Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$262.30

Customer reviews

Rating 4.4 out of 5 stars with 2988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the amazing print quality and ease of use. They frequently praise its overall performance, compact size, and simple setup. Additionally, customers highlight its smooth wireless connectivity, reasonable price, and quiet operation. However, some concerns have been raised regarding the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,988 reviews
  • Rated 2 out of 5 stars

    Not worth the aggro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product whirrs, makes noise, carriage moves to and fro, making me wonder if it is going to work. I have to verify wireless connection once or twice weekly. Sometimes it prints instantly, sometimes the wait is up to one minute - again whirring, carriage moving, internal humming. It prints from a CD/DVD tray which I have never used, yet I get repeated error message: CD/DVD tray not inserted correctly. Taking the printer in for repair / replacement. Bottom line: Seiko / Epson make great products. I've bought many. Perhaps this one is a lemon. Whatever, but definitely not worth the aggro.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Tuck1930, we're sorry to hear about the trouble you experienced with the Epson XP-7100. Your Expression Premium printer includes free lifetime tech support, and we're here to help. Epson provides useful information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#faq-topFaqs to help troubleshoot most print speed problems along with other issues. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Not the best ink saver.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer uses up a lot of ink -- it finishes faster than other printers I've had in the past, even the XL cartridges run out fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to own

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable and accurate. It is useful and greatly appreciated.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    There are better choices

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, and too large, not sleek. Paper tray location is under the controls, and need room for it to extend and retract. Clunky operation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful but...

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all in one! The only issue I have is the constant updates and expensive ink. Off brand ink does not play well with this printer. Still happy with it.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello James, thank you for your feedback on the Epson XP-7100. Your Expression Premium printer includes free lifetime technical support, and we can help optimize your print settings for more efficient ink consumption. For further assistance, please call our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Otherwise, we'll forward your feedback to the appropriate department to help improve the quality and performance of our products. Sincerely, Bobby - The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Easy a Child Can Do It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this printer to our 10 year old granddaughter to complement her camera from 2 years ago. She set it up by herself and loves how it prints her photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas 2020

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great! The scanner produces great images!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service and bad printers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know it’s really sad this is the third printer that I’ve been through. trying to connect to the iMac and all I’ve had is problems. they say that they are compatible but then it like stops working right in the middle and of course now I’ve missed the return date. So it doesn’t break down before I’m supposed to return it always breaks down after. That’s the case of the last three printers of course that just makes more work for me. I would love to see Customer Service back to the way it used to be but now everything is so impersonal it Hass to be done digitally email or online and then I’m totally frustrated. I just take it as a learning lesson

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello ViettaR, we apologize for your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    adrian review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was one of the best purchases i have made at best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through the ink really fast, it's an okay printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas gift for our daughters family. They really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my aging 810

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, and shares the same “410” ink that my prior printer used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would buy again. Recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for my business and personal use. It prints, scans, faxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had HP for years. Bought the Epson and it’s been an amazing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prunter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now I like it but have not really used it much yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer to scan photos for editing and it did it quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and no issues. Easy wireless connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used much yet but so far good. Hope to get good use out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent DVD printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works excellently, especially DVD printer.

    I would recommend this to a friend