Customer Ratings & Reviews
- Model:
- C11CH67201
- SKU:
- 6426725
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for office. Secretary hated the printer but I center return it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Samsung, we're sorry to hear you were not satisfied with your Epson WorkForce Pro WF-7840 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Tony – The Epson Team.
Superman B Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy that I made this purchase from BB!!! Fast Delivery!!! I set it up in about 30-40 minutes and immediately printed some documents from my Smartphone.
I would recommend this to a friendWork Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Highly recommend! Fast and easy pick up, as well!
I would recommend this to a friendSolid Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty setting up with network at first but has worked great sense!
I would recommend this to a friendDaily Use Great Choice for my Home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and tray variability. Scanning has been difficult to figure out. Default back up tray does not set. When the default tray is empty it chooses the wrong tray to continue.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson WF-7840 is a great All-in-1 Printer, the only glitch is for high volume black ink use the T812XXL Black Ink cartridge is very hard to locate, even Epson Corporate doesn't support it yet.
I would recommend this to a friendGreat value and quality for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this in a home office and have had no issues and love the quality for the money!
I would recommend this to a friendShop For Another More Reliable Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a hit and miss on using this printer. Customer service has decreased a lot.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RichZ, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Amazing Printer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a printer upgrade and this one was used in an office I worked at and works great now in my home office. Strongly recommended as it connects in multiple ways as well as the printer has its own email address that you can print from anywhere (not just your home or office). Great Work!
I would recommend this to a friendEverything we were looking for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has been great. It has been awesome to be able to print larger page sizes. We also use the automatically fed scanner which has been an upgrade from our old printer. This printer has been a great addition to our business in our home office without breaking the bank.
I would recommend this to a friendGood value, good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Love wireless printing & wireless WiFi connection. 11x17 printing works without a hitch, scanner is good & software is easy to use. Only nuisance is the low-quality settings panel...but you expect that with a cheap printer.
I would recommend this to a friend- Cons mentioned:Connectivity
Epson WF7840
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay online, has a line going through the middle of the page
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Paintingfool, we appreciate your feedback on the WF-7840 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
NEW TO EPSON
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE NOT TAKEN OUT OF BOX YET. NEW TO EPSON PRODUCTS. HAD TO BUY THIS MORE EXEPENSIVE MODEL BECAUSE I HAD TO RETURN 2 DEFECTVE HP PRINTERS. SO AM HOPEING I HAVE BETTER LUCK WITH THIS BRAND.
I would recommend this to a friendFormat printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer. The middle drawer can get jammed sometimes. Otherwise it does it’s job
I would recommend this to a friendGood Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was available when it was supposed to be and p/u was easy after a short wait.
I would recommend this to a friendGreat copier for small business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer! I use it for my Geology consulting business. I utilize the enlarge/reduce feature and scanner often, both work great. Love that I have three choices of paper without changing cassettes. Highly recommend!
I would recommend this to a friendGood large format printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for an epson wf-7720. I wish it had taken the same ink as the previous model since I have several in store, but overall it is a good upgrade from precious model
I would recommend this to a friendNOT a wireless printer, but prints well.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints fine. Wireless functionality never worked consistently, after much troubleshooting. I finally had to connect it to the router with an ethernet cord for it to work. I've had it about two years and has worked well otherwise.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Tristanism, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your WorkForce Pro WF-7840 includes free technical support for the life of your product, so if you’d like help with your Wi-Fi settings, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Dylan – The Epson Team.
Replacing Ink Cartridges Quickly!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed - It sucks up ink faster than my former HP printer! I just got it and had to put in another cartridges already. Ink may be slightly cheaper than my former HP, but at least it lasted longer. It seems to curls up the edges of the paper which didn't do so with my former printer. Not a fan in purchasing my first Epson. I should have too advice from the other reviews discussing ink issues.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MissAngie, we appreciate your time in sharing your experience. The ink cartridges included with the Epson WF-7840 printer are designed for initial setup only, and your printer will use most of this ink to charge the ink delivery system. Many factors affect cartridge yield, and you can find the information at www.epson.com/ink-yield-cartridge-info, along with the ink yields on the product’s home page at www.epson.com/For-Work/Printers/Inkjet/WorkForce-Pro-WF-7840-Wireless-Wide-format-All-in-One-Printer/p/C11CH67201. If you’d like to call our Epson Support Team, we’d be happy to help you try to optimize any settings to improve print yield. Please call (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Sam - The Epson Team.
NO ink comes with printer...cartridges are empty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read so many good reviews about this printer so I bought it to give it a try. It says it comes with ink. And the box did contain so called " starter ink cartridges " BUT, THERE IS NO INK IN THEM AT ALL. I could not print even one single test page. Not one. So, even though the price says $299, it really isn't. You will also have to buy ink for it which is about $60 just for you to even try the printer out. If you don't end up liking the printer then, you are out of the $60 from having to buy the ink cartridges just to try the printer. I got the printer home and all set up and couldn't even see the quality of the print because I couldn't get one page to print with the so called starter ink cartridges. It said they were empty right from the beginning. It may very well be a good printer but, I wouldn't know because nothing tells you to buy ink. The description says it comes with ink. So, someone should fix that and set proper expectations for people buying this printer. Very disappointed about that.
No, I would not recommend this to a friend