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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1059 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer's very good print quality and ease of use. Many are pleased with its overall performance and appreciate the convenience of having two paper trays. However, some customers have noted the printer's surprising size and weight, and a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,059 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great , but have to learn how to use it , it has a lot of stuff u can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, for price use or bussnis, one of best one so far i ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Copies galore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you have a need for a good office workforce printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    epson printer and scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent copies and scanning properties. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best all in printer i've bought for the price. Exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Paper tray
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Big, capable printer.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson WorkForce WF-7840 is a pretty big printer due to the features Epson has packed into it. It handles just about any paper you can throw at it and does it with ease. Unpacking is a pretty straightforward process, although you will want to have someone to help as you remove the massive bag from the big box. Once the foam and box are out of the way, there is a handful of plastic tape holding the various parts together for shipping. It's a good thing there is so much packing material, the delivery appeared to have included a few impact tests from various heights. The box was pretty trashed but the printer escaped without a scratch and everything was in its place. Once the machine had finished starting up for the first time, I installed the ink cartridges and allowed it to download the latest firmware. The process took a few minutes, but was completely painless. Setup itself was a breeze, I decided to configure the WiFi manually and it was immediately available to all my computers. My Chromebook didn't have a driver specifically for this model, but I used another similar one (Epson WF-7620) and it seems to support all of the printer's features. My Windows computer did great after I downloaded the latest driver package from their website. The printer did great with oversize paper, I printed 30 pages of 11 x 17 in color and it was very quiet and printed quickly. my wife was even surprised at how quiet it was! I like the motorized output tray that comes out automatically - this will save me when I forget to pull it out and there is a dedicated button on the control panel to allow the tray to be retracted to save a little desk space. The printer also has an upper input to go along with the two lower trays. The lowest tray has the capability to hold slightly larger than 11 x 17 paper, although it does stick out a bit when loaded. They included a small plastic tray cover to keep dust and other things off of the large paper while the tray sticks out. I haven't tried it yet, but the website says the printer can print on longer paper if rolled up and fed through the top input. This might be a good feature for printing banner-type projects. The dual sided printing and scanning capabilities are very useful, and should be standard features on all but the cheapest printers. The large touch screen is very responsive and easy to read. It makes configuring and checking on status very easy. I was a little surprised that it didn't included any pre-designed forms ready to print from the screen like so many printers have these days. Not a big deal as this is printer does not seem to be aimed at the casual home user. It is definitely more at home in a small office than a computer desk at home. My only concern might be the ink capacity, without the big Eco-tanks of my smaller Epson printer, I may be pumping more money into this in the long term. Right now, the cartridges seem to be a little difficult to find, but that will change as more and more people need them. Epson has three different sizes available for the black and two sizes for the colors. A set of even the smallest capacity cartridges cost more than a cheap printer! If a set of the largest are purchased, the investment may be more than some people are willing to swallow. So far, I am very happy with the printer. It is a monster at spitting out clear pages. It has functioned well with all of my devices and was very easy to set up, as printers should be these days! I would have no problem recommending this to anyone looking for a very capable, large-format color printer that doesn't kill you with up-front expenses. We'll see if it continues impressing me over time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Epson WF-7840

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new printer is working out great for my ongoing craft projects.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All in one print super b paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, everything i suspected. Works fine an rapidly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Garage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works good, the side is ideal for my kind of job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years old and going strong. Zero complaints besides ink, but that’s very printers issue. Wide format printing and flat printijg a great feature and can print from iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for us right out of the box. Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer I've ever owned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer ever, where to start. It consistently loses Wifi connection, for me I did it easier to power off and restart to get it to connect again, but it is a real inconvenience when trying to print from another room. Epson in it's greed has bricked the use of aftermarket ink cartridges, this was due to a firmware update. When i bought the unit non-Epson cartridges worked just fine. Paper handling is such a hassle, more than it has to be. For example if you want to print to tabloid size you can't just tell it to print to tabloid from your computer you also have to change the paper size assigned to the paper tray. In my case I have Legal in the lower tray and occasionally print to Tabloid or 12X18. I have to go to the printer and change the settings of the lower tray to the paper size i want to print. As an architect with a home office I needed a large format printer and scanner for the occasional half size print but compared to the HP I had before this is total garbage. I keep waiting for a firmware or software update that will improve the printer but after several years nothing. I cannot express how much i HATE this printer, so much that i am writing this review. Epson you used to be such a great brand you can do better.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Dadoo, We're sorry for the disappointing experience you've encountered with your WF-7840 printer. Please give our Advanced Epson Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Thank you for your patience. Sincerely, Dylan – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Shop For Another More Reliable Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hit and miss on using this printer. Customer service has decreased a lot.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RichZ, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, I can print large formatting with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    11 x 17 printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very easy to install and set up. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best value for price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Prints 11x17”. Great for artwork!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the machine for a little bit but like it do far. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer and very easy to follow instructions to connect printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Pro WF-7840 Printer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this about a month now and am very pleased with the printer performance and features. I did have some difficulty setting it up for phot printing using the rear tray. It took a short time to figure it out, but with little help from the User's Manual that you have to download from Epson's website. The User's Manual is not very descriptive on common tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home printer with office printer quality. Easy to set up

    I would recommend this to a friend