Customer Ratings & Reviews
- Model:
- C11CJ21201
- SKU:
- 6469372
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the EcoTank Photo ET-8550 All-in-One Wide-format Supertank Printer, especially regarding its excellent print quality and ease of use. Many also appreciate the overall performance and easy setup. However, some customers have reported issues with paper jams, while others feel the price is a bit high and the output tray feels flimsy.
This summary was generated by AI based on customer reviews.
Received broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new straight out of the box Have an error code 031006
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KimberlyB, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Pros mentioned:Print quality
Tremendous photo printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality photos from very small to very large.
I would recommend this to a friend - Pros mentioned:Print quality
Be careful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months it stopped grabbing the paper from both feeders. It does print in good quality
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Tomy, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible pictures lines tru entire thing. No help.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi GeorgeP, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Doesn’t print photos properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer kept jamming and chewing the paper, and sometimes it didn’t pull it in at all. It also couldn’t print photos quickly as advertised. Very disappointing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi EkaterinaS, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
T shirt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but does not work loke i read for t shirt decals.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MIkeH, thanks for taking the time to post a review. We are sorry you aren’t completely satisfied. Your Epson ET-8550 includes a 1- Year Limited Warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team.
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t worked since e I got it. From time I turned it on it keeps saying load cassette 2 and o load ot and nothing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Candy, we’re sorry to hear you’re having issues with your Epson ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Alissa A. – The Epson Team.
Ink
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy any other ink than the one it says to buy. I have had a lot of issues with streaking.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this printer. Has been very easy printing.
I would recommend this to a friend - Pros mentioned:Print quality
Great wide format printer with eco bottle ink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wide format printer with great photo pictures
I would recommend this to a friend Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer never worked right from the time I started using it.
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, first time trying to print, plastic parts fell out will not work.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi DavidR, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Price
Not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints too light no matter how much I try to work with settings. Too much money for the quality or lack thereof. It won't stay connected to my wifi for anything. It's beyond frustrating,
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi CarrieM, we are sorry to hear that you are having issues with your Epson printer. Epson provides useful information that can help you avoid ink smears by optimizing your print settings and using the correct paper type in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd59879/index.html
If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Didnt print like it should have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked great, but printed like crap.. kept printing a ghosted image (almost like it was trying to recreat an old school double exposure pucture).. we tried multiple settings and paper, unistalled drivers and software and nothing fixed it.. so we returned it and got the 15000 instead
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi OregonRob, we appreciate your time in sharing details about your experience with an ET-8550. We will be sure to pass your feedback along to our product teams. Best, Dylan – The Epson Team.
Bad printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I jusy got this in Jan and it is Sept now. The first one broke so epson replaced it but not it stopped working too.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MaryP, we are sorry to hear you are having trouble with your Epson printer. Your Epson EcoTank Photo ET-8550includes a 1 -Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would like to hear about the specific issue(s) you are experiencing and can be reached at (562) 276-4382. Hours: Monday – Friday 7am – 4pm (PT). We look forward to your call. Regards, Tony – The Epson Team.
- Cons mentioned:Paper jam
Breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer March 20 and it broke April 14th and I only printed 50 pages. Smh Gets paper jams entirely too often.
No, I would not recommend this to a friend Manufacturer defect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two 8550 printers within a 3 month span and they both developed the same defect. Had to return and get another printer elsewhere.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi, AshleyM, if you are still having issues with your ET-8550's, you may reach out to our Epson Support Team directly at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We look forward to your call. Sincerely, Alissa A. – The Epson Team.
Faulty and cannot return
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like any other epson doesn’t work well, although I thought because it is wider and has more color ink tanks it would be great, very dissappointed when it seems like they are corrupt and resell as new their old or used epsons, jams my papers all the time after trying everything very faulty don’t recommend at all
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Epson Client, Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at www.epson.com/support/et8550 . If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer just stopped printing and when it do print i only get half the picture. I tried to bring it back after not even having it for 30 days and they said the time had expired to be able to bring it back or exchange it. Thry said it still has a warranty from epson but i have reached out to them a few times and no one has called me back!
No, I would not recommend this to a friendMaintenance Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even had a month and it says it needs the maintenance box need replaced. Best Buy’s policy says no longer returnable.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JuilanneK, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.