Customer Ratings & Reviews
- Model:
- T8414J21
- |
- SKU:
- 6476326
Customer reviews
Rating 4.4 out of 5 stars with 516 reviews
(516 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Indoor Wired 2K PTZ Security Camera with AI Detection's camera quality and ease of use. Many appreciate the night vision, pan and tilt, and reasonable price. Some customers have experienced issues with motion detection and connectivity. Additionally, a few have noted a clicking noise in low light conditions.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
HitorMiss
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I initially set it up, it connected ok but definitely used a lot of energy. But when I took it to the office, I ran into all sorts of connectivity issues that never resolved.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thanks for contacting Eufy Customer Service. We are sorry to hear about the issue with the IndoorCam.
In this case, could you please enable HotSpot on your phone and make the camera connect to your hotspot to see if it works? Steps: eufySecurity app>Device(s) Tab>Associated camera> ""..."" icon > ""Gear"" icon > General > Wi-Fi Connection > Change Wi-Fi.
If your camera can connect with the Hotspot, the issue should be related to your wifi. To locate the issue, may I know whether other devices connected to the wifi can work normally? If yes, please try the following steps to see if the issue will be resolved quickly.
-Make sure your wifi is 2.4 Hz wifi
-Confirm if your wifi is encrypted by WPA-PSK or WPA2-PSK
-Stand nearby the camera and see if your phone is able to connect to the wifi properly
-If possible, move the router closer to the camera and let us know the distance between the camera and router
-Some houses have two network devices. For example, one is the ISP-provided Internet gateway/modem and the other is a router purchased separately. During setup, make sure your smartphone and camera are connected to the same wireless router, and the Wi-Fi is not isolated from the LAN.
-Your phone should not be connected to the Guest Wi-Fi network. The LAN port is not dedicated for a set>top->box.
-Turn off the firewall to see whether the camera can connect to WiFi. If so, please check your firewall setting to see if there are any special restrictions for the device. You can check the firewall setting on your router's official website.Please make sure these ports are allowed:
TCP:80, 443
UDP:0-65535
If the issue persists, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. We look forward to hearing from you!
Rated 5 out of 5 stars
For home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install great resolution too cheaper than a ring or google system
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality easy to use and love that it has batteries
I would recommend this to a friendRated 5 out of 5 stars
Great camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras for use around the house. Buy a separate SD card and pay no fees. Great little camera.
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I would definitely buy again. Love it!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Good camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little camera. Great for keeping an eye on my pets
I would recommend this to a friendRated 4 out of 5 stars
Windowsill camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sit this camera on my windowsill to view my patio.
I would recommend this to a friendRated 5 out of 5 stars
Life Saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little camera. Allows me to see my child without being in the same room
I would recommend this to a friendRated 5 out of 5 stars
Great eufy product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great camera, works well with my existing eufy setup
I would recommend this to a friendRated 5 out of 5 stars
Pet friendly.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to monitor you're pet when not home.
I would recommend this to a friendRated 5 out of 5 stars
Easy Peezy Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small form factor makes it not obvious. Easy peezy setup if you have app and other Eufy cameras.
I would recommend this to a friendRated 4 out of 5 stars
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very small enough to anchor nicely in a safe wall corner.
I would recommend this to a friendRated 5 out of 5 stars
Exellent small security cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear 2k resolution and app to keep an eye on pets and home while away .
I would recommend this to a friendRated 5 out of 5 stars
Quick purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little camera, bought as a quick item to be able to watch our house while away
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Eufy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this only for 6 months and it is already broken could not connect to the internet.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
It Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it in the garage. It works fine and helps me make sure the garage is secure.
I would recommend this to a friendRated 5 out of 5 stars
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Pans really well and can use it to monitor the whole floor
I would recommend this to a friendRated 1 out of 5 stars
Does not work with other eufy products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably, I bought this camera looking to complete my home surveillance package. I already have the homebase and two outdoor cameras, so it was a no-brainer to buy this, but I quickly found out that does not work with other use the products, and it is separate from the other system completely there is no way to integrate them so that they work together with the outdoor cameras. Instant return
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not fully satisfied with this item.
You know, design a product like a journey, we always upgrade our product per client's voice and preference. We never stop making progress so as to keep up with our clients' expectations and trust.
If you have any concerns, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something simple, exceeded my expectations!
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works as described, I would get another one if needed, no issues
I would recommend this to a friend








