Customer Ratings & Reviews
- Model:
- C11CH03201
- |
- SKU:
- 12333219
Customer reviews
Rating 4.4 out of 5 stars with 2988 reviews
(2,988 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the amazing print quality and ease of use. They frequently praise its overall performance, compact size, and simple setup. Additionally, customers highlight its smooth wireless connectivity, reasonable price, and quiet operation. However, some concerns have been raised regarding the paper tray.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Crap printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I did enough research before buying. I like Epson, so decided to buy this one. Set up was a flash. Love photo printing. So printed my first picture, it looked 'ok'. Made a photo project for a family member. Wanted to print one last small photo when it finally stopped working. Said 'no wi-fi connection. Reinstalled, read numerous troubleshooting articles. printer just wouldn't re connect to wifi. Owned only a little over a week. Waste of time. No wonder its on sale, been a for while. Trying to rid them to us. Don't buy. Crap printer.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Alright....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have clear a "troubleshoot" after every print, nothing is wrong, nothing to troubleshoot, but have to close the troubleshoot every time to get back to the home touch screen
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work. It just printed blank pages. I tried everything to make it work
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer but I don’t like that it goes offline in sleep mode, so before printing I have to wake it up.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friendRated 1 out of 5 stars
Worst printer ever!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple issues with ink cartridges. Have used lightly for 10 months and printer has become very slow and noisy. TERRIBLE "support" from Epson. I will never purchase another epson product again. This printer is a complete waste of money and then you'll spend a bunch more on ink. Research Epsons ink requirements and customer support before considering this item!
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
New printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by a Best Buy employee for school only problem is a tad bulky on my small desk
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Steveo, we apologize for the disappointing experience that you had encountered with the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, you can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Rated 2 out of 5 stars
Hardware Malfunction After a Year of Min Use.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We barely used this printer. In two years we ran out of ink once to give you an idea. It stopped connecting to Wifi and therefore we are unable to use it as intended. Called Epson and they concluded that it was a hardware malfunction and since we are outside the year warranty, we are out of luck. I wouldnt buy this again.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AnastaciaS, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson XP-7100 printer. We’ll be sure to share the information with our product teams. If you have any other concerns about the product, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 am - 4 pm PT, Monday - Friday; Sincerely, Sam - The Epson Team.
Rated 3 out of 5 stars
Another good Epson inkjet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good inkjet from Epson. Feeder works well. Scanner works well. Only negative is cost of ink...
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friendBrand response from Epson
Posted .Hello NewCreator, thank you for sharing your experience with the Epson XP-7100. We value your feedback, and we'll forward this information to the relevant product team for review. Additionally, your Expression Premium printer includes free lifetime technical support, and we may be able to optimize your print settings for more efficient ink consumption. If you would like further assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-7100; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby - The Epson Team.
Rated 1 out of 5 stars
Don’t waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse printer I have ever used. It’s so bad I gave it away and bought a new Canon printer. I will never purchase anything from Epson.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
When needed the most.... FAILED!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Epson XP-7100 at Bestbuy. Brought it home. Did all the setup as per the instructions. When it came to printing, it WOULD NOT PRINT. The printer kept saying on the screen to replace ink. Called Epson support and did exactly what they told me to do. Three times I was given the run around. Try this and try that. Epson support DOES NOT exist. They haven't anyone that could do anything to solve the problem. Each one of the three support people pretty much told me to do the same steps. I did them and nothing solves the problem. Each time the support person gave me a "number" and told me to call back tomorrow. One even told me to unplug the printer and start over. Did that and still the problem of not printing. I won't be buying a Epson product anymore. Just terrible experience.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
So many features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great. It has so many features that I haven't had time to try.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friend Rated 3 out of 5 stars
lSent wrong printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate in the strore ordered the wrong printer. I wanted a Brother Printer. I returned it.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality, Setup
Rated 5 out of 5 stars
Easy to use, quality unmatched
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once you go Epson, you will never go back! I have owned several Epson printers, and this is my favorite so far! It is so user-friendly, produces photos and documents of impeccable quality, and is fairly small, which makes it easy to accommodate on a desk. I was super impressed with how easy set-up was. I am tech-friendly, but not necessarily tech-savvy. However, the instructions were so well-written, and the steps so easy, that I was able to do it all by myself in under 15 minutes. That is a huge plus for me! I also LOVE that I can print straight from my phone. Nowadays, I do most of my printing at home from my phone - recipes, emails, forms after I have registered for something, etc. It used to be such a pain because I needed to be sure I was on a computer for certain things, had to screenshot a picture and email it to myself, or had to email myself a form, then bring up my computer. Now, at the click of a button, I can print straight from my phone. It is so quick and painless! I also think it is so unique and exciting that this printer can print borderless photos! I have not yet used premium paper, but I could see this being an excellent way to print quality photos at home. I know that I am really enjoying the photo option, and I am not even a professional. I used to cut off the extra white border when doing photos, but now, I don't have to! It makes my photos look that much better. The color is also so sharp. The ink cartridges are so easy to replace! I am thankful for that because, again, I am good with technology, but not always great, and I am often worried about ruining the printer with an ink change. This printer will not be a problem at all! All in all, I highly recommend this printer. This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review. I have not been compensated in any way for this review. The fact that I received the product for free of charge does not impact my high view of the product.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Printer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My HP went bad, so I thought I would try an Epson. I had heard good things about them, and they are right. Great printer!!
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friend Rated 2 out of 5 stars
No the best quality.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer added a whole host of unnecessary programs and it was annoying to use it. The print quality was terrible. Very very slooooow. I returned it.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real easy to install/update and get started using it.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friend Rated 1 out of 5 stars
Just Awful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after my Canon gave out after 10+ years and I am very sorry that I did. Every single day there is an error that requires me to restart the printer. It is noisy, takes forever to print and the ink has to be replaced frequently (and I do not print a lot) which is expensive. I should have returned this when I had the chance. Waste of money
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
My Epson Expression Premium XP-7100 wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had just begun to use my new printer and then left on vacation. I have yet to test out all it can do but so far, I love it! It is light weight, a big change from my Epson Work Force printer which I still use in my office. Epson is definitely my choice for a printer. It is really hard to beat their quality.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friendRated 2 out of 5 stars
Don't do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid 2 at best - WAY TOO MUCH packaging difficult to setup SPECIFICALLY Need tools (something SHARP) to open the ink cart. packages Tray #2 was SOOOOO EFFFING hard to pull out the first time we were sure it would break REALLY hard to identify any of the trays
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello DavidKaye, we're sorry about your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team.
- Pros mentioned:Setup
Rated 2 out of 5 stars
Do not buy!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great prices and low quality. Easy set up. Had to return.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friend
















