Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.3 out of 5 stars with 1078 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,078 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson All-in-one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as my previous Epson all-in-one. I use it in my home wireless network and it functions as advertised. Good clean copies, prints and photos. Capability for larger portrait photos was a function I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Monster of a printer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for printing 11x17 sheet music. Much easier to read. Not thrilled with need for having to access user manual online.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Epson WF-7840 -sleek, fast, efficient-great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is sleek in design, fast, and efficient. More complicated than my previous Epson printer. I downloaded the 393 page manual. There is a lot to learn. The machine is heavy, weighing about 45 pounds. Ink can be recycled. I always use expensive paper to avoid jams.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mutli-function printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with a variety of uses and paper sizes. I purchased it to replace a previous model that i had sonce 2020. My only concern is the paper feeding. It usually prints a blank page before printing the actual page.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. This is my second one of the same model. I absolutely live. Gave my old one to my daughter in law. She loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RUN AWAY FROM EPSON PRINTERS!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RUN AWAY FROM ESPON PRINTERS. At first, I LOVED this printer... then Epson upgraded the software which made my supply of $100 cartridges useless. They have chips that know when a cartridge is used up and won't allow reuse of the cartridges even when there is ink still in them. Then, after trying multiple brand new EPSON-brand cartridges, the printer wouldn't recognize the magenta cartridge at all so now it is a paperweight. No support, multiple emails into company with no response back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Don't buy. Look at the Brother

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of the machine is good. Good printing, coping and scanning. reasonably quick and pixel quality is good. Cartridges suck and are quick to use up and expensive. WORST is that if any color is theoretically empty then the machine shuts down so if you are out of cyan you can NOT print in black. SHEIT!!! Would not buy again as the firmware makes you buy the Epson brand ONLY cartridges. SHEIT!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about your disappointment with the WF-7840 printer. Epson periodically provides firmware updates to address security issues, performance, minor bug fixes and ensure your printer functions as designed. Your WF-7840 printer was designed to work only with genuine Epson ink cartridges; therefore, some updates may affect the functionality of third-party ink. Additionally, your Epson printer includes free lifetime technical support, and we can help optimize your print settings for more efficient ink consumption. For further assistance, please reach out to our Advanced Support Team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday.
      Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Epson WF-7840

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues with print quality (mostly smudging) when I first started using it but those seem to have sorted out. It’s very good for my 11x17 drawings.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Wf 7840

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet purchased for the sole purpose of sublimation printing waiting on the conversion kit to become available. I hear it a updated version of the Wp 7720. Can wait to see what happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hate HP printers, Love Epson.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually have two of these. Need 11 x 17 support scanning and small time printing quantity. Would rather an ECO TANK but cannot afford that one. Have 2 other ECOTANKS instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    scanner only good with windown11

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scanning system does not work with windows 10 had to go online to set up a scanning system that works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer for the jobsite office trailer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little printer for the jobsite office trailer

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Best printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the two paper trays really love a rear feeder for envelopes and shipping labels great printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't any issues with working my printer, and the way it prints. I would recommend purchasing this merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Print like a pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works exactly like it says it should the ink comes out very tight with no smudges it’s very easy to use and tells you the problem if it stops working

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    good printer but ink goes quickly

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great printer so far. only complaint i have is it randomly disconnected from internet once and i had to unplug and wait several minutes before i could reconnect to the internet. Also ink goes pretty fast for me. i mostly print in black but have had to replace ink that came with printer after two months and 3 months after that purchase ink needs to be replaced again.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MPat, thank you for providing feedback on the WF-7840 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help optimize your print settings for better ink yield and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer since mine was failing. I wanted something that would print 11x17 sheets. I found this printer on sale, set it up, and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer, frustrating wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large-format printer. Frustrating occasional loss of wireless connectivity even though it is within 10 feet of a top-tier WAP.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    I Knew What It Was When I Picked It Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been my go-to since I discovered it two years ago. Some tried to convince me that Epson wasn’t the machine I wanted, but it IS the machine I want.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this machine. I create and use illustrations for Bible study and the print quality exceeds my expectations. Printer speed on full color ledger-size paper is incredibility fast as well.

    I would recommend this to a friend