Customer Ratings & Reviews
- Model:
- T2353111
- SKU:
- 10406661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Vacuum and map
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good vacuum but the map is leaves strikes and it is not cleaning floors.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 994-3056
Great Addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great addition to my cleaning routine. Very easy setup and mop/vacuuming transition is seamless.
I would recommend this to a friendNice but not for high pile carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but my carpet was a high pile and it was getting strucked there many times.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 994-3056
Just average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Eufy e25 for about one week now and overall, it’s just an average performer. The roller mop is actually pretty good for light maintenance, but it struggles with anything beyond surface-level cleaning. It doesn’t handle tougher stains well, and it consistently fails to reach under my kitchen cabinets, leaving a noticeable strip of dust behind every time. This is likely because of its bulkier design compared to the competitors. As for the vacuuming, it’s… fine. Not great, not terrible—just okay. It picks up lighter debris without issue, but don’t expect deep cleaning or strong suction on carpets or heavier dirt. It’s not a bad robot vacuum, but for the price, I was hoping for a bit more consistency and better coverage. If you need something mainly for light upkeep, it might work, but it’s not the most thorough option out there.
No, I would not recommend this to a friendGreat Robovac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great robovac. I upgraded from an older one (Robot 360) after a Black Friday sale. I was shocked at how much CLEANER my floors looked after this vacuum did just a 20 minute vac / wash. Gets all the little gunk/hair out of the carpet, and I love how it is self-cleaning.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 994-3056
The Real Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Eufy C20, and we thought it was pretty good compared to robots that some friends had. Even so, the mopping was extremely weak, and it would occasionally get stuck in places it shouldn't have gone. The E25 doesn't have any of those problems. The mopping is exemplary. The C20 is a toy compared to this thing. Highly recommend!
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 994-3056
Eufy 25
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent system, vacuums really well. Mopping is mediocre. Reason for 3 stars is because of the docking, it goes into a fault while trying to dock because it goes in crooked. Contacted eufy and tried troubleshooting but still nothing has changed
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Best value roller mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is the best value with almost all flagship features. The corner clean and obstacle avoidance is great one thing it struggles is identifying obstacle which can hit the lidar.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 994-3056
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, seems to be good, can't wait to see how it continues .
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 994-3056
Eufy E25
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it on the highest setting for vacuuming and mopping and it had missed a lot of areas.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
