Customer Ratings & Reviews

I really like the printer. The only disadvantage is I have apple products. All the directions on how to scan is geared towards pc’s. I still have to call to get help to learn.

This is my first printer purchase. I haven't had any issues thus far, I just wish that it wasn't so compact.

I received what I was told expert advice from store representatives. I like the printer except it will not print 4x6 or 5x7 photos . that is supposed to be its major function, but every time time try to print these photo sizes it jams immediately. It works fine for letter size, but I am very disappointed don't to be able to print photos.

can be difficult to use. too many "cool" features that are not necessary. motorized screen and paper tray. slow overall function. two sided printing usually causes paper jam. software updates are frequent and take long time to install. much better printers in this price range. would never buy this again, and will be considering printers other than epson from now on

So far this has worked great. Haven't tested print from mobile yet, but its 2024 and I'm sure its great.

I am an Epson fan, I have their pro level p900 and love it. But do not buy this printer. I know this review comes long after my purchase, but I'm finally giving up fighting with this machine. Bought this for the kids to print homework and for me to scan tax forms, but it has been nothing but a hassle. Finally headed to the trash. - Print quality on my unit has been unacceptable. I must be an outlier given seemingly 5 star reviews. Constant white lines and smudging on the edges - Printing in B&W uses up color ink. Printing almost entirely in B&W requires a complete set of costly color ink replacement. - Trying to manage cost of wasting ink, I switched to 3rd party ink. Worked for a while, now recent firmware update has bricked the machine unless I buy an entire new set of ink from Epson. I could have lived with the Epson ink requirement if not for the other two issues above. - scanning, when not bricked, has been the bright spot. I was able to upload directly to google cloud

Bought Epson printer to replace Epson printer I had for 6yrs. Excellent reliability. Ink cartridges are a little expensive. I had no problems with my older printer but print head had reached it’s end.

Its a great printerdies everything well. My only complaint is the price if ink

So far, the item works just as it should, the images are perfect. I’m really happy with my purchase!

I'm giving this printer 1 star for a couple of reasons: 1. Even though you can buy the cartridges individually, it requires you to have ALL of your ink in order to print. This means if you run out of i.e. blue (cyan), you have to replace it in order to print in plain black-and-white. 2. This printer has printheads built into the unit itself and isn't replaceable. This means if ink drys up and your printheads get clogged, you have to buy another printer. I'd recommend, instead, first: the HP Envy 7855 which has single-cartridge mode, replaceable printheads built into the cartridge, and instant ink. Second, for someone who doesn't care about single-cartridge mode or ink cost, the Canon PIXMA MX492 is a more affordable printer and has printheads in the cartridge, too.

I don’t usually write these as I always question their authenticity. However, this printer is an exception. I had an HP for many years and it gave me no problems until it just finally died. I bought this one in 2022. I have had numerous issues with it. Blotches on a regular basis. I can’t print a series as it will began blotching somewhere during the batch and I’ll have to stop it and run the print head cleaner. I have cleaned the rollers on numerous occasions to try and stop the blotching. Some pages will print great and some not. I’ve spent numerous hours literally trying to get this thing to work correctly, but to no avail. I would definitely not recommend it. I’m very disappointed and frustrated with this printer. On a positive note, I do like the printing on both sides feature.

I have loved this printer! It prints high-quality prints, papers, and photos. Scanning and copying are a breeze. However, the ink is expensive and after less than two years it has died by giving me lines in every print, no longer printing all ink cartridges, and throwing error messages. It seems as though these printers have a very short life. I paid $280 in June of 2021 and in March of 2023, it is a goner. That is not cost-efficient. I suppose if you print very little then I would recommend this printer. I loved the large touch screen.

Poor quality control. The power cord it came with keeps falling out and the power port where the cord plugs into is very loose. I plug the cord in and then move the printer in place but the slightest movement causes the cord to fall out. I tried reporting it to Epson customer service but they have been unresponsive. I couldn't return it to Best Buy because it was past the two week period. I ended up buying a universal plug to replace the plug it came with and the off brand plug fits better than the one it came with. Very disappointed, won't buy another Epson.

I really like this little printer. The print quality is good, and the scanner is fast. The problem is that I've now had two of these the both failed within a few months. Both had the scanner unit fail (half of the page is streaks).

This printer is working as expected with no problems.

This is the worst printer I have ever owned. The ink runs out way too fast (even when I don't print pictures). It also forces me to replace the colored cartridges even if I am just trying to print in black and white. There should be zero reason why I should need to replace almost empty cartridges if they are not going to be used. And almost empty is a reach because when I take them out and shake them, I can hear and feel the ink still in there (When it says its empty). That's a huge flaw!!! The cost to replace the cartridges adds up and gets costly. I would rather pay $20 extra dollars and get the ecotank.

Bad printer, photos look really terrible compared to the printer I replaced (older Epson), scanner always has issues including printing lines on the scan even after restarts, loading paper and dealing with the automatic tray is maddening, and the thing also feels like it wants to fall apart. This is garbage. I am throwing mine away after just a few months.

This printer is a nightmare. Constantly jams, and you need to tear the whole thing apart to remove jammed paper. Very poor software. It's heading to the trash can. and I'll chalk it up to a very bad decision. Please do not buy this crap, which only holds 15 pieces of paper.

I bought this printer about three months ago, and used it mainly for printing 4x6 color photos. I didn't use this printer very often, and by the time it started to malfunction, I had not even replaced ink cartridges. At first, this printer frequently had problem picking up photo papers from the designated tray, and the error message on the printer's panel didn't help at all. When this printer did pick up photo papers occasionally, the printed image was always shifted to one side instead of being in the middle. As a result, all images thus printed out were missing one side. Having used various models of Epson printer over the past two decades, I would say for sure that their quality has gone from bad to worse. It's a real shame that a name brand like Epson keeps ignoring consumers' feedback without making any improvement on quality control.

This thing always spent more time thinking about printing than it did actually printing. Wizzing, clicking, buzzing, head going back and forth, but no printing. After 4 minutes of this one day I brought it back to Best buy for full credit and got an HP printer which I am very happy with. Might have been an individual lemon, but never again!