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Customer reviews

Rating 4.4 out of 5 stars with 2924 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the Expression Premium XP-7100 Wireless All-In-One Inkjet Printer's print quality and ease of use. Many customers appreciate its overall performance and compact size, as well as the simple setup. The paper tray is one potential drawback that some customers have mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,924 reviews
  • Rated 1 out of 5 stars

    Waste of money garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad printer stuck paper every time ink finish very quickly. Waste of money now going with HP laserjet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Great value and worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use my new Epson printer. I do own an Epson photo printer that I absolutely love but I’ve always used another brand for my home printer so I was on the fence on this printer. The printer was packed pretty well there was a lot of things taped down but it didn’t take long to get it set up. I am not sure why there was a small Ziploc bag for the ink caps but I used it anyway. It was easy to install the ink cartridges too. I installed the drivers on my computer using the CD that came along with the printer without any issues my laptop and Epson printer were getting along without issues and both were connected to my network so I got off to a good start. My daughter had to work on a science project to we tested out several functions of the printer. The scanner scanned several photos that we needed to make copies of which we did not have any issues. The printer was easy to load with plain copy paper and the print on the paper was good. Nice and clear print. I think it was a good quality print for this product. We did print a few photos (on photo paper) and the color quality is very good too. My twelve-year-old daughter did several of these functions by herself so the printer is very user friendly. The speed of the print is pretty good hardly a delay in printing after giving the command to print. The bonus is that this printer is compact so it doesn’t take up a lot of space. Overall, I really like this Epson XP-7100 printer/scanner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, it could not use the ink cartridges in the box. Unacceptable. Took it back right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, quit printing after a year of very light use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked, installed ink, turned on. Printer sounded like an unsynchronized transmission. Gears grinding . When I tried to copy, the feed jammed. Returned and exchanged the printer for a HP I read good reviews but I probably got a lemon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time with Epson!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is complete GARBAGE! It would not print anymore, if you replaced cartridges it would not recognize some of them and would still not print. STAY AS FAR AWAY FROM EPSON PRINTERS!!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear you're having trouble with the Epson XP-7100. Your Expression Premium printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. We would like to hear more about the issues you have encountered. Please reach out to our support team for assistance by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Sincerely, Kevin - The Epson Team. Epson

  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally the worst printer ever. Had it for 1 year and it worked correctly once. The ink prints horribly on the paper, paper always jams and the quality is just awful. It started smoking and now just will not turn on.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Great Printer for a Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson has long been known as one of the leaders in the printer business alongside other big boys like HP and Lexmark. Overall they're known for their reliability and affordability, but the Epson XP-7100 makes a big leap into a tiny space - that is, this thing is small but powerful! Out of the box, the printer is secured with plenty of blue tape and protective coverings (be sure you get them all off!) Inserting the ink cartridges and calibration takes a few minutes, but that's standard these days for any quality inkjet printer. I found the configuration of the wifi to be easy and straightforward. The setup to my Mac was quick and painless and the included drivers CD and availability of drivers online makes setup easy for any computer out there. The brilliance of the XP-7100 comes to light when it's finally time to use the printer. After placing some paper in the paper tray and clicking "print" on my computer, a magical hidden piece slid out from the front of the printer to hold my printed paper. When it was done, there's an icon on the screen to slide the tray back in. Genius for small spaces (and less dust mess). There's also built-in trays for printing on CDs, photo paper, and more. This thing does it all, and by the way, it does it well. The print quality is phenomenal on plain paper or photo paper. For those who want to print photos at home or make a DVD or CD as a gift, this printer is for you. I'm very much looking forward to exploring more of what this printer can do, but from the few days I've had it now, its small footprint, easy setup, and incredibly versatile uses will make this the go-to printer for my household for years to come. This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty and incomplete

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was dusty and dirty and came with no ink cartridges. I don’t know if this is a failure of Best Buy or the manufacturer, but either way, extremely disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic and not user friendly. I think it is over priced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USE PHOTO BLACK ON REGULAR DOCUMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I clicked print in black and white on Adobe pdf and it prints out with photo ink and ran out of all photo black ink even though I never print a photo at all. I don't recommend it to anybody.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer In January, Worked fine until March 1st,Then it stopped working, It wouldn't print in ink on the paper, yes it was ink, I did all the thing Epson trouble shooting told me to do with no result. Still not working.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jake, we're so sorry that we have not yet been able to resolve this clogged nozzle issue. Your Expression Premium XP-7100 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please give us another chance to help by calling our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    This printer is awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It waste so much ink, and I've adjusted my settings to the bare. When I print on certain paper it just smears ink all over the place. I've taken the cartridges out and had to use a paper towel to soak up inks. I am absolutely disappointed in this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible policy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5-10-21. Scanner function failed 8-28-21. Best Buy policy to bad you own it. Try to get Epson to replace or repair. Epson call tree, defect help is just as horrible. Rotten way to treat customers.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Rodger, we're sorry to hear about the scanner unit not working on the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your Expression printer includes free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home or office. Easy setup with wifi use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow, but is adequate for my needs for now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all. Had problems with it the day after I purchased it. Didn’t return it because I threw the box away. I don’t recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer. Save your money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discounted to $100, not worth $29.99. Of course, by the time you give up on it, the time to return has expired. Better return policy with wal-mart. Too bad, a lot of purchases at Best Buy but can't say this one makes me want to go back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problem after problem. Not a quality printer. Not satisfied with this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy Scan Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scan Quality is terrible for photos esp dark area's. Horizontal streaks in scanned photos make the photo scanning function unusable. Going to have to return.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello DCJ777, we apologize for your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance.
      Sincerely, Sam - The Epson Team Epson