Customer Ratings & Reviews

Never had a printer that is so hard to print in just black. This waste"s color ink when you only need black. Went back to the store and sale's staff could not tell me how to switch to black only>

I had always had HP printers but thought I would change to an Epson as they were getting good reviews. Big mistake....junk! Went back to an HP and love it!

Less than 16 months printer went out major hardware failure. These are not built to last I guess. The ink is expensive too and black is used up quickly. No more.

It eats up ink especially when having to clean the print heads. Ink is expensive and the ink pads wear out way too soon for me.

I was never able to get it fully installed on my laptop. Spoke to The Geek Squad for help, and finally decided I was going to return it for a different brand.

This was the WORST printer I have ever had. Was hard to put the ink in and did not function at all. Best Buy did take it back and I got a different printer,

A crappy product. Had it less than a year and it crapped out. It was a home printer with minimal use. They make junk.

It worked for a few days. Lost the internet connection and now it won't reconnect. I'm very disappointed in this product b

Printer broke the second time I printed. Pieces broke off and continued to get paper jams.

Chose this printer mainly because it has a duplex ADF, meaning you can copy or scan two sided pages automatically, very few printers have this capability. Photo printing and text printing are both outstanding, speed is great as well. I've always used HP products but they didn't have anything that compared to this Epson, glad I made the switch.

Too noisy. Doesn’t print as fast as I expected. Ink runs out too fast

This printer scans from the feeder and prints slower than my old hp6600 printer.

I talked my wife into purchasing this printer what a mistake.

The printer doesn't work 2 weeks after it's bought. I will return it.

Makes printing from phones and wireless devices a snap. Easy set up.

I have already replaced printer with a different brand. Need I say more?

After 4 tries with the Geek squad I retruned the printer

I had an HP Photosmart print head go bad. They wanted $90 for a replacement. I hestitated to spend that kind of money to fix a 2 year old printer. I saw this printer on sale for $99.99 and bought it online. It's no where near as good of a printer as my HP Photosmart. Even though I bought this at $99.99 instead of the normal $199.99 I'm still not real happy with it and wouldn't recommend it very highly. 1st, it sucks up ink at an unbelievable rate. I've printed about 200 pages and it's already on its 3rd set of cartridges! Even if you set this printer up to print in only greyscale or just B&W it continues to use ink from all 5 cartridges at an alarming rate. The standard cartridges were yielding less than 100 pages of print at standard quality. I did one set of color photos on a new set of cartridges and they were empty after only 27 photos (5 X 7 inch paper) were printed. At about $60 to replace all 5 cartridges that's a rediculously poor yield. Also the cartridges are difficult to find in most of the stores I tried. Seems they are a new item. Also the photo quality is only fair and the text quality is somewhat subpar. Also the menus are not at all intuitive. And one of the biggest setbacks for me is that this printer won't communicate on the 5ghz WiFi band. You can only use this wireless if you stick with the heavily overloaded 2.4ghz. My whole network needs to use 5ghz as I live in an apartment complex and there are over 100 WiFi modems competing for access to those 11 2.4ghz channels. 5 ghz has hundreds of channels and few competing for them. I am very disappointed this wireless printer won't support a standard 5ghz wireless setup. Next the darn output tray is driving me crazy. It normally sets inside the printer behind the display panel. When printing starts, it pushes up the display panel and pops out the front of the printer. It can't close as long as any paper is still in the tray. But with it popped out, you can't see or use the display panel. I find myself regularly having to hit the tray close button to get the tray back in the printer and so I can view the display. Also the 8.5 X 11 tray is considered a 2nd tray and it defaults to picking the photo tray to print everything. You have to be careful to specify input tray 2 or you'll be wasting photo papers a lot. The memory cards contents can not be viewed from the computer, only from the printer and only if it matches a photo name. With my old printer memory, I could use the printer memory slot from the computer. This printer doesn't show you the contents of the memory card on your computer. Also I was assigned an Epson Connect printer email address to send emails to be printed. I haven't got it to work even once. Messages sent to this email address given just bounce back to me undelivered and not printed. I've tried to get Epson technical assistance by phone but keep getting unknowledgable reps with such heavy India accents that we can barely even communicate. As far as the print speed it's good as long as you keep it in standard quality. The scanner works well although the software provided seems to be limited to only simple settings. It does also print from my phone to the printer but almost every document sent this way loses its format and ends up looking unlike it was intended. In summation, this printer is OK for the casual user and is a good buy at the $99.99 sale price. It's definately not worth the full $199.99 price! I wish I would have spent the money to fix the print head in the HP instead of buying this one. I do not recommend it at all. I'm probably going to spend the money to fix the HP after all and give this printer to someone I know.

Great printer. It has everything I need good copies

This printer broke on me. It isn't durable at all!