Customer Ratings & Reviews

A little slow on color but otherwise works as needed

All I expected and more!!!! Ink cartridges a bit on the expensive side though!

Returned printer - wouldn't work with my blue tooth. Needed to buy a cable to link to the computer.

Does the job! But it does go through ink, but there was none in stock at the store when I needed it.

Nice printer. Not user friendly. When you can figure it out it’s good.

Love my new printer. Great for working at home. It has made being from the office easier. Having all the options is wonderful !

Great printer but hard to get correct paper settings.

This printer is excellent with its multifunctions.

Constantly not connected to computer. To much download junk. It’s a printer not a space ship. Face menu another mess. Poorly designed. Not worth its price. Over priced. I would never buy an Epson again.

A very capable device, but also very complicated and hard to set up

Great product.. been replacing old printers that go beyond repair with this item

Hello, it doesn't work as sublimation printer chose eco tank.

Awesome printer, but uses Alot of color to print. Love it though.

I've been using Epson printers for decades. Always good quality. Excellent wifi connection capabilities. Easy to maintain.

Do yourself a favor, read this whole review. NEVER BUY THIS UNIT. Within a couple of months, Epson had to send me a (used) replacement because mine (printer software) locked up irreversibly. Before it locked up, it would constantly drop its connection to the computer. The replacement has been doing the same thing. Epson loves blaming the computer, but typically, the problem would be resolved by restarting the printer, sometimes several times. Restarting the computer never makes a difference. This problem has never gone away. Every time it does an automatic software update, the connection is lost, even when it tells me the update search found nothing to update, Epson support is useless. They can't fix the problem because they won't admit it's their fault. Now, as so often before, I cannot do a simple single page scan because it has, once again, lost its connection. Keep in mind, this is not connected wirelessly. It's connected via USB cable. Every time I want to print or scan, I hold my breath and hope for the best. All too often I end up disappointed. This unit has so much mechanical movement every time it's restarted that I'm convinced the internal parts will wear out prematurely because of so many restarts. They get more motion from restarts than they will ever get from printing or scanning. This is an overcomplicated, underperforming, unreliable, unstable piece of junk. I've never regretted a purchase more than I've regretted this one. Shame on BestBuy for selling this kind of China-made garbage. Worst all-in-one I've ever used. I've been suffering with this thing for abotu 2 years!!! No thanks to Epson. They will get another earful from me when I have the time to deal with their user-unfriendly tech line. They make it very difficult to navigate to an actual human being. I wish I could have rated it with a zero stars.

Fantastic so far although I did end up using the native Apple software because the Epson software was a nightmare.

Does everything my office needs. Very mulit function for all our needs

To say I am disappointed is an understatement. The fact is that I've spent more time fixing and repairing the connection to WiFi with this printer than I have printing anything. The connection drops continually, and the troubleshooting is worthless, it blames the router. In my small office, the router is only 5 feet away. The Epson software doesn't work well, and connection issues are actually worse using the Epson software, but make no mistake it isn't much better using a driver selected by my laptop to install the printer. I bought this to replace an 11 year old HP printer, which is starting to show its age. I'm going back to my old HP, as this Epson printer is worthless as it rarely prints.

I only buy Epsom printers. They have all the features I need or want. Had to wait a long time to get this model.

I had high hopes for this printer - I've used Epson printers before but this will be my last one. The print quality on the ecotank printers wasn't good enough, so I went back to this WorkForce Pro. The print quality is good. The paper handling is TERRIBLE. I can only print maybe 5 envelopes out of tray 1 without the printer jamming. If you plan on using this printer to print envelopes - make sure you have easy access to the back of the machine so you can fix the jams.