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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.3 out of 5 stars with 1078 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,078 reviews
  • Rated 1 out of 5 stars

    Worst printer I've ever owned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer ever, where to start. It consistently loses Wifi connection, for me I did it easier to power off and restart to get it to connect again, but it is a real inconvenience when trying to print from another room. Epson in it's greed has bricked the use of aftermarket ink cartridges, this was due to a firmware update. When i bought the unit non-Epson cartridges worked just fine. Paper handling is such a hassle, more than it has to be. For example if you want to print to tabloid size you can't just tell it to print to tabloid from your computer you also have to change the paper size assigned to the paper tray. In my case I have Legal in the lower tray and occasionally print to Tabloid or 12X18. I have to go to the printer and change the settings of the lower tray to the paper size i want to print. As an architect with a home office I needed a large format printer and scanner for the occasional half size print but compared to the HP I had before this is total garbage. I keep waiting for a firmware or software update that will improve the printer but after several years nothing. I cannot express how much i HATE this printer, so much that i am writing this review. Epson you used to be such a great brand you can do better.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Dadoo, We're sorry for the disappointing experience you've encountered with your WF-7840 printer. Please give our Advanced Epson Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Thank you for your patience. Sincerely, Dylan – The Epson Team. Epson

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Views on Printer pictured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! LOVE IT! It does everything I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years old and going strong. Zero complaints besides ink, but that’s very printers issue. Wide format printing and flat printijg a great feature and can print from iPhone

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love this oversized scanner copier printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy. So functional. So inexpensive. It’s not small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Large format printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works as expected...Nothing else need be said!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good heavy duty printer, however if printing double sides, it does slant the paper when pulling back in, so always ends up printing page two with slight tilt. i usually dont do double sided printing, so ok for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal works well so far price was good a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great printer. Good for every use and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good fast and not using a lot of ink very quit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson printer is fabulous. I print on a lot of card stock and this printer handles it all perfectly. I've printed many times and the ink levels are still full. There is a lot to this WF-7840 so I am learning every day. I'm very fussy about printers and this does NOT disappoint. This is my 2nd Epson WF printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very realiable printer. Prints clearly and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job well!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome printer! I love love love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a all purpose business home machine one with yhe capabilities of performing more tham one thing if needed and something up to modern technology standards and this is the one great buy so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is better than all the HP printers I’ve used over the years. The connection to the computer doesn’t drop out randomly and I love that you can set up multiple paper sizes and types in the trays

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst printer I have ever owned in my life.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a piece of junk. It doesn't allow you to email scanned documents. You cannot press the scan button on the printer itself - you need the app. The app itself is not very user friendly and you have to have an elevated knowledge of cloud storage to use it appropriately. The printer's default settings print on both sides of the pages and no matter how many times you try to change it, if it is a word document it will keep printing on both sides. PDF documents seem to be ok. This thing gobbles up ink like its thanksgiving dinner and won't work if just one of the cartridges are empty. Recently I got a "Printing Error - Stopped 'Filter' Failed" message and to fix the issue there is a complete manual. I tried resetting, rebooting, reinstalling, updating, and nothing works. I have only printed about one and a half reams worth of paper so far it is totally bogus. I just got this a few months ago and I am super disappointed. I missed deadlines because of this printer. If you have projects that have time sensitive deadlines then stay away from this. I will never buy Epson again. I want a refund but I think I am out of the warranty period. I understand the need to sometimes call customer service but it is ridonculous to have to call for basic things all printers in 2023, especially "home business" printers, should be able to do easily.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RafaelR, Sorry about your disappointing experience with your WorkForce Pro WF-7840. It includes lifetime support, so if you continue to experience issues, please call the Epson Advanced Support Team at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson wf7840 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent fast shipping Good price will buy again*****

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great printer but the ink!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this printer, however it eats ink like no printer I've ever used! You can't even find replacement "cyan" cartridges sold individually. Probably because everyone is constantly buying them. The printer does work well and I love the 11" x 17" capabilities, but the cost of this ink is going to force me to go back to HP so I can get back on there $10 a month ink package. That was only costing me $120 a year for ink, while I've already spent over $300 in just a few months!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi GoSpeed, we're sorry to hear about the trouble that you've encountered. Your WorkForce Pro WF-7840 comes with a 1-year Limited Warranty and free lifetime technical support. If you would like help optimizing your print settings for more efficient ink consumption, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-7840; Hours: Monday - Friday, 7 am - 4 pm PT. Otherwise, we'll forward your feedback to the appropriate product team for review. Sincerely, Bobby - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great needed for bigger projects ...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer XP 7100 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer and easy to use. It is slow, but prints very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could change somethings.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice printer but the only reason I'm not giving it a 5 star, is due to the cartridge you have to constantly buy ink and I barely use it.

    No, I would not recommend this to a friend