Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the WorkForce Pro WF-4740's print quality and ease of use, frequently praising its straightforward setup and convenient paper trays. Many appreciate its compact size and wireless functionality, finding it a good value for the price. However, some users have reported issues with the scanner's reliability and occasional malfunctions after extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 775 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Workforce 4740 is a great printer and scanner for the price. Don not call Epson support it is in a 3rd world country and they don't speak English any problems I had Best buy geek squad was able to help.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Ronr, we're sorry for the disappointing experience you've encountered with your WF-4740 printer. Please give our Advanced Epson Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Thank you for your patience. Sincerely, Marina – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Really nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer I use it in my office multi functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a giant work horse. Does everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer recently. Easy to set up. Works great with printing from phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT PRINTER FOR COLLEGE KIDS AND HOME OFFICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workforce 4740

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier version Workforce that did not last nearly as long as it should have, but I thought I would give Epson one more try. Presently, I am pleased. The cartridges are shamefully expensive, though. I am very frugal on my printing in color as a result. That is why I give it 4 stars instead of 5. As for functionality, it is a 5 star printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the printer works great and easy to use. I am still trying to figure hoe to send via email.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink consumption makes this too uneconomical for us

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware we are consuming ink like a Hungry Hungry Hippo with this printer. If you do the math on the published data and cost for the ink replacement, you'll find that per sheet cost is $.04. I purchased a higher end printer for a small business some time back and was looking at cost per sheet more around $.01 per sheet. Unfortunately, I did not look into that for this printer and, notably, its cost per sheet was not advertised. Also, keep in my that cost is under ideal circumstances. Note, the yield estimates have some caveats to them. As as last comment on cost per page - I can only speak anecdotally as this unit does not appear to have the ability to let you know how many sheets it has printed since installation - we do not believe we are getting anywhere near the yields advertised. We've already seen all cartridges replaced twice in the 7-8 months we have had it. So, that is about $260 in ink when, I would say we hadn't spent that much in the last 5 years prior to this printer. Covid may have had SOME impact but not to anywhere near that degree. Ok, on to the next thing. We do not understand the automatic ink replenishment program from Best Buy. We are getting a cartridge delivered tomorrow and my wife says the current cartridge appears to be between 1/3 and 1/2 full. Also, a cartridge was damaged in shipment in September. I am unaware of any notice from Best Buy. Also, we did not receive a replacement shipment nor did we receive a credit. Some six weeks after the incident - in which, again, we never even new about the incident - it is still under review. And last lastly, I had to make 3 different calls to Best Buy tonight trying to inquire about the replinishment program. I kept having connectivity issues even though my phone had worked fine just a few minutes earlier. Ultimately, I never got anyone with a a good connection who either I could understand or who could understand me. When I got disconnected on my third call, I gave up. The printer itself is good enough but if we are truly using ink at the rate of $130 every 3-4 months, we will not be able to afford that. There is an XL version of at least the black ink that is much more economical but we are not able to figure out how to resupply with that on in the auto supply program.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi rehj, thank you for taking the time to write a review on the Epson WF-4740. We appreciate your feedback, and we'll forward this information to the relevant product team for review. Additionally, your WorkForce printer includes free lifetime technical support, and we may be able to optimize your print settings for more efficient ink consumption. If you would further assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-4740; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy was this an easy setup to do! I can't believe how quite the printing is compared to the other printer that broke. I know I cannot go wrong with this name brand and you won't either. Very pleased!

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Believe, thanks for this five-star review of your Epson WF-4740 all-in-one printer. We appreciate your purchase and are glad to hear the setup was easy. Have a great day! Best, Brandon – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Replacement for my previous version

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my older version which lasted a few years, and it was a bundle deal savings. I love the brand and continue to purchase as replacements. Even though the ink seems to go quickly but I print A LOT. The biggest negative is that it is pretty noisy even though there is a quiet setting. This model has a lot of programming options available. Happy Shopping

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works for all needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy set up, connects to all devices easily. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    excellent,,,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very simple to set up, the printed pages were clear then expect.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Buy Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy a new Epson twice a year due to a malfunction. I finally bought the protection plan!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works at a very fast rate and is very efficient. Definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with this printer. It prints fairly fast and with good quality.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Rqtballer31, thank you for taking the time to review your new Epson WF-4740 printer. We value your business, and hope you continue to enjoy the all-in-one capabilities! Cheers, Eddie – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great machine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! It's a little bulky and heavy, but is a great printer. It's fast and concise. Goes thru ink quickly which most printers do now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Media Tray selection too difficult

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can load two sizes of paper at once, in my case I loaded 4x6 photo paper and 8.5x11 letter paper. When printing you have to select the size on the screen and on the printer for each print. The printer wouldn't remember paper sizes. The ET-7700 works much better for this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    EXACTLY WHAT I WANTED,BETTER THAN WHAT I NEEDED!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I learned the appropriate settings I was well off! Purchased in order to do inkjet prints for heat transfers onto clothing and apparel. Works amazingly and gives impeccable quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast printer. Easy interface. No problems with printing via AirPrint, CloudPrint, Wifi. This replaced a Canon, and I'd never go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a really good printer to handle business documents and activity because I do a lot of work from home. This printer truly is a work horse. It's fast and pretty quiet and the paper capacity is great - I don't have to continuously add paper. Set up on my MAC and MacBook Pro was very easy - no issues. This was a trade up from another brand that was more for photo printing which I don't do a lot of. This printer is a much better fit for my needs. The ink is expensive but that seems to be a common theme with all printers.

    I would recommend this to a friend