Epson - WorkForce Pro WF-4830 Wireless All-in-One Inkjet Printer - Black

I'm writing this review with a 1-star to help those who are having WiFi connection issues. I got this printer last October because my previous WF3540 was being supported by Apple apparently, or at least, that is what I was told. I checked the 1-star reviews carefully, and noticed this one issue that a lot of people had with WiFi connections, but because I had never had that kind of problem, I bought it because it was a reasonable cost and did both duplex scanning and printing. Sure enough, after just a couple months of minimal use, I began to have the same WiFi connection issue the 1-star reviews recorded. All through January, I was constantly on the phone. To make a long story short, doing the repetitive routine of going through WiFi Setup with Tech Support I saw 2 things that didn't look right. First, my WiFi strength on the same network (2.4GHz) was "excellent" sometimes and sometimes it was "weak". The second was found while doing the WiFi Set Up Wizard routine on the printer. I noticed that the list of available networks included 3 separate network listings for my 2.4GHz network and all 3 network listings (all the same name) had check marks indicating the printer was connected to 3 networks with the same name. 3 networks with the same name on the available network listing...why 3? Coincidentally, I have 3 Access Points (Network Extenders) in my house. All are different distances from my printer, which probably explains why the WiFi strength toggled between "excellent" and "weak". My frustration was at the breaking point. Epson support had sent me a replacement (refurbished) WF4830 for my "defective" printer, and it did not connect to my network straight out of the box. I made an appointment with Best Buy to bring the printer back to store and get a credit for it the next morning, and I had already started looking for another brand of duplex printer/scanner. One last option left, I decided to text my low voltage contractor and network technician to see if he could help. While I was texting with him, it took him 10 minutes to solve my problem. Here's what he did. He told me he could create another network (2.4 GHz) just for my printers, and he could make it available only from the closest Access Point (Extender). That did it! It's been 3 days of bliss--I have used the printer on and off all 3 days now and not a single hiccup. So if you're having this same problem and you are using multiple Access Points (Network Extenders), I am confident this solution will work for you. I'm convinced Epson's WiFi system in the WF4830 is designed to work with a single Access Point network. I have sent this solution to Epson's Technical Support through their "contact us", and I hope they will begin to push it down to the Technical Support folks on the phones. I like Epson and I like the WF4830 because it is a duplex printer/scanner and it prints and scans excellent for what I need as a retired CEO and rental property owner. I like the Epson Technical Support people--they're knowledgeable and considerate for the most part, although some are difficult to understand because of their accents. So hopefully, this helps everyone--Epson, Best Buy, and the other frustrated customers who've had this problem! Pictures attached show the 3 networks with the same name available on my printer. When I was having the connection problems, all 3 networks were highlighted, had the same name, and all 3 had check marks showing they were all connected. I was not willing to mess with the set up after getting my problem resolved. Sorry.

I needed a printer that could do relatively fast high volume duplex printing and scanning in COLOR. I was scared this would be a dud because the next closer option was twice the price but I’ve been thrilled with this printer. We were replacing a Canon Maxify and this has similar functionality with a better paper tray (dust doesn’t get inside). So happy with this.

This was a replacement for an older HP all-in-one that had me tied to their ink service, making me pay monthly for ink I barely used. It has a slightly larger footprint than expected, but it fits perfectly where I needed to put it. This printer has been great, easy to set up and get connected to. I’ve used most of its capabilities already without much difficulty from the printers large screen, or from the Epson app. The quality of the printing and scanning are crisp and clear. Best of all I’m not tied to any subscription.

Great product, easy setup and wireless connection simple. Printing is fast and connecting my phone for printing is super easy too

This has been the most disappointing purchase I can recall from the recent past. Let's get straight to the point. I had a subscription model printer for years. I know, there's tons of hate all over about the model. Here's what I can say though. IT FREAKING WORKED. I never had one issue with that two letter brand, when I wanted to print, the PRINTER did its job, period. Initially I purchased the WF-7820 which worked phenomenally, never had an issue, it's just a big printer. Wanting a smaller footprint, I opted for the WF-4830. Same brand and specs, just without the wide format capability. WRONG!!!!! I am extremely tech savvy, this printer will not stay connected to the network. I consider myself a reasonable person, the 3 strike rule is a good method IMO. After this printer 'could not be found' on the network for the FIFTH time in 4 weeks, this review is formulated. Seriously, any other printer. Major let down!!!! Red X in photo