Customer Ratings & Reviews
- Model:
- C11CH03201
- SKU:
- 12333219
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the amazing print quality and ease of use. They frequently praise its overall performance, compact size, and simple setup. Additionally, customers highlight its smooth wireless connectivity, reasonable price, and quiet operation. However, some concerns have been raised regarding the paper tray.
This summary was generated by AI based on customer reviews.
Poor Print Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a few months, but then started having issues with print quality. Tried cleaning and alignment of print heads, new cartridges etc, still having issues with printing. Scanning features work fine but don't rely on this for quality printing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we're sorry to hear about the trouble that you had experienced with the Epson XP-7100. Your Expression Premium printer includes free lifetime tech support, and we're here to help. Epson provides useful tips in the FAQs at www.epson.com/s/SPT_C11CH03201#faq-8796127537228 to help troubleshoot most problems with print quality. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.
- Pros mentioned:Print quality
Photos & Documents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used it this week and the photos are wonderful and the documents amazing!
I would recommend this to a friend NOT Compatible with Macbook Pro!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. I specifically asked for recommendations for a printer that would be compatible with my Macbook Pro. After following the enclosed instructions to set up, multiple attempts to resolve the problem by phone and chat, followed by TWO several hour long at-home (expensive) visits by Geek Squad "pros", still won't scan, and keeps giving me messages about updates, which I've tried to find a way to install wherever there supposed to go (again, no instructions!), to no avail. Avoid like the plague.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
no good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epson printers ain't worth a penny. I used this printer 1 time an it will not print anymore. Replaced all the ink an it still says I have the original black ink in it. Replaced the black ink twice. This was the 2nd Epson printer I had bought this year from Best Buy. They both do the same thing. I will never buy anything else that Goodison wrote on it. At the time I bought it I wanted the extended warranty on it, but the told me it wasn't available on the printer. So I got stuck with 2 printer that want work but 1 or 2 times. I checked for complaints on Epson printer's an guess what their is hundreds of complaints about the same problem on the internet. I wasted 300.00 on something that isn't worth a penny
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Excellent machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the two sided printing, saves lots of paper. Easy to use and install.
I would recommend this to a friend Epson XP-7100 -- try another printer/copier!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Auto document feeder has never worked. It jams even with pristine documents. Uses ink much faster than other printer/copiers I have had. It's also not the most intuitive printer I have used as far as loading paper. On the positive side, the wi-fi set up was super easy and has been consistently reliable, so for general printing it works great. But I bought this particular model for the ADF for scanning documents and since that has never worked I cannot recommend this printer/copier.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ellsieelle, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Seattle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial supply of ink ran out quickly, and I ordered "genuine" ink cartridges direct from Epson. It took a month and constant inquiries before the ink arrived. The printer readout said both of the cartridges were not recognized. I returned them but didn't get a refund. Meanwhile I've used up all the photo black and don't want to order cartridges and face the same problem. Epson CS won't do anything unless I find out why the cartridges I returned weren't refunded. Epson products and service cannot be trusted.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Seattle, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
epson printer -
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the black ink cartridge was leaking. Upon opening the ink packet black ink flowed everywhere!
No, I would not recommend this to a friendEpson sucks now
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece of crap broke within 3 months of very light use. I tried calling Best Buy for support and couldn't get anyone on the phone who could assist. Contacted Epson and they said they would send me a remanufactured one. I asked for a NEW one and the pushed back... epic fail by all parties
No, I would not recommend this to a friend- Pros mentioned:Print quality
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to manage and very good color. I would recommend.
I would recommend this to a friend Epison Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why this printer has a problem in showing an error message that there is still a plastic in the device
No, I would not recommend this to a friendThe slowest printer I've ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tell it to print and this printer will do it well. The problem is, it will buzz, click, clack, pop, snap, spin, etc... etc... for about 5 minutes before it does anything like printing... It's awful...
No, I would not recommend this to a frienduseful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.difficult trying to contact EPSON rep, otherwise okay
I would recommend this to a friendBrand response from Epson
Posted .Dear fribbs, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you are reaching our direct Epson Support Team. Please contact us at: 1-562-276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Have to Reboot Every Day to Keep WiFi Connection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EVERY day I want to use the Printer I have to first Reboot it for my PC to see it on my WiFi. My computer and printers are 3 ft. away from each, and my WiFi router is 30-40 ft. away from both with no walls or floors in between. I've called support, they can't help. It seems like when the printer panel goes into sleep mode (which can't be adjusted), it loses it's WiFi connection, which makes no sense, but that is what seems to be happening.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I like the HP brands better for some reason.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kimberly, Your product includes a 1-year Limited Warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 6am – 8pm (PT), Monday – Friday. Sincerely, Patrick – The Epson Team
???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to figure out how to print photos from my computer. Still unable to do so. More than a little frustrated.
No, I would not recommend this to a friendit works good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you really want a cheap printer this is a good option.
I would recommend this to a friend- Pros mentioned:Print quality
Very efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints very good and does the job we expected it to do!!
I would recommend this to a friend Not Worth My Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I expected. Used an excessive amount of ink, one cartridge ran out soon, did not read new cartridge. Returned for refund.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a printer that was good for photos also
I would recommend this to a friend