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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer's very good print quality and ease of use. Many are pleased with its overall performance and appreciate the convenience of having two paper trays. However, some customers have noted the printer's surprising size and weight, and a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,068 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Wish it was even better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer looks like a good one but has come with some issues. The top gave us trouble at first when we had to open it to put in the ink cartridges. We finally were able to get it to unlock. Then when we had to put in more ink cartridges, it has been giving us fits and does not always want to line up to open for us to put in the replacements. We are also having trouble setting up the fax and may have to call a professional for that. Not as easy as it sounds in the booklet or online. It prints nicely and we have been glad with the copying, printing 11X17 paper and envelopes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    LOOK NO FURTHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the best! I had a Brother printer before and was very slow to print and would not print plans clearly. This printer is extremely fast when making multiple copies, a breeze to setup and you are able to read even the smallest print on 11×17. Makes your work day a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great 11x17 home office printer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an engineer and mainly use this for printing and QCing 11x17 telco designs. The quality of the print is great as well as the scanning. My only gripe is that it can be a little on the slower side when it comes to printing and scanning. For myself it’s not a big deal because I use it in my home office alone. If you wanted to use this in a main office with several people needing it, I think it would be better to get something faster.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 4 out of 5 stars

    The Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done with clean and crisp copies. Wifi set up was easy and I really like the automated tray that extends to catch copies. The option to use legal and letter size paper is great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Lots of bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy printer- has many different functions. My favorite is being able to print files or photos right from my phone which is very convenient. Also great for printing my architecture plans that are wide format

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a great price. Typically buy Brother but this is just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best functionality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality - this is the ONLY printer that prints B size and does double sided color copy and scan! We searched for another when our first one failed just a couple months short of the two year warranty. So, we stayed with the same model. Seems like there have been some improvements. Unfortunately, doesn't have an ink tank, but then no one else does with the same functionality offered by this model. Came with improved/more friendly software for cataloging the scanned images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This printer does even more than I imagined

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a pinter to replace an older model Epson. Since I was happy with the brand, I went online and using the price point of the previous model I found this one. When I got to Best Buy to pick it up I was startled when I saw the size of the box. I said there must be a mistake, but was told this was the one that I paid for. When I got home and plugged it in, I was amazed at all the additional functionality that was available. It does so much more than my previous desktop printer; three paper sources, multiple sizes, fax, scan, and does it all much faster. The wifi setup only took seconds and the new program installed almost as fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great out of the box. Print quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best efficient and clear printer in the market today

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome easy to set up easy to use. It’s definitely a workhorse. It’s super fast and reliable. We love iy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson quality printer and set-up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality printer with easy-to-use instructions. This quality printer is clear and flawless. I am impressed with Epson's technical support team. They were easy to reach and knowledgeable when it comes to the actual set-up of the printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridge yield is really 30-40 pages

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a WF-7840 last year and print very infrequently. In January, the printer said that it was out of black ink and that it would not print – even in color – until the black was replaced. I purchased a replacement Epson T812, Black Ink Cartridge (T812120-S) from Epson on Jan 10, 2023, In April, the printer said it was out of color ink and would not print – even in black and white – until the color was replaced. I purchased the Epson T812, Color Standard-Capacity Ink Cartridges, C/M/Y 3-Pack (T812520-S) again, direct from Epson. Today it has told me that it is out of black ink again. This time I looked on the Usage Status page on the printer and the total lifetime pages printed are: Total Number of Pages : 123 Total Number of B&W Pages : 89 Total Number of Color Pages : 34 This means that a black ink cartridge has a capacity of 44 ½ pages and a color cartridge around 30 pages. I have no expectation that Epson has any interest whatsoever addressing this, so I'm sharing this in hopes that this may help others avoid Epson products until or unless they change their business practices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Pretty good, but not like my last machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this new multi-function machine was easy with Best Buy, and it actually came two days earlier than promised. the Epson - WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer seems to be constructed well for the price, and I like having two paper trays. I was disappointed, however, that it lacks single-pass scanning, thought many online reviews said it has it. 2-sided scanning is accomplished in the ADF which flips it and then turns it back over before ejecting. It takes longer, and there is a higher chance of jamming and skewed pages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson WF-7840

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and have been using this printer for a feed years now. Sometimes it may skip a page when scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer and easy to connect. Scans are great and interfaces with Apple Air print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Petty good better than HP monstrosities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it set up pretty easily even the WiFi set up. Prints quickly, once in a while it does the quirky “register to print” stuff talked about in epson discussion board’s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer! It was so easy to connect to my iMac and my Windows computer. It prints really well and i love the fact that it can print on both sides. I definitely recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer for processing official documents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-sided copy/scan capability along with the 2-sided printing works well when processing official documentation. The printer is quick, so time is saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this printer online, by the time i drove to the store it was ready for pickup! The pri ter was a little weird to setup but that's on Epson. Very satisfied!

    I would recommend this to a friend