Customer Ratings & Reviews
- Model:
- C11CH67201
- SKU:
- 6426725
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Bad paper handling, decent print quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this printer - I've used Epson printers before but this will be my last one. The print quality on the ecotank printers wasn't good enough, so I went back to this WorkForce Pro. The print quality is good. The paper handling is TERRIBLE. I can only print maybe 5 envelopes out of tray 1 without the printer jamming. If you plan on using this printer to print envelopes - make sure you have easy access to the back of the machine so you can fix the jams.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Tom1999, we apologize for your disappointing experience with the WF-7840 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this printer it is a great access to my business
I would recommend this to a friendPleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and clear pictures. I have not had a chance to use other features but I am happy with what I see so far.
I would recommend this to a friendBig format
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! Not as fast as advertised though but fine.
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works and serves my purposes. Thank you. I don't like doing thee reviews.
I would recommend this to a friendEpson Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is average. The scanner is really slow when trying to scan a large contract over 10 pages long. The scanner also paper jams with multiple pages over 25 and have to start all over.
I would recommend this to a friendBrand response from Epson
Posted .Hi Mario, we're sorry to hear about the scanner issues you encountered with your WF-7840. Your WorkForce is backed by a 1-year Limited Warranty and includes free lifetime technical support. Epson provides useful information in the FAQs https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#faq-8796127504460 to address most issues with paper jams and scanner speed. You can also contact our support team at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Kind Regards, Sam - The Epson Team.
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, purchased for the large format printing. Works just as we expected it to.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase it’s very consistent on the printing
I would recommend this to a friendGreat printer for what I need.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen, perfect for school work printing and everyday printing
I would recommend this to a friendits nice but wont update
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not update, I've done it several times and it just wont update wasted too much money on this for it not to do a simple thing as update
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Arlesheia, we're sorry to hear you're having difficulty updating your WF-7840 printer. Epson provides useful information, including FAQs and self-help tools, on the product support web page at www.epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your WorkForce printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
WiFi connection is completely unreliable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To say I am disappointed is an understatement. The fact is that I've spent more time fixing and repairing the connection to WiFi with this printer than I have printing anything. The connection drops continually, and the troubleshooting is worthless, it blames the router. In my small office, the router is only 5 feet away. The Epson software doesn't work well, and connection issues are actually worse using the Epson software, but make no mistake it isn't much better using a driver selected by my laptop to install the printer. I bought this to replace an 11 year old HP printer, which is starting to show its age. I'm going back to my old HP, as this Epson printer is worthless as it rarely prints.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AndrewC, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your WF-7840 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Great Printer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Works perfectly. Pretty fast printing too.
I would recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the extra things this printer can do. Most are so automatic, that I forget about them.
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great results and very dependable. My Workforce is a Work horse!
I would recommend this to a friendD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the good one and works fine but toner is run out fast .
I would recommend this to a friendEpson Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not opened this product yet. Good for the cost. Great reviews. Waiting til after the holidays.
I would recommend this to a friendExcellent home printer/scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable device. It does pretty much everything. The scanning isn't super fast, but acceptable.
I would recommend this to a friendWork at home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with the both the phone and the all in one printer. Really needed for my business.
I would recommend this to a friendEpson printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally found a printer that does all I wanted it to do. I would definitely recommend this product.
I would recommend this to a friendPerfect work printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a work printer and this one was recommended. Amazing customer service!
I would recommend this to a friend