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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.3 out of 5 stars with 1078 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,078 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing printer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has it all and I got it for a great price. I bought for home use, and its better than I had hoped for, it has everything that u would want and more. It had all the features you would want.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All in One

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints, copies and faxes all in one. Excellent quality prints and copies. Can do Letter, Legal and 13” X 19” prints. Can’t ask for more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I wish there was an option for no stars!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest piece of junk and epson customer service is no help. Connection is fine but yet it randomly decides I don’t have a printer installed or there isn’t a “spooler.” I’ve had the thing for less than 3 months and have had to call epson three times (twice in 24 hours). Today I was transferred to 4 people Only to have the call dropped. Internet connection with the printer is fine. Tech removed them and reinstalled printers. That lasted about 5 minutes. Do not buy this product. I’m likely Going to give it away who has a lot of time On their hands or burn it!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Kathleen, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    It's okay...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big printer, so make room. I really haven't had much us for it yet, so I can't say that I can leave a good review as of yet. I have had a few issues with it - printing from my phone was difficult as it kept telling me that my paper tray had no paper in it although it was full, and the printer keeps disconnecting from my wifi for some reason (it's sitting within a couple of feet of my router). Other than that, i really can't say much at this time.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Alyce, thank you for taking the time to write the review for the WF-7840 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information on troubleshooting fax issues, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your Workforce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    One of the best all in one printers, cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, does everything properly. Built like a tank. I did change the printer priority to 1 on my network for faster printing. However the usb cable connection is blazing. Smart scanning and faxing is awesome. This is a $700.00 printer for $300.00, absolute bargain. Prints on all paper up to 13x19.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Peters 6 Pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the functions. I like the print draw just comes out on its own when you print to catch the papers when done. I have not figured how to get the auto paper size to work. i am having a hard time to find legal 8-1/2x13 paper to buy in or around Killeen, TX. Over all it is a great printer to own.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is amazing it handles all the work I have to print. It doesn't jam as much when I print large jobs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this printer is every so often when I go to scan documents through the top feeder it grabs more than one page and gets jammed. I would have given it 5 stars if it wasn’t for this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Epson Printer, because it is very user friendly, priced right for all the different tasks it does.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Epson 7840

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Prints fast. Like versatility of being able to print up to 13x19

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. The set up was easy and ink easy to install. The printer has a large paper capacity. The sheet feeder also has a large capacity. The printer is well build and is a durable product. It was heavier than I expected. I am very pleased with this product.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    Doesn’t really print borderless/full bleed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer, but it does not print truly borderless. It’s huge and super heavy so imagine the inconvenience of my having to return it to the store. :/

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi BabyYoda, we appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your WF-7840 also includes a 1-year Limited Warranty, plus free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 Hours; Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Very intuitive and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for work and all the copies look amazing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Must-Have Printer for your Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my home office. I print my autocad plans for review with a specific size and this printer delivers. I wish it was a little bit more quieter when printing but that's just my preference. Touchscreen so you easily navigate the menu.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Big printer big performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonder piece of equipment. Capacity and speed is great. Only negative is ink is so small but hey, quality still is great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson WR-7840

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a bit of a learning curve getting it to print the 13 x 19 plans sheets I needed but once I figured it out I loved it! It’s made my business much easier and far more professional looking. Also, I’m not having to buy cartridges every 5 minutes like my previous printer. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bulk fast printing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to print faster in bulk vs my existing printer. It does that well, but I only gave 4 stars for the scanning quality when it is B&W and grayscale. If there is a way to make it better, it is not easy to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product especially for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a long time to come in to my local store. Around a month. Highly quality product for use in my home and nonprofit office. Actually ordering a 2nd one thru Amazon since im using grant funds and cant way a month to receive an item I've paid for. Local BestBuy staff were great when i kept checking in to see if it was delivered, why there was such a long delay. Very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Workforce 11x17 Pinter-Scanner-Copier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer for 11x17 "Scanning" , Printing & Copying. ALL other vendors 11x17 units will only "Print" 11x17 but will NOT Scan 11x17. Great printer in the class of Ink Jet, especially engineering off-site at home or in project trailer.

    I would recommend this to a friend