Customer Ratings & Reviews

Did not work out for my application. Returned for credit.

Always having trouble with this copy machine. The paper trays always say there's no paper and they're loaded with paper. We already had to have the Geek Squad come out within the 30 days and had to pay for it. Wish we would have returned this copy machine within the 30 days. Don;t waste your money

Printer arrived timely however with problems the paper feeder in the back broken , literaly impossible to make installation as the ink according to EPSON was no good and needs replacement , this is backing me up in the office.

Noisy and couldn’t get the two sided copy to work properly

Piece of junk! DO NOT buy this make and model! Worst printer ever.

The paper started jamb as soon as I started using this. I had another epson workforce printer before this that did the same thing. I returned them both. I've gone back to HP. Actually the new HP printer is being delivered today

I was wanting an updated printer that does it all, but is easy to use with multiple devices (phones, laptops, computers and Chromebooks) and I think I found it. The Epson - WorkForce® Pro WF-7840 Wireless does everything. It scans, prints and copies to multiple types of paper and can utilizes various sizes for output. This means you can print to larger size sheets if needed or on envelopes or card stock as well. This is great for a family needing to print for school, work and personal necessity. It can be used for crafts and projects and also to scan and send homework or other documents. The set-up was amazingly easy too. I was able to set it up and print from both my iPhone and my laptop quickly and easily. For the phone, I simply scanned the QR code on the printer's display with my phone and it automatically recognized it. Two seconds later I was printing from my email. So easy! With the laptop, I just went to my settings, found the printer and followed a few steps on the printer display. I was then able to print from my laptop. We have two teenage kids who need to print for school. This printer makes it so easy to print from multiple devices. I am not very tech savvy and I was able to do it within minutes. The print quality so far seems great, but I have not tried printing on coated paper or larger sizes yet. The area for scanning is nice and big, so you can scan from larger books or even maps if needed. The one drawback to having a larger scan area is the printer itself is quite large. I had to turn it sideways on our table to utilize both the front loading paper trays and the back loading ones for envelopes etc. Not really and issue for me, but if you have a small area it might be a problem. I have not tried the voice command printing yet, but not sure if that is a feature I would use much anyway. Overall, very happy with the ease in which this printer was set-up and its ability to handle multiple devices and projects.

Broken 1 week in, Epson customer service is awful. Do not buy.

can’t copy or scan because it “cannot detect original size”, can’t print because it will not allow me to change the paper setting from 3.5x5” to 8x11.5”. Can’t do anything with it. Junk. No support from Epson

Broke within the first year. What a waste of money. NO help on line either. Just tells you to bring it in to someone that works on them. Very disappointed in this. NOt worth the three hundred bucks at all. DON'T BUY IT

I had only used this printer 1 time before the Cayan would not print. It won’t use remanufactured cartridges and it is difficult to fix on your own. I am mad that I purchased it. Went back to using my WF-630

Total Crap three months old and broke already have to give my credit card to epson to return it. Then it will take five days. My company will be down for five days!!!!!

After firmware update, printer does not recognize black cartridge that was working fine pre-update. High-capacity cartridges last only 10 printed pages.

This printer has small ink cartridges and you have to refill them all the time. You can't print much before you are having to refill again. It is really annoying!!!!!

I’ve had a little over a year. Basic printing and it stops working! Giving Epson error code “000043” Epson won’t replace.

Epson adds a great wide format printer to it’s Work Force line of inkjet printers. Yes, it’s the size of a small refrigerator but it delivers great performance and fast (up to 25 pages per minute), crisp prints. It does everything that you want of an all in one printer and especially welcome is the wide format scan and print functions. Not only does it support 11” x 17” scanning and printing but even up to 13” x 19” and in duplex (printing and scanning both sides of the paper) as a great paper saver. It also will serve as a FAX machine however I don’t have a land line so I have been unable to test this function. The printer is capable of both USB and wireless printing and the setup wizard makes connecting to your computer and/or network extremely easy. I do Computer Aided Drafting (CAD) and most of my drawings are actually 24” x 36” however printing to 11’ x 17” works out to about 1/4 the size and I can have a quick hard copy that is legible and easy to work not requiring a large work surface to lay out for review. This Work Force printer fits the bill nicely. Cons… - Lack of Cables - Unfortunately the printer did not come with a USB or phone cable so those will have to be purchased separately. If you aren’t using the FAX function you don’t need the phone cable and if you are setting it up as a network printer you won’t need the USB cable but just be aware that those cables aren’t included. The only cable included is the power cable. - The Epson software - I wish the Epson software had a cohesive dashboard where you can launch one app and everything is right there. Unfortunately if you want to print pictures that’s one app, there is another app for enhancing pictures and yet another app for scanning, oh and another app for the FAX utility. You would think they could make something with a common landing page. - Lacking tank technology – I really wish the WF series had Epson’s ink tank technology. Easy to determine ink levels without software or going into settings and a large number of prints before having to refill. - One of my pet peeves – okay printer manufacturers, stop making us use your brand of over-priced ink and don’t give us “starter” cartridges with the printer. Cost of ink is inflated from printer manufacturers and there are plenty of generic cartridge companies that sell quality ink. What I love – - Extra large wide format printing. - Duplex scanning and printing - Nice touch screen display - Wireless or USB connectivity - Price… seriously for under $300 it’s a steal of a deal - And my most favorite feature is simple but welcome feature makes it worth it, if you have the catch tray retracted (I do as a space saver) it will automatically extend before printing so I’m not picking up my prints from the floor, unlike Brand H that this one replaces for me. This is huge!!! If you are looking for a great value on wide format all-in-one printer you can’t go wrong with this one.

I was convinced to purchase and was told ink was included and there was no ink

I printed on item and then the printer tossed an "ink jet nozzle" error and i still have not been able to clear it.

After setting up the printer I noticed the maintenance box was full. I don’t think that’s suppose to happen

Not what it supposed to be .. horrible .. i returned it not soon after i bought it ..