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Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,102 reviews
  • Rated 4 out of 5 stars

    Pretty good, but not like my last machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this new multi-function machine was easy with Best Buy, and it actually came two days earlier than promised. the Epson - WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer seems to be constructed well for the price, and I like having two paper trays. I was disappointed, however, that it lacks single-pass scanning, thought many online reviews said it has it. 2-sided scanning is accomplished in the ADF which flips it and then turns it back over before ejecting. It takes longer, and there is a higher chance of jamming and skewed pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson quality printer and set-up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality printer with easy-to-use instructions. This quality printer is clear and flawless. I am impressed with Epson's technical support team. They were easy to reach and knowledgeable when it comes to the actual set-up of the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great out of the box. Print quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best functionality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality - this is the ONLY printer that prints B size and does double sided color copy and scan! We searched for another when our first one failed just a couple months short of the two year warranty. So, we stayed with the same model. Seems like there have been some improvements. Unfortunately, doesn't have an ink tank, but then no one else does with the same functionality offered by this model. Came with improved/more friendly software for cataloging the scanned images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is an Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Epson for Printers. Like others I have owned this one does not disappoint. It has two paper feed drawers so I can run two different sizes of paper without having to swap it out. The qualities is good and the speech is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bulk fast printing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to print faster in bulk vs my existing printer. It does that well, but I only gave 4 stars for the scanning quality when it is B&W and grayscale. If there is a way to make it better, it is not easy to find.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridge yield is really 30-40 pages

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a WF-7840 last year and print very infrequently. In January, the printer said that it was out of black ink and that it would not print – even in color – until the black was replaced. I purchased a replacement Epson T812, Black Ink Cartridge (T812120-S) from Epson on Jan 10, 2023, In April, the printer said it was out of color ink and would not print – even in black and white – until the color was replaced. I purchased the Epson T812, Color Standard-Capacity Ink Cartridges, C/M/Y 3-Pack (T812520-S) again, direct from Epson. Today it has told me that it is out of black ink again. This time I looked on the Usage Status page on the printer and the total lifetime pages printed are: Total Number of Pages : 123 Total Number of B&W Pages : 89 Total Number of Color Pages : 34 This means that a black ink cartridge has a capacity of 44 ½ pages and a color cartridge around 30 pages. I have no expectation that Epson has any interest whatsoever addressing this, so I'm sharing this in hopes that this may help others avoid Epson products until or unless they change their business practices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer! It was so easy to connect to my iMac and my Windows computer. It prints really well and i love the fact that it can print on both sides. I definitely recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for home office or small business. Hplds lots of paper and very versitle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work force

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needing wide-format printing and comprehensive all-in-one functionality. Its strengths lie in its large paper capacity, versatile connectivity, and duplex capabilities. However, potential buyers should be aware of the higher ink costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and versatile printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality and fast performance. Wide-format capability is very useful, and setup is simple. Reliable for both home and office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome All-In-One Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went thru different all-in-one printers - buying and returning - before finding this one; it does it all! Double-side printing and scanning, double paper tray, documents feeder, big display, you just name it. And all that for a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Quality and Value! Does everything! I absolutely Love my printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. This was a steal!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skip it. Beautiful prints, frustrating machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a love-mostly-hate relationship with this machine. The scanner is terrific and quite smart. It prints beautifully - really rich, gorgeous graphics. That is, WHEN you can get it to print. I consistently have connectivity issues, despite it being connected directly to the modem - and having excellent signal. Unless you're printing a single page, you better buckle up and stick around because you are going to be babysitting this dumb thing the entire time. The paper feed sensor is faulty, so often says it's out of paper, despite there being plenty in place. About every 5th page you print, it will say it has a jam (it does not). And if you're printing anything glossy (photo paper, labels, etc), you can only load one page at a time because it will take all the sheets and feed them through and destroy your paper in the process. It never remembers your settings, even after you program them in. Oh and the ink! I have had a lot of printers in my day, but I have never seen a printer consume ink like this does. And the ink prices have almost doubled since I bought it two years ago. Avoid this printer - it will only lead to your hemorrhaging money in ink and banging your head into a wall in utter frustration.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Melissa H, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-7840 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Nothing better in this price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer that does a ton for the price. You’d be hard pressed to find better in this price range. However, keep in mind that you’ll need a pretty deep space for this to fully extend outward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To be continued, Epson - WorkForce Pro WF-7840

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to use for small office. Previously owned the Epson - WorkForce Pro WF-4720 Wireless All-In-One, but decided to go with this one because of the wide format, newer version and my previous printer had numerous problems with the feeder when would scan documents, ( I replaced it twice , same problem). So far so good, love the auto eject tray when It prints. ink is less costly, simple to use and set up. One thing i need to keep an eye on is that is has told me I'm out of paper when there is. or id of given it 5 stars. I will update review at a later time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy printer- has many different functions. My favorite is being able to print files or photos right from my phone which is very convenient. Also great for printing my architecture plans that are wide format

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly; easy to print 11 x 17

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use; user friendly; wireless function: I have a MacBook Pro lap top - the printer instantly worked with this Mac; print speed seems very good; color quality is very good; easy to print on 11 X 17 paper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent scanning, high quality print, multi-sheet bypass tray, dual cassettes, and long-lasting ink are some of the features that make me very happy with this purchase. The touch screen controls are quite workable without too much guessing. I was quite surprised that the initial cartridges in the box were capacious enough to charge the printer and print several full-page photos and 130 Christmas letters double-sided full of text and a couple of graphics. I would be glad to find less expensive ink refills, but overall this printer is very satisfying.

    I would recommend this to a friend