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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1059 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer's very good print quality and ease of use. Many are pleased with its overall performance and appreciate the convenience of having two paper trays. However, some customers have noted the printer's surprising size and weight, and a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,059 reviews
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great working and fast printer. it's quite large so be sure to have enough space , I had it on top of my mini fridge and it worked great. I loved the vibrant colors of the ink and how nicely it worked. I connected the printer to my phone and had no lag while printing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this printer almost everyday since I bought it back in 2022. It has worked great and been quite reliable. It goes through ink a little faster than the others I have had but it's still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A powerful WFH tool!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This epson all in one printer is a beast! My unit did not come with a paper manual so I went in blind. I was able to add this printer onto my network with ease. I was able to add the Wi-Fi direct option as well. The latter is a bit the long way to print but nice to have a work around. The only thing that was not clear was the scan to my email function. With my older unit, different make, I was able to link up my all in one to my personal email on the actual unit. However, to do this with the Epson, I needed to use the Epson app as a hub to connect in this case. This way I was asked to make an account to do this procedure. I do not like this because of yet another account to remember a login and password for. The using of Google to print certain things is neat but I do not see myself using it. The dual paper trays are always welcome! Compared to a small tray that normally holds 50 sheets of plain paper. The speed of printing and connecting are super quick. Also the sleep mode is a little off putting. There's a light ring that strobes rather than just sit idle. I do wish there was a way to turn that strobing off. Other than that this is a great machine for a power user. I have to see how long the ink lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good quality all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy to set up. Print quality is very good. I needed a printer that could print 11x17 and our old printer’s quality was getting bad so I got this one on sale. should have bought it sooner.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    WF7840

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer; easy set-up - but very big, ie, takes a lot of space and is very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Features - Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is a bit flimsy, everything works properly, but I am concerned about length of service. I am glad that I purchased an extended warranty from BestBuy. The printing quality is good the speed is acceptable. It does duplex scanning which was important for me. BestBuy had a great discount with free shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    workhorse of a printer and easy to use - really like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unnecessarily complicated and unreliable feeding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions were sometimes not very clear so far as making the connections with the computer and the wording of the various choices in the 'menu-trees' of the on-screen 'Settings' function. It was often difficult to find the path to get to a specific setting, especially if I had to make particular changes in order to get a different look for the output. Often the automatic choices proved to be the opposite of what was desired, even though what was listed sounded like what I wanted. For example, when I selected 'Portrait' orientation, the output would actually be printed in a 'Landscape' format. Also when choosing 'Auto Select' for my 'Paper Source' the printer would automatically select the 'Paper Tray' located in the rear of the printer, even though I had set 'Cassette 2' as my default 'Paper Source.' Since this rear 'Paper Tray' is manually fed, and not my choice of sources, it would not have any paper in it, therefore the printer considered this an 'Error' and would stop until the 'Error' was cleared. To make matters worse, paper would repeatedly fail to feed, especially from 'Cassette 2.' The paper is standard Office Depot copy paper [purchased in case-lot quantity--10 reams] and I've never had feeding problems in previous printers. I tried to scan studies that I had done in college [about 10 pages at a time] yet the 'Automatic Document Feeder' would jam after just a few pages. It took more time to clear the jams than it would have taken to scan each page individually. The process to get the printer to do a scan was also unnecessarily long and complicated. In spite of these difficulties and problems, I generally like the product. I like the resolution of both the scanning and printing functions. It's just overly complicated in order to run any particular project.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A Real Workhorse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my printer in my classroom and really like the speed and quality of the prints. The one drawback is the "sample" ink. Epson should really bite the cost of the ink for those purchasing new printers and include full size ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Awesome printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer! The big scanner comes in handy plus the extra tray to hold my 11x17 paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a work horse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Epson 7730, which worked for almost 10 years so hopefully this one serves me as well as the last

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer died and I needed a new one in a crunch so I decided to try this one. I'm glad I did because I'm finding out that it was a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic Purchase!! Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer for our office! It's so versatile in managing projects, is quick and efficient. My original was almost 7 years old and starting to crash, we replaced the same one and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Machine to Get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machines puppy does everything and even prints 11x17 or a whopping 13x19 size. As a graphic artist this is the machine to get. B

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    not a fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior printer was an HP. Horrible from day one, so I went for a differnt brand. This is too big for workspace. The site didn't give measurements.Also, way too technological for me. If it weren't on sale, I would not have bought it. Won't re-purchase this brand.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi AnnL, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your WF-7840 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer arrived on time and was easy to setup. Price was impossible to beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Red1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great and was easy to set up. Got it on sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Give it a 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great but keeps saying load paper when there is already plenty in the tray

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My opinion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a lot of time printing much, but it’s done fine job so far. I don’t anticipate any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mike jump

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, can do everything from your phone or pc or tablet it’s perfect

    I would recommend this to a friend