Customer Ratings & Reviews
- Model:
- C11CH03201
- |
- SKU:
- 12333219
Customer reviews
Rating 4.4 out of 5 stars with 2988 reviews
(2,988 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the amazing print quality and ease of use. They frequently praise its overall performance, compact size, and simple setup. Additionally, customers highlight its smooth wireless connectivity, reasonable price, and quiet operation. However, some concerns have been raised regarding the paper tray.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Slow printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly got this printer for pics but found the WiFi printing is slow responding to your printing. My old HP Envy didn't have this issue just printing documents but this printer is slow on all.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friendRated 1 out of 5 stars
Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work the way I wanted it poor print quality
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy it cuz they won't take it back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work I don't want it it doesn't work no
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Paper jammed.. returned to store.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I opened it and connected it, it made this awful noise that came from paper jamming inside and motor spinning. Not even 1 paper printed.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing but Problems!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance with this Epson. It absolutely sucks!! I'm going back to HP.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Difficult set up and operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up and operate. I don't think we were ever able to get a print out of it.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're very sorry for the issues that you had experienced with the Epson XP-7100. Your Expression Premium printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need further assistance, Epson provides useful information on the product support page at www.epson.com/s/SPT_C11CG97201 to help address most issues with print quality, scanning, and connectivity. You can also call Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.
- Pros mentioned:Print quality, Size
Rated 5 out of 5 stars
my first Epson for many years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.most of my printing is b/w and i have a printer for that thank you. but some projects require color at photo quality. imho Epson has always led the way in photo imaging because of its 5-6 color inking system. i also wanted this printer to be wired to the ethernet and not depend on wifi. anyway i give it top credit for connectivity options (it even has SD card slot). when used with photo paper it gives expected quality. i did not need the scanning function, so i have not tried that feature. it is compact and light enough to be used on regular book shelving.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality, Size
Rated 5 out of 5 stars
Best printer ive ever had!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review. First off setting up was easy quick and painless. I followed the start up pamphlet and had it set up in about 20 minutes which is quick for a printer that can do so much! I love that i can print from my phone or computer. Being a busy mom its nice just to print from my phone! I also take so many pictures and i like that i can just print them out and the print quality is just as good as Walgreens or Walmart but cheaper! Scanning is super easy as well! Another great thing about this printer is that its small enough to go anywhere i put it in my room on a shelf and it fits perfectly! The only cons that the printer may have with it is the ink may run out quick because the ink cartridges are small. It really just depends how much you use it! Overall i would give it 4 stars! Definitely worth buying!
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friend Rated 1 out of 5 stars
Returned the next day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This paper feed stopped working after a few uses. I followed all the troubleshooting recommendations but could not get it to work again.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was the worse printer I ever had. I ending up giving it away after a year and now have a HP that I love
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Russell, we apologize for the disappointing experience that you had encountered with the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Kevin - The Epson Team.
Rated 1 out of 5 stars
Horrible Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer didn't even last a year. Always dropped internet connection. Had to constant reset printer. I will never buy another Epson
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friend- Pros mentioned:Print quality, Setup
Rated 5 out of 5 stars
Epson XP-7100 - Small, quiet, easy and fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve long been a customer of Epson printers. The color quality, photo quality and additional printing features have always been worth getting the high end Epson printers. The XP-7100 is no exception - it was easy to set up out of the box, following the clearly printed directions. Connecting to WiFi was easy, and getting the software for my Mac and PC from epson.com was just as simple. The software found and connected to the printer wirelessly without a hitch, and I usually have issues getting the first connection to work. I even got my Android phone to connect and was able to print emails, documents and photos from any room of the house on the XP-7100. Having the black pigment based ink for plain text documents is a nice touch - I’ll let the kids use it for text printing too, where my current Epson has the expensive dye inks for all printing; photos and text. Text quality rivals my laser printer and it is faster to print a single sheet from cold startup than my laser printer. I didn’t have any printable DVD’s around to test the DVD printing, but I’ve found it to work exceptionally well in the past on Epson printers and I expect no less with this one. I can’t judge from a short test (just a week so far) how long the cartridges will last, but Epson offers both standard capacity and high capacity refill cartridges, and the printer will continue to allow you to scan even if the ink is out in one color. Nice touch, Epson! Scanning and copying worked without a hitch, and the ADF is a blessing when you have multiple pages in a document you need to scan in. The new driver software allowed me to scan to any computer I had connected it to before right from the printer, without having to go to the laptop and start any software or scanning. Scanning photos is equally simple, although I do sit right beside the printer while I’m doing that. I’ve been in the process of digitizing my library of photos from the 50’s (grandparents) to 90’s (me and my parents). Image quality from scanned photos is excellent and you can crank the resolution up high enough to see the paper grain on the photo. That’s easy to take care of though with the Epson software. This is an excellent multifunction printer with true CMYK dye ink for long lasting photos and a separate pigment black for plain text printing. It’s easy to set up, fast to start up and run, and has all the features a home user or individual in an office would want. I am quite impressed with this small printer! Please note, This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review. I have not been compensated in any way for this review.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
I would recommend this to a friend Rated 1 out of 5 stars
Not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this item. Vague instructions. Not user friendly.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Epson printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it. It was very difficult to use and I could not scan from it.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello CarolNYC, we apologize for your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Rated 1 out of 5 stars
Not for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too complicated for me to install, I couldn't connect it to my wi fi.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. I had three people help me, I ended up returning the product.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello bill, we're sorry to hear about the difficulty you had with the XP-7100 printer setup. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team.
Rated 1 out of 5 stars
Didn’t work out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that I couldn’t even get this printer set up out of the box. Mad I have to take the time to return it.
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello GingerP, we apologize for the disappointing experience you’ve encountered with your Epson printer. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department.
Sincerely,
Bobby D. – The Epson Team
Rated 1 out of 5 stars
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cheap but no wonder. It was not east to set up and operation need getting used to
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the trouble you're having with the initial setup. Your XP-7100 printer is backed by a 1-year limited warranty and includes free tech support for the product's life. Please allow us to assist by calling our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. You can also find useful information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions to address most issues with the Epson software and connectivity. Sincerely, Kevin - The Epson Team.
Rated 1 out of 5 stars
too many issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer was nothing but problems from the start defective item returned it for something else
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap,piece of garbage,won’t work properly,poor Epson customer service
This review is from Epson - Expression Premium XP-7100 Wireless All-In-One Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sopranosooooooo, we're sorry to hear about the disappointing experience you had with your XP-7100 printer. Epson provides useful information, including FAQs and self-help tools, on the product support web page at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your Expression printer includes free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
















