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Customer reviews

Rating 4.3 out of 5 stars with 1755 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Expression Home XP-420 Small-in-One Wireless All-in-One Printer's ease of use, print quality, and wireless functionality. Many appreciate its compact size and affordable price. Positive feedback also highlights the printer's setup and overall performance. While some users noted the printer can be a bit loud during operation, the majority of reviews are overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,755 reviews
  • Rated 1 out of 5 stars

    TERRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DETEST THIS PRINTER. It is the biggest waste of money ever. It guzzles ink like it's nobody's business. I print less than 7 pages a month (including the many re-prints I've had to do) and yet I've already had to replace all the ink colors, the black twice, in the less than a year span I've had the printer. The "economy" print setting is an absolute JOKE - it prints in a faint gray that anyone with a good set of eyes would have difficulty reading, so basically printing in "economy" mode is useless. Unless you know, you like torturing yourself. The few times I've tried printing pictures, the first one always comes out riddled with lines. Always. So I'm forced to waste time checking and cleaning the nozzle heads, and THEN pray to the gods the reprint comes out okay. It usually does, but with a decent printer, I shouldn't have to do that EVERY TIME. When this printer decides to call it quits on me, I won't be getting another Epson. We have an Epson at work too, and that one also has the same issues with printing photos, except the nozzle check/clean doesn't always take care of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, works perfect. wireless function is very user friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful to open all the tray and lids before startup, check online video before starting up. Wifi enabled

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great/ease of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this printer was a thousand times easier to set up with my network and the picture resolution is good for about 10 mp. Not bad for $38.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Manual Double Sided Printing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like manually inserting paper to get double sided printing then this is the printer for you! I totally do not like reinserting paper to get a double sided print :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good little printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good for the price. Paper prints quickly. Nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 90 year old mother to replace an old one. Needed one that was easy to use and this did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son and he loves it. It is a good printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT A GOOD PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm assuming people are writing these positive reviews after the first few uses without really giving time to screw up. I've had nothing but problems with it after i first hooked it up. It disconnected EVERY time i used it on WiFi so now i have a wireless printer hooked up with a cable to make it work properly, and on top of that i had to clean the heads every 3 or 4 uses, the printer would just massacre the print job. Blurry lines and smudges. Very junky printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Printer with Terrible Connections

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have ignored the good reviews and trusted those with bad experiences. This printer is absolutely horrible. Everytime it turns off and then I need to print I have to do an entire song and dance to get it to print again because its wireless connection is not stable. It turns off or sleeps then it is considered offline and you would think once you turn it back on it would be back online...nope! Still offline.So everytime I use it I have to in essence reconnect the printer again or troubleshoot it with the system to reconnect. I can never just PRINT something which was the intention for buying a simple printer just to have something to print documents for my MBA. I will probably be either giving this away or selling it on Letgo since I cannot return and buying a more expensive printer to avoid these issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and easy to use. I don't print a lot so this is a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful for what I needed to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the All-in-One as I had to do quite a bit of scanning as well printing temporarily when I was changing jobs. It did the job though I feel the scans were not the best and could be improved. It was good for what I needed at the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer & it broke down on me & I missed a deadline to a very big art show because of this printer breaking down on me. What a very cheap printer that is. & here is a tip to all that are in a market for a printer you get what you paid for. You think you might be saving money be buying a cheaper printer or cheaper everything? WRONG,WRONG,WRONG, WRONG, In the long run your spending more money be getting a cheap printer that only last 1 year & replacing every year & getting the top of the line printer that last for a very long time to for ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer. worked without any issues from 2015-2022 until someone stuck in the wrong ink cart. and that was it.. would not work after that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this back in 2011. Worked great then. As of this year it literally broke down after replacing ink. Horrible product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money; Broke within a week.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week. Garbage. Do not buy. They will not take this piece of office art back after 2 weeks, which is how long I waited for my husband to finally give up and give in and let me return it...which I can't...because they will not take the junk back. DO NOT BUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not download software on my Windows 7 computer (checked online after the fact, common problem with no solution) and will not find wireless connection from a compatible router it had a USB connection to. Customer service is 9-5 EST, so good luck if you live out west like I do. They do not reply to email so your out of luck. Brought this back to Best Buy hassle free and got a comparable Canon and was printing in 20 mins. Avoid like the plague!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in under 3 mos.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this computer after reading the good reviews. However, in under 3 months this printer has a paper jam error that can't be cleared. There never was a paper jam that we could find (and we have looked extensively!). We are trying to contact Epson (Best Buy won't do exchange as over two weeks), but their website doesn't even have a submit button for the email form! Guessing we will just have to buy a new one to replace.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little All-in-one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice all-in-one machine but the cartridge runs out very fast so stock up before you start printing heavy jobs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I printed two pictures that looked okay. And maybe 10 pages of a resume and references. And black ink was done with..so then i bought more ink and it didnt print good. I tried a couple more times and still the black didnt come out good. Going to return asap. Was on sale but what use is it if it doesnt print! Waste of money and time.

    No, I would not recommend this to a friend