Customer Ratings & Reviews
- Model:
- C11CJ05201
- SKU:
- 10840474
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers enjoy the product's very good print quality and speed, along with its ease of use, solid overall performance, and convenient features like two paper trays and easy setup. However, some users have experienced unreliable Wi-Fi connectivity and noted that the device can be a bit noisy.
This summary was generated by AI based on customer reviews.
WARNING DO NOT BUY A WORKFORCE PRO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING DO NOT BUY A WORKFORCE PRO I had one sent to me in June of 2023. Epson advertises a 1 year warranty period. When I called in and spoke with epson support they had me do some troubleshooting and then they deemed the printer to have a hardware failure. I asked about the warranty as their website shows 1 year. I was told that they would not be able to warranty out the workforce pro but they would give me 15% off to buy a new one directly from them.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Zzack, we're sorry for the disappointing experience you've encountered with your printer. Please give our Advanced Epson Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Thank you for your patience. Sincerely, Yngwie – The Epson Team.
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it one day and it's going right back, Should have known better. I had an Epson before and it was a hunk of junk and so is this. Built like garbage you could break it by sneezing on it. So, where to start? The bloated software that includes 2 different scanning utilities, neither of which works? The document feeder that cannot do 2 sided scanning without jamming EVERY SINGLE TIME and ripping the pages. The inability to scan from the unit to a computer either via "scan to computer" or "scan to WSD" even though all the software is installed? And of course the constantly dropped wifi. Absolute piece of garbage.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Dewey, we're sorry to hear about the trouble that you had experienced with the Epson WF-4830. Your business is important to us, and we're here to help. Your WorkForce Pro printer includes free lifetime technical support, and our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20WF-4830; Hours: Monday - Friday, 7 am - 4 pm PT. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team.
epson consumer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.printer keeps reporting a paper jam after a print job, their isn't a paper jam. conversation with epson has been weak.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ArnoldF, we're sorry for the disappointing experience you've encountered with your Epson WorkForce WF-4830 printer. Our Advanced Epson Support Team may be able to provide additional assistance and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We appreciate your business and look forward to your call. Sincerely, Dylan – The Epson Team.
Walk on by this one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complicated and clunky. Wouldn't sync with either a Mac or a Dell. Hard to load paper. Don't waste your money on this one. Took it back the next day. Of note is how customer friendly the Pensacola Best Buy is!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're so sorry to hear about the setup issues you had encountered with the WorkForce Pro WF-4830. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.