Customer Ratings & Reviews

The Eufy smart lock is a must have you want be disappointed

I really like this system and love Eufy products. The only reason I’m giving this 4 stars is because the one thing I wish this product had is the extra camera on the bottom to view packages. I have the other dual camera doorbell system and that one can notify me about packages. This one does not have that feature, but it has all the other awesome features.

I have enjoyed the easy anf fast access into my home with the palm reader. Plus the automatic door lock when i enter or leave my home.

Easy installation and the palm scanner works every time

Good with latest technology and fine palm scanner.

Premium quality Love the design Little bit pricey But worth the investment

Eufy FamiLock S3 Max is a 3-in-1 smart lock that features a video doorbell and palm scanner. This smart lock unlocks by scanning your palm veins. Eufy claims this technology works for anyone irrespective of their age or physical condition unlike a fingerprint scanner. The setup was easy, and the included quick start guide helps you with step-by-step instructions. The palm reader was easy to register too, and much better than the fingerprint capture. If you already have an Eufy lock, then the deadbolt works with this module. The package includes the interior and exterior smart lock module, assembly hardware, charging cable and the setup guide. The doorbell camera on the front of the module is a 2K HD camera that captures the entire picture with full angle viewing and clarity. The interior of the smart lock module has a 4-inch 1080p video screen that acts as a peephole with clear live footage. You can also use the Eufy app for live video intercom feature. This app also lets you customize additional settings like access codes, video captures, alerts, tracking areas, etc. The best part is there are no monthly fees to use any of these features. The smart lock is operated by the included 15,000 mAH rechargeable battery. A full charge of the battery is rated to last up to 5 months with full functionality. It takes 6 to 8 hours for the battery to be fully charged, and it needs to be taken out from the lock for recharging. But Eufy has included 4 AAA batteries as a backup, so the lock works even when you are charging the battery or during power outages. They provide up to a month of essential functionality. The only downside is the camera functions and palm scanner are disabled to save the AAA battery. In case of emergency, there is a physical key and USB C power interface on the front of the module behind the doorbell button. The video recordings are stored locally on the 16 GB included storage. I wish it was expandable. You can access these recordings via the Eufy app. If you are invested in the Eufy ecosystem, this smart lock is also compatible with HomeBase 3. This will also increase the local storage for the video recordings. The S3 Max seamlessly integrates with Apple Home, Google Home, Alexa, and SmartThings via Matter compatibility. Other features include auto locking when the door is closed, Wi-Fi 6 connectivity, all weather IP65 rating, ANSI/BHMA Grade 1 certification, EMP resistance. One thing to keep in mind, if you have a storm door for your entrance, this might not be the right smart lock for you as the storm door will probably block the camera. Overall, this is the latest all-in-one smart lock from Eufy that is solid and provides all the smart features without any subscription.

I am happy with my door lock, and it works well. The camera feature is really good, and I can set up a lot of codes

Great product no more keys programming was easy and the entire family was entered

Couldn’t put it on the door, had to buy an extra part.

I've gone through a lot of smart locks and this one is a winner. Only thing missing is AppleKey. With my doorbell off to one side this lock with a camera and doorbell work perfect for my needs with the camera point right down the approach to my front door.

Great product so far, easy to setup, love the features and the palm recognition is really nice and accurate, I tried different people just to see if it actually works and it does.

great product couldn’t ask for more. my family loves it they so use friendly

Very responsive the only bad thing for now it deleted our prints

Love it, is the best brand to buy security items for your house

Its an good pruduct definatly feels new on development. but palm reader works good one thing is it doesn't work with home assistant yet so that is annoying eufy needs to get it up and running

This product is perfect for AirBnB. I can monitor who comes in and out, change passcode and best of all is the palm reading to gain access.

I really wanted to love this lock—it’s convenient and works well overall. Unfortunately, it has one major drawback. Once installed, the interior door knob was so easy to turn that my dog, who had never opened a door before, was able to open it and run outside few times. I ended up having to return it for this reason.

[Employee of bestbuy] It's a cool product with a cool concept that does work but it takes to long. Needs updates to be ready for deployment

palm reader doesnt work very well when you push the buttons it leaves marks