Customer Ratings & Reviews

I mostly use this for a scanner and it has the automatic 2 sided scanning which I needed for notes in college. The scanning feature is awesome, high quality, and it was cheaper to buy this than a dedicated 2-sided scanner so it was a definite win for me.

A quality, budget-friendly, reliable printer. My second Epson and like much better than HP. Only thing I overlooked was fax capability. I have a dedicated second phone line for a fax-capable machine. Guess I will get used to scanning.

We have had this printer and it needed to be replaced so we purchased the Epson printer again.

When my HP died after 3 or 4 years of use, I bought this printer in December 30th of 2018 after some research and review of the ratings. Also I was happy to have some potential savings on ink. The set up was easy, however after 14 months, Feb 2020, I went to replace the colored ink cartridges which were unexpired and purchased from Best Buy. The printer refuses to acknowledge the ink cartridges which are Epson cartridges. After reinstalling multiple times I contacted Best Buy for advise. Unfortunately because it was a "maintenance Error" the Geek rep could not assist over the phone and stated it was probably a print head issue. (Apparently on all 3 color heads!) But it cannot currently be serviced due to the current Store closure RE: COVID pandemic. So I invested in the printer but didn't actually buy the Geek Squad Service. (Basically, I feel manufactures should make good products and standby them!) Too bad for me it was only warranted through December of 2019. Even though I am not a huge printer user, I am now out of a working printer, the cost of the printer and $50 worth of Ink! I had to wait several years to even be able to buy a printer when the HP died. So this is VERY Disappointing! I love Best Buy, But this product is JUNK! I would also say, the ink can be very difficult to replace as the levers are tightly fitted under the lip of the frame and the release buttons are cheap plastic tabs. Something to consider for replacing.

I hate reviews. I think most of them are faked. I've had this printer less than a year and it's going down to the dumpster after I finish writing this. It has had issues with wifi printing since I got it. It will spit out blank pieces of paper and then decide not to print. I spent the entire day - yes, all of one day, trying to solve problems with it. I'm pretty tech savvy - I worked as a web developer for a long time and have been in computers my whole adult life. This is a hunk of crap and I would caution anyone - you are wasting your money on this. Finally after I thought I got it to print from my phone tonight - it went into some sort of "cycling mode" and it sucked all the ink out of every cartridge down to where it said there was nothing left. I just spent $20 on a brand new black cartridge today. What a fool I was. The quality also was never good. The heads never could align properly. Best Buy should consider taking this printer off their line up because it is a lemon that nobody should ever have to deal with.

would have given it 5 stars but only works off 2.4g

Ink doesn't last more than a month even when I'm using black ink all the ink cartridges are gone

We had to return the first one due to the display not working. The second one works fine.

One of the most efficient low end printers I have ever used.

Not what I expected because I'm used to an HP printer. It has better features and love the slide in and out paper glide. I've not had a chance to print pictures yet. That will be the telling feature of this printer for if it is a real keeper.

This printer worked great when we first got it. Left town for two months-( we had had it one month ) moved and hooked up to a different WiFi. It has had a bad attitude ever since!

Have had this for several weeks now, and it does everything I want it to. Like that the paper tray automatically comes out when you start to print, bt wish it would detract when you finish. Black cartridge has had to be replaced already, but did run off a lot of paper.

Epson are great products. Have had & used them for years. Also had a friend that worked for them& they are very high quality.

Works well, sometimes almost too smart for its own good. Can be a bit tricky getting the photo tray back in place,

I haven’t used it for photos yet but it prints fine. It did my two sided just fine.

Works very well for basic home printing needs. Good value printer for low volume printing. Like that is Bluetooth and can print docs from my phone.

My only disappointment was that I thought as an all-in-one it would also have fax capability but does not

Once I called Epson and had help in installing the printer it works fine except for not being able to print photos from my picture folder. Other than that the printer functions well

Great print quality, but the ink cartridges are pretty sad when it comes to lasting very long.

Great printer for our scrapbook photos. I like the fact it is replacing a unit that uses the same ink cartridges. The older one still works we just wanted to update.