buy it when it's on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson ET8550 is one of the best purchases i've made in years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes alot to set up exactly what you want but works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good printer just cant get it to print the full 13x19

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ecotank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ecotank. Disappointed that it does not auto flip the 11 x 17 sheets.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this printer for 3 1/2 months and it has already stopped printing. I followed all required maintenance to ensure that I would not have any problems but it still just quite working. This was an expensive printer for it to just quit working!! Not worth the money at all!! Buyers beware!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi SherryS, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was priced good and works well. Overall a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Sissy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very advanced, lots of ways to set and produce sharp prints. Added inks to get better and smoother graduations in your colors. Economical inks, impressed so far. Good scanner in it with adjustments in your scanning

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    too much for a printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that I brought this printer and now it’s on sale for hundreds of dollars cheaper

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DawnG, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    best inkjet printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, this experice was just what i was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    et 8550

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, just have problems with the gray clogging

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ET 8500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect it will be having such bad issues so soon I just bought mine and it’s not wanting to take sticker paper it makes this big loud noise I need to return it .. I have Ecotank 2800 and it works perfect with the same type of paper

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi YesicaG, we are sorry to hear that you are experiencing issues with your printer. Your ET-8550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson