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Q: If you purchase a protection plan on the Eufy 25 omni vacuum and mop combo what does it cover?
A: The protection plan for the Eufy E25 Omni Robot Vacuum and Mop Combo is not explicitly mentioned in the knowledge base provided. However, general protection plans or warranties offered for products typically include coverage for manufacturing defects and related issues, within the provided warranty period. The E25 Omni comes with a 12-month warranty for the product and a separate 30-day warranty for all accessories. This usually ensures high-quality performance and peace of mind. The accessory warranty covers manufacturing defects but excludes misuse, abuse, accidental damage, or unauthorized repairs. Replacements are possible if issues arise within the warranty period. For complete coverage details specific to a protection plan offered for the E25 Omni, please make sure to review the specific terms and conditions associated with the plan.

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With the Shark Stratos 2-in-1 Robot Vacuum & Mop, users can experience up to 30 days of hands-free cleaning with 25+ hands-free features and a base that cleans, empties, and refills itself automatically as well as washes and dries the mop after every mission. Beyond powerful suction and Sonic Mopping, this Robot is equipped with precision mapping, a self-cleaning brushroll, Autolift Technology, HEPA Filtration, Edge Detect, & more. It delivers a deep clean that is perfect for all floor types, busy homes, and pets.

Designed for Pet Families—The eufy Robot Vacuum E28. Say goodbye to fur, dander, and pet messes. The eufy E28 is built for homes with pets, delivering powerful 20,000Pa suction and anti-tangle DuoSpiral brushes that lift hair from every surface. The HydroJet one-pass mopping system cleans without streaks, while the detachable spot cleaner handles muddy pawprints and spills on the spot. Maintenance? Not your job. The smart base auto-empties, washes, dries, and refills—so you never touch the mess. CornerRover reaches edges where pet hair hides, and AI-powered navigation avoids bowls, toys, and tails. Control everything from your phone for a truly hands-free clean. Let E28 handle the mess, so you can enjoy more snuggles—not scrubbing.

eufy Robot Vacuum Omni C20, Robot Vacuum and Mop Combo, Self Emptying, Auto Mop Washing and Auto Drying for Hands-Free Cleaning, 7000 Pa Powerful Suction, All-in-One Station
| Pros for eufy - E25 Omni Robot Vacuum and Mop Combo,HydroJet System, 20,000Pa Turbo Suction, Zero-Tangle Design - Black | |||
|---|---|---|---|
| There were no pros for this product— | There were no pros for this product— | Cleaning Performance, Suction Power, Mapping, Navigation, Battery Life | There were no pros for this product— |
| Cons for eufy - E25 Omni Robot Vacuum and Mop Combo,HydroJet System, 20,000Pa Turbo Suction, Zero-Tangle Design - Black | |||
| There were no cons for this product— | There were no cons for this product— | Noise Level, Size | There were no cons for this product— |
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
It is good vacuum but the map is leaves strikes and it is not cleaning floors.
Posted by Bash
Such a great addition to my cleaning routine. Very easy setup and mop/vacuuming transition is seamless.
Posted by Uhleesha
I’ve been using the Eufy e25 for about one week now and overall, it’s just an average performer. The roller mop is actually pretty good for light maintenance, but it struggles with anything beyond surface-level cleaning. It doesn’t handle tougher stains well, and it consistently fails to reach under my kitchen cabinets, leaving a noticeable strip of dust behind every time. This is likely because of its bulkier design compared to the competitors. As for the vacuuming, it’s… fine. Not great, not terrible—just okay. It picks up lighter debris without issue, but don’t expect deep cleaning or strong suction on carpets or heavier dirt. It’s not a bad robot vacuum, but for the price, I was hoping for a bit more consistency and better coverage. If you need something mainly for light upkeep, it might work, but it’s not the most thorough option out there.
Posted by WenjieG