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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2988 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the amazing print quality and ease of use. They frequently praise its overall performance, compact size, and simple setup. Additionally, customers highlight its smooth wireless connectivity, reasonable price, and quiet operation. However, some concerns have been raised regarding the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,988 reviews
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure CRAP - Avoid this printer.... Worst Money I Ever Spent & Ivey seen Ishtar! Just flush your money down the toilet. Pure CRAP - Avoid this printer.... Worst Money I Ever Spent & Ivey seen Ishtar! Just flush your money down the toilet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up. This is the first time I've user a wireless connection and the set up and operation has been flawless. The speed of printing is great, as is the print quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Gen w Old Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I've bought a printer. This one keeps up with wifi connection and has classic cable connector ports.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Worst printer ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson, what were you thinking? Where to start, Having 3 paper trays is a horrible design. The trays are flimsy and very difficult to work with. The main paper tray only holds about 20 sheets of 8 1/2 x 11 paper. To connect to the printer, you need to load a CD or go to their website and download the drivers. Once connect. The printer jammed easily. When trying to use the direct feed from the rear of the printer, it pulled the paper through without printing and then printed on a piece of paper in the cassette tray. It would not automatically reconnect to the Wifi when it went in sleep mode until you turned if off and back on. This definitely went back to the store. I use to like Epson's but they never should have produced this piece of junk. Replaced it with the HP 8035E and so far it's has been fabulous.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi df99, we're sorry to hear about the trouble you had with the XP-7100. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Kevin - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Warranty Registration for Printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service BUT could have been better if the installer showed my 91 year old sister how to register the prinetr for HP warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Third Espon Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the Epson XP-7100 is a great buy. I continue to purchase Epson printers because it's the only one I find that prints on CDs. Yes, I'm still using CDs.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Hard paper selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is hard to select the paper tray I try to select a4 the 8.5x11 and its printing the small one in tray 1 instead of tray 2. I'm real vet upsets with this printer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and begin your printing. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what I need. It was not the easiest to completely understand all the tasks it is capable of doing and there still are probably more that I haven’t used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective from day 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective from day one, January 24, 2025 and store and credit card refuses to accept return or exchange. It took 4 days for this printer to finally connect with the wifi even though my wifi was working correctly. After a week of correctly printing it started printing vertical lines. I tried all the suggested fixes but none worked and then I installed the suggested update. After the update it would not recognize the black Epson ink cartridge. I tried downgrading but then the printer was stuck on a scanner error window which I could not move out of. So I finally accepted the Epson offer to exchange the new printer for a used/reconditioned one. Once I receive the printer exchange I will be filing a complaint with Consumer Protection and the FTC against Best Buy and their credit card. BestBuy has lost my business and others, I had to purchase 4 printers (including my personal one) and 1 laptop for my association which has been purchased from a different company. My final statement is that 14 days is not enough time to determine if a printer is functional.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Enjoy using the printer. Space used on desk is good for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like it should, just not that easy to get to hook up with computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer as a replacement for older rosin model. I was out of ink and replacement ink was $75 so for $99 I got this printer and the replacement ink was much cheaper. So far I have no complaints. This printer does all the same as my older one and ink cost less so I’m pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid printer with limited paper cassette capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy install. Print quality is very good, but I'm disappointed with paper cassette capacity in comparison to my Epson Workforce printer. I still have not figured out how to perform scans from the printer itself, directing the scan results via email. Instructions are lacking. Scanning directed from a connected PC was straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my previous printer quit working, I basically came to the store and picked out the least expensive option with similar functionality. I’ve been presently surprised with the ease of setup and print quality. As an added bonus, it smaller than my last printer as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be forewarned - you'll need to buy ink immediately

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected for this price it would come with ink. Unfortunately, the ink included is just "starter" ink. I printed 25 black pages and 27 color pages and I'm out of color ink and have used up 1/2 the black. It won't let me even print in just black until I replace the color ink. Unfortunately I missed the return window by 3 days or I'd take it back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I have had Epson before and this my first choice .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that is not to my liking is loading the paper. You should be able to load the paper from the back (facing you) and you have to move the out feed to the closed position in order to get to the paper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit to complicated for me. It would seem that they could have made it simpler.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's New But not great. It's a Printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a workforce printer before this one, I thought it would be nice to upgrade... Boy was I wrong. This thing does not print anywhere close to the quality of the workforce. I have tried to change all the settings I could find and it's just not the same. If you just need something to say you have a printer it will be fine. But if you want something that's nice find a Workforce from about 5 years ago.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Doesn't work as well as I expected. Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times it works good other times it makes a loud noise then print whatevers in que to print. I have had better luch with cheaper printers..Thanks

    No, I would not recommend this to a friend