Customer Ratings & Reviews
- Model:
- C11CH03201
- SKU:
- 12333219
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the amazing print quality and ease of use. They frequently praise its overall performance, compact size, and simple setup. Additionally, customers highlight its smooth wireless connectivity, reasonable price, and quiet operation. However, some concerns have been raised regarding the paper tray.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is spotty at best. Will work sometimes and other times have to re-boot the device. Sometimes I can print from my phone, other times not.
No, I would not recommend this to a friendNeeded a photo printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. The printer was very well packed. After setting up the printer, it worked as advised.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup easy use great quality.... highly recommend!
I would recommend this to a friend Outstanding
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product costly to operate! Printer cartridge are very expensive...
I would recommend this to a friendEasy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and makes good copies and two sided prints
I would recommend this to a friend- Pros mentioned:Setup
Excellent printer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a winner! Easy setup and operation. Brilliant features especially the document feeder, double sided scanning etc. Paid for itself just scanning one document - previously it would have mean't page by page - now just load document and press start. Good quality output and perfect for our household. Would recommend.
I would recommend this to a friend It makes kewl sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is okay, but the sound it makes is EPIC. It’s like “REEEEREEEEREEEE” and then the paper comes out.
I would recommend this to a friendFast shipping !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing to set up but so far so good. It’s a a little heavy and loud and there are a lot of trays.
I would recommend this to a friendGreat performance for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that getting to the other trays for putting in photo paper, for example; is not easy.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off doing great but for some reason it dropped wifi connections on both pc & phone unable to print using wireless connection Still working out kinks unable to recommend it right now
No, I would not recommend this to a friendDo NOT buy this machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several Epson products in my 10 years of personal space after 35+ years in my professional career. Had this one for over a year and decided to do some scanning. This issue is a doozie!!! The User Manual (and tech folks) on the XP-7100 is incorrect - and I have had three people hang up on me when asking questions - obviously something is wrong. I was told I need 3rd party software!!!! First was technical support, then Sales support, now it was Customer Relations (ticket #210113004335, 1455 hrs, 01/13/21, Danielle)!!! As soon as I gave them the ticket number, they hung up!!! Anyway, the issue is OCR and scanning . The manual says it will provide me an editable .pdf from a scanned page of text - nope!!! Therefore, not sure if there are other things wrong in the manual, but they inferred I was wrong and it does not do that. I will happily listen to their taped conversation with me if it ever gets that far. Good luck with this printer!!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello OzRod, we're sorry to hear about the disappointing experience you've encountered with our customer relations team and the XP-7100. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We'll forward your feedback to the relevant department. Please give us another chance to help by calling our Advanced Support Team directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). We appreciate your time and we look forward to your call. Kind Regards, Bobby - The Epson Team.
iNSTRUCTIOS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions are not easy to understand when you are a senior.
I would recommend this to a friend- Pros mentioned:Print quality
Epson printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best in speed, but the printouts are crisp and clear. Does sometimes have paper jams. Finicky with wifi connection. Ink is expensive.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello PAmom, thank you for your feedback on the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your Expression printer includes a 2-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does great just has some a weird operation for the wireless.
I would recommend this to a friend- Pros mentioned:Ease of use
Primary use for crafting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I primarily use this printer for my crafting and the kids’ school projects and it works great for those purposes. It was very easy to set up. I love how I can send a document from phone to the printer. And it can print double sided. I cannot report about the ink consumption yet. Overall I am very pleased with this purchase.
I would recommend this to a friend Good features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Features found on more expensive machines document feeder a bonus wish it had a larger supply paper cassette
I would recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Relative easy setup, instructions good. Print quality just okay.
I would recommend this to a friendGL
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not experienced any major concerns since purchasing my printer. Initially, it took me a while to operate, but now smooth sailing. I have owned other brand printers which did not hold up to my expectation, but I am glad I switched brands and purchased this one.
I would recommend this to a friendBrand response from Epson
Posted .Hello Tootsie1, thank you so much for your feedback. Your Expression Premium XP-7100 printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. If you ever need assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Additionally, Epson provides useful information, including device drivers and self-help tools, on the product support website at www.epson.com/s/SPT_C11CH03201. Once again, thank you. Sincerely, Bobby - The Epson Team.
I like it, I want it, I bought anouther like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Own a previous model of same specs so bought this one for different location.
I would recommend this to a friendAll in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the things I needed it for since little boy not in school and need to send or receive papers.
I would recommend this to a friend