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Customer Ratings & Reviews

$229.99
Save $150
Comp. Value: $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,085 reviews
  • Rated 3 out of 5 stars

    Sum-ting-won

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried TWO WF-7840s, the first one I returned after 2 1/2 unsuccessful hours with the Geek Squad to print from my Alienware computer. The second teturned after printing six, different 8 1/2x11 photos, each with ink blemishes along both sides.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear GeorgeM, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-7840 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer at an excellent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great business and personal printer. Great text as well as photos. It holds a load of paper and has 3 feeders, 2 draws and a rear feed. The best part is the great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer EVER!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Firmware updates are simple. Ink cost is a little high, but quality printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    BETTER THAN HP!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left HP printer for this brand Epson and let me say i really regret not dong it sooner! I was enrolled on the HP instant ink for my business and for my house and let me say i was really not saving like I thought i was going to, when i started to do numbers it was not as much saving. With Epson HUGE difference! Epson does not offer anything like HP does but they dont need to since their ink does last longer the HP and when you print it really looks better that HP prints! Give this printer a chance you wont go wrong at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    i like the printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got the paper loading figured out. It works great! I like the bright color pages that print and the black ink works great too. Easy of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Great for Large Format without breaking bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a large format printer for business that wouldn't break the bank and this is just the right thing. Fast printing and no problems in the first month with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality! Prints on a larger scale good for school projects

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great purchase indeed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It allows me to print some wide format obituary designs. Now I dont use it to print obituary orders but I do have a need to print out some of my projects to have samples on hand to promote my business and the images come out lovely

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Restaurant owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring jobs home and i have had no issues with printing, copying, faxing or scanning I love it works well for home and office use. Set-up was a bit of a task but technical support fixed that right up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EPSON WF-7840 - Love it, but get Extended Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer and am currently on my second one, as the original Epson WF-7840 decided to completely stop printing one month before my purchased 4-year extended warranty expired. Fortunately, the printer is still on the market and I was able to get a replacement. Don't know what I would have done with all of my 11 by 17 paper and printer ink. Highly recommend the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Ink Drinker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a little larger than some of the other Epson printers I have had, but it looks very nice and is super easy to use and set up. If I could give negative stars, I would. My issue is the ink. I purchased a new machine from Best Buy in December 2020 and since then Epson has already sent me another printer because the printer keeps drinking the ink. According to Epson the printer should print about 1000 pages in black but I have only been getting 350 pages. Epson only says that they can send me a new printer and not an upgrade. I am more than willing to pay for an upgrade but they won’t approve it. Don’t buy this machine unless you have deep pockets for the ink. I have purchases Epson ink 7 times since December. At 75.00 each purchase I could have just bought a new printer. Best Buy told me to call Epson so I could bring it back to them for a refund. I purchased the geek squad plan only to find out you have to pay for them to come out. That part really sucks since I am 45 min away.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Debra, we're sorry to hear about your experience and thank you for taking the time to write this review on the Epson WF-7840. Your feedback is important to us, and we'll forward this information to the relevant department to help improve our future products. Your WorkForce printer includes free lifetime tech support, and we can help optimize your print settings for more efficient ink consumption. For further assistance, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Regards, Kevin - The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer ever. It’s an all in one and I love it. The colors are perfect. It can print on paper as large as 11x17 and it is hard to find a printer that does that. Easy to set up and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 3 out of 5 stars

    Good printer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, happy with the ability to print 11 by 17. Quiet when printing. Easy to connect to wifi. 1 gripe about the rear paper tray. It grabs the paper and pulls 1 side of the paper but no the other whoch causes it to jam. The 2 other trays work great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A Quality Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the print quality and functionality of this printer. I print my digital artwork on this and am happy with the results. Getting it set up and functional with my network was s bit of an issue but finally got help from an Epson CSR who was able to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions were very well explained no need to call for assistance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Workforce Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and super easy to set up. Prints all sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    Very good printer for home or small office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second paper tray is nice, as you don't have to refill as often. Also, like having actual buttons for the fax, not having to use a touch screen. The print quality is very good as well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best efficient and clear printer in the market today

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Pleased with my Epson WF-7840 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Workforce Pro WF-7840 Wireless Wide Format Printer was an ease to set up, I have not experienced any issues and am pleased with this printer. The print quality and the ink life fits my needs

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray

    Rated 5 out of 5 stars

    WF-7840 offered a surprise feature...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a WF-7620 prior to this purchase. Prior printer lasted 7 years before it gave up. More than happy with the original so only logical to replace it with the newest version. This new model has a slightly narrower cabinet and is not as heavy as the prior WF-7620 printer. Impressive feature of the WF-7840 is an automatic paper tray receiver. If the paper tray was not extended on the prior printer, the printed pages would fall to the floor. This printer has a motorized receiver tray. Once the print is sent, the tray will deploy before printing the first page so no more picking up my prints off the floor. I did not expect such a feature on a printer at this price point.

    I would recommend this to a friend