Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $150.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the WorkForce Pro WF-4740's print quality and ease of use, frequently praising its straightforward setup and convenient paper trays. Many appreciate its compact size and wireless functionality, finding it a good value for the price. However, some users have reported issues with the scanner's reliability and occasional malfunctions after extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 775 reviews
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    NOT good for workplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jams constantly, wastes 50 sheets of paper a week - I've contacted EPSON customer support twice and this thing is still terrible. It is NOT ideal for small business use. If you hardly need to use it, it's probably great. Once it gets down to the last 20 sheets in tray 1, it will print small amounts on every page (or even rip the pages!) and spits them all out. Sometimes it just does that for fun when the tray is full. I've wanted to return but they kept telling me to "try this" and "try that" and then would make me restart my entire system -- which is no where near ideal in the business world... I've tried all their tricks, and now I've missed my return deadline. Mistake of a purchase. Never buying EPSON again. Photo attached -- it prints like that at least 3 times a day. Loved the look and the color prints nicely, when it prints.. But I'm so disappointed, and I honestly never write reviews -- But hopefully this will help others in the future. Home use would be great, if you need it to print and scan a lot, I recommend looking elsewhere. The video showed it being the only printer in a small office -- this one is just for me to use as my personal and it is not ideal by any means.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Brenna, we are sorry to hear that we were not yet able to resolve this issue. For further assistance, please give our Advanced Epson Support Team the opportunity to assist you at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Thank you for your patience. Regards, Marina – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good for little over average use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for people printing a little more than average use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer great for a home office. The ink goes a long way and does multiply scanning

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Still early but not a good start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer on sale. First one lasted a month then had paper jam problems that won't reset. On the second one now and still to early to judge. Prints nice and dual paper trays are good. Printing from cell phones without a app I like also. Time will tell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Workforce Pro 4740 All-in-One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multi-functional device has made my little office complete. Printout is very fast. Faster than described. Touchscreen. Connects to my Android phone. Too many features to mention. I am very satisfied with my purchase. And for less than $300. Well $299. Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple printer with broad features.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy printer. Not great speed. I work in a small office with 4 people so it is more than enough for us. I wish scan time email set up was more intuitive.

    I would recommend this to a friend
  • Cons mentioned:
    Scanner

    Rated 2 out of 5 stars

    Not Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy for various reasons. The main reason I am dissatisfied with this printer is because of the way the paper lays in the paper trays. I print alot of checks and tabout 85% of the time they do not print correctly on the line. I run two business and need my checks to print properly. Also when a paper jam occurs and you are trying to scan you have to shut down the printer because for some reason I can end it on my pc but the printer just keeps trying to close it. Lastly and maybe I just haven't figured out how to do this but with my old printer I could scan several items of different sizes of paper and lay them on the glass to do this, with this printer it wants to save them individually by page.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Tammy, we're sorry to hear about your disappointing experience with the WF-4740 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4740/s/SPT_C11CF75201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Great Value and Awesome All In One

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Was not the easiest to set up and the WIFI tends to disconnect (only about once every couple months) and is hard to reconnect, even tho my wireless router is in the same room. I don't know what causes this but is a bit of a hassle when it happens even tho it does not happen that often. Other than that, I love this thing. Is not buggy when trying to Scan to PC or Fax. Everything works great and the ink is pretty cheap for this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great copier!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This copier works great! We had to replace our other one and really like this one better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer because it is easy to use and can print on all of the paper sizes that I use, including postcards.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent piece of equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this printer in our business. The wireless set up was simple and easy. Very fast copies and scans. The quality of scanning is impressive. We use this for about 1200 pages of printing and 500 scanned documents a month. Good quality and very quick.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Cocho, thank you for taking the time to write a five-star review of your new Epson WF-4740 all-in-one printer. We are happy to hear you are enjoying the heavy-duty performance. Have a great day! Cheers, Quinn – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All-In-One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a very old all in one. This is a very quick printer and scanner. Have not used the fax portion but I believe it will be quick as well. Print quality good and uses very little ink so far. I would recommend this for very small office or home use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    excellent printer scanner fax

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Brother 3 in 1, and could not get the fax to work. Returned it for this Epson and couldn't be happier! The set up was quick and easy, and everything works as it should. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast printing. Great scanner too

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomme product. Minimal ink use. Multiple features including ink and update alerts

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Was surprised at the speed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works very well. From being asleep to being done printing less than 10 seconds. The 2 sided printing works great as well, no having to flip the paper. The wifi direct printing works great as well, once you understand how to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast and good quality printer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, do yourself a favor and stop buying 40 dollar ink jet printers. Although this is a low end business type printer, for a personal office its fantastic. No network issues or function issues, just works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting better all the time...

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Epson printer before for years but it was slowing dying with missing sections in the printout, colors, etc. This one is a great upgrade, easier to use and set up, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Wireless Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can finally print from my cellphone from anywhere in the house. As a college student, much of my research is done while laying down. Now I can actually print the articles and not just bookmark the page on my phone!!

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Reconrita04, thank you for this five-star review of your Epson printer. We are glad to hear you are happy with the wireless capabilities of your new WF-4740. Have a nice day! Sincerely, Eddie – The Epson Team. Epson

  • Rated 3 out of 5 stars

    ADF doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Auto Document Feeder wasn't working on this model. I'll return and get another unit. I'm hoping it was just a defective unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent All in One multifunction printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an HP printer fan. My last HP only lasted a little over a year! It was $200. So I researched on B.B. site, and found the Epson workforce printer, and purchased it. Easy to set up, works much faster than my HP. So far, I love it.

    I would recommend this to a friend