Customer Ratings & Reviews
- Model:
- T8414J21
- SKU:
- 6476326
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's quality, ease of use, night vision, and pan and tilt functionality. The price point, straightforward setup, AI detection, storage options, and privacy mode also receive positive feedback. However, some customers have reported issues with inconsistent motion detection and connectivity. Additionally, a few users have noted a clicking noise in low-light conditions.
This summary was generated by AI based on customer reviews.
Eufy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this product to work with my phone, so I got frustrated and returned it.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, not good. Both cameras could not hold their postions, when I would save the camera view I wanted. They would slowly move down or if someone would walk by. I have their outdoor camera & like them very much.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the price! Super easy to install and great picture quality.
I would recommend this to a friend - Pros mentioned:Camera quality
Very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful crystal clear video, works perfect as advertised.
I would recommend this to a friend Good Luck Getting This to Work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with my own money and am NOT an incentivized reviewer, like a bunch of people writing reviews on here. After downloading an app on your phone, you have to scan the QR code on the back of the camera with your phone to set it up. Only it refuses to accept the QR code, saying "Incorrect QR code." (There's only one QR code on this camera.) You can also input it manually... except the camera's SN is letters and numbers and you only get a numeric keypad to enter the SN. So that doesn't work either. Really, really stupid.
No, I would not recommend this to a friendThis Device Requires a Certain Network
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy security devices require a 2.4 GHz Wi-Fi network with a WPA/WPA2 protocol to install. They cannot connect to a 5 GHz network.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Ease of use
Camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Súper helpful. Easy to use and set up. No complaints
I would recommend this to a friend Buy a memory card for this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this product I was told in the store that I didn’t need a memory card to store recorded videos……..turns out you do. So I returned it. If you want to store all of your recordings to play then back, buy the memory card.
I would recommend this to a friendGoos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera just had a hard time connecting it to the internet
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- As the Wi-Fi list is sync up from the camera device, and not from your phone, the signal of Wi-Fi in your home might be too weak or unstable for the device to connect.
- Unstable Wi-Fi signal affects the connection between the camera and your home router. It is recommended for you to strengthen the Wi-Fi signal to the camera to ensure it operates properly.
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Do Not Buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are horrible. They dont record half the time and they sent notificatio s when there isnt any movement.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Not recomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor set up and user instructions. The necessary information for remote monitoring was not included or readily available.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Camera quality, Ease of use, Night vision
Indoor mini cam with solid features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy has one of the best subscription free security devices and this IndoorCam Mini is the latest from them. The build quality is great and the cam itself is compact and has sleek design. It is very easy to setup. You would need to download the Eufy security app to setup as well as monitor and view the video recordings. The video quality is clear with 2K resolution and the night vision works well too. Since this is a wired camera, you might want to consider the placement as you need to plug in to the wall outlet. The camera comes with micro-USB cable, hardware required for mounting. You can use a microSD card for continous video recording. If you have NAS setup, this camera does support RTSP feature. The camera can pan 360 degrees as well as pan up and down. It activates the recording if it picks up any noise. You can also setup home privacy mode which will automatically stop recording and rotate the camera to a preferred angle. One thing I wish this camera came with was the animal detection feature. Overall, if you are looking to add an indoor camera to your home security system, this is an awesome camera with great features.
I would recommend this to a friend Connection Trouble
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device was unable to connect to my 2.4 GHz Wi-Fi network. Despite standing directly next to my router and the camera indicating it was connected, I could not communicate with it using the Eufy App (I was also connected to my 2.4 GHz network on my phone). Overall, I would not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Camera quality, Night vision, Pan and tilt
Great standalone indoor security camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The eufy - IndoorCam Mini is a great standalone indoor security camera that offers direct recording to a micro SD card which means no ongoing subscription is needed. This is one of the best aspects of this particular camera if you’re like me and simply looking for something that you can use to monitor an area of your home but don’t need a full security system. The pan and tilt functionality and control via the app is surprisingly smooth and I also really like how the camera can automatically pivot towards noises it detects in addition to its motion detection. These really are great features for a camera of this size at its current price point. In addition, you get 2K resolution for motion detection recording (1080p for continuous recording which is still good), decent night vision recording, and a very convenient privacy mode which allows you to have the camera face a direction of your choosing and turn off when enabled. All of these features make the eufy – IndoorCam Mini a great standalone indoor security camera and I highly recommend it!
I would recommend this to a friend Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First camera didn't work, second one doesn't seem to do what it says it should do. I now have to make a third trip to the store to express my concern.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Great little camera for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera a few weeks ago. Its amazing for the price. The resolution is great and the motion dectection works well. I would definitely recommend this product!
I would recommend this to a friendCan't get it to work n
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked in the beginning but it stopped working after about a week and a half two weeks. The reason they gave is because it can't hook to a 5 GHz modem. It can only connect to a 2.5 GHz modem. I wish they would have told me that before I purchased it. I guess I'm going to have to return it
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
No regular or fats charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt charge my samsungs s21,maybe with other phones it will
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Worked for a day!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera worked perfectly for literally a day. I just came home and it didn’t recognize i was home and the alarm went off. I go into the app to cancel the alarm and it tells me I’m offline. Never worked again after that. Will be returning, what a waste of time!
No, I would not recommend this to a friendno homekit!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not homekit compatible! i searched homekit camera on best buys website this one popped up first soi ordered it. i have read eufy cameras are one of the supported brands for homekit video, but this one is not! i dont understand why this popped up first when i search on best buy.
No, I would not recommend this to a friend