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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 516 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the Indoor Wired 2K PTZ Security Camera with AI Detection's camera quality and ease of use. Many appreciate the night vision, pan and tilt, and reasonable price. Some customers have experienced issues with motion detection and connectivity. Additionally, a few have noted a clicking noise in low light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 516 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful crystal clear video, works perfect as advertised.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Luck Getting This to Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my own money and am NOT an incentivized reviewer, like a bunch of people writing reviews on here. After downloading an app on your phone, you have to scan the QR code on the back of the camera with your phone to set it up. Only it refuses to accept the QR code, saying "Incorrect QR code." (There's only one QR code on this camera.) You can also input it manually... except the camera's SN is letters and numbers and you only get a numeric keypad to enter the SN. So that doesn't work either. Really, really stupid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper helpful. Easy to use and set up. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy a memory card for this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this product I was told in the store that I didn’t need a memory card to store recorded videos……..turns out you do. So I returned it. If you want to store all of your recordings to play then back, buy the memory card.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recomended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor set up and user instructions. The necessary information for remote monitoring was not included or readily available.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 3 out of 5 stars

    Goos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera just had a hard time connecting it to the internet

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please try the following steps to see if the issue persists:
      - As the Wi-Fi list is sync up from the camera device, and not from your phone, the signal of Wi-Fi in your home might be too weak or unstable for the device to connect.
      - Unstable Wi-Fi signal affects the connection between the camera and your home router. It is recommended for you to strengthen the Wi-Fi signal to the camera to ensure it operates properly.

      If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 1 out of 5 stars

    Connection Trouble

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was unable to connect to my 2.4 GHz Wi-Fi network. Despite standing directly next to my router and the camera indicating it was connected, I could not communicate with it using the Eufy App (I was also connected to my 2.4 GHz network on my phone). Overall, I would not recommend this product to anyone.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    No regular or fats charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt charge my samsungs s21,maybe with other phones it will

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Camera quality, Ease of use, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Indoor mini cam with solid features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy has one of the best subscription free security devices and this IndoorCam Mini is the latest from them. The build quality is great and the cam itself is compact and has sleek design. It is very easy to setup. You would need to download the Eufy security app to setup as well as monitor and view the video recordings. The video quality is clear with 2K resolution and the night vision works well too. Since this is a wired camera, you might want to consider the placement as you need to plug in to the wall outlet. The camera comes with micro-USB cable, hardware required for mounting. You can use a microSD card for continous video recording. If you have NAS setup, this camera does support RTSP feature. The camera can pan 360 degrees as well as pan up and down. It activates the recording if it picks up any noise. You can also setup home privacy mode which will automatically stop recording and rotate the camera to a preferred angle. One thing I wish this camera came with was the animal detection feature. Overall, if you are looking to add an indoor camera to your home security system, this is an awesome camera with great features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision, Pan and tilt
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great standalone indoor security camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy - IndoorCam Mini is a great standalone indoor security camera that offers direct recording to a micro SD card which means no ongoing subscription is needed. This is one of the best aspects of this particular camera if you’re like me and simply looking for something that you can use to monitor an area of your home but don’t need a full security system. The pan and tilt functionality and control via the app is surprisingly smooth and I also really like how the camera can automatically pivot towards noises it detects in addition to its motion detection. These really are great features for a camera of this size at its current price point. In addition, you get 2K resolution for motion detection recording (1080p for continuous recording which is still good), decent night vision recording, and a very convenient privacy mode which allows you to have the camera face a direction of your choosing and turn off when enabled. All of these features make the eufy – IndoorCam Mini a great standalone indoor security camera and I highly recommend it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First camera didn't work, second one doesn't seem to do what it says it should do. I now have to make a third trip to the store to express my concern.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 4 out of 5 stars

    Great little camera for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera a few weeks ago. Its amazing for the price. The resolution is great and the motion dectection works well. I would definitely recommend this product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get it to work n

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked in the beginning but it stopped working after about a week and a half two weeks. The reason they gave is because it can't hook to a 5 GHz modem. It can only connect to a 2.5 GHz modem. I wish they would have told me that before I purchased it. I guess I'm going to have to return it

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month of use. Other cams from Eufy have lasted years after my initial purchase. I'm very disappointed in this newer product.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Worked for a day!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera worked perfectly for literally a day. I just came home and it didn’t recognize i was home and the alarm went off. I go into the app to cancel the alarm and it tells me I’m offline. Never worked again after that. Will be returning, what a waste of time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no homekit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not homekit compatible! i searched homekit camera on best buys website this one popped up first soi ordered it. i have read eufy cameras are one of the supported brands for homekit video, but this one is not! i dont understand why this popped up first when i search on best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mostly just use this when we are away from the house. Works well and the sensors are really good. Still looking into the security piece with Ankor though.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine for a while then it just went offline.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please try the following steps to see if the issue persists:

      -Please make sure that the camera is powered by its original power adapter, please try plugging it into a different outlet;
      -Enable your phone’s hotspot so that your camera connects to the phone’s hotspot.
      If the camera can connect to your hotspot but is unable to connect to your wifi, the issue might be related to your router/wifi settings. Please try the following steps.
      -Confirm if your wifi is encrypted by WPA-PSK or WPA2-PSK
      -Reset the router
      -If possible, move the router closer to the camera. In theory, the camera can be 10-12m(2 walls), 15-20m(1 wall) from the WI-Fi. The menu to check Wi-Fi signal is ""Device--Setting--Wi-Fi Connection"", if it shows “Great”, the signal will be OK.
      -Download important videos in the app and delete the camera from the app, then try to re-add it.
      -Try to reset the camera by pressing the SYNC button for 10 seconds (please download important videos in the app first) to see if the problem is solved."

      If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Pros mentioned:
    Camera quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great indoor mini PTZ camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression: My first impression of the Eufy Floodlight Cam 2 Pro is that it is a solid, well-built, indoor security camera. The packaging is good, and it comes with the camera, mount, Quick Start Guide, USB power cable with power adapter, positioning card, and all physical and electrical mounting hardware. Installation: The IndoorCam Mini can be mounted on the wall, ceiling, or sitting on a shelf. For the test, I sat mine on the Media center facing us. You have a 360° pan, so you need to take this into consideration when placing the camera. The camera uses a USB cable and power adapter to power the camera. I also have small battery-powered cameras around the house. They provide flexibility in being able to move them around but charging times for their batteries range from 3 hours per camera to 8 hours. With the USB power setup, the camera is never down waiting for a battery to charge. Camera setup with the Eufy app is extremely easy. You make sure the camera is on the same network as the app, open the app, click on the Add Device button, and follow the directions. You need a QR Reader app, because the app will create a QR code and scanning the code with the camera sets up the entire thing. It is one of the easiest camera setups I have done. App: The app is very clean, very responsive, and contains large buttons for control making it easy to control the camera and not make mistakes. The camera is very quick to respond. I already have a Eufy Floodlight Cam Pro on the app, and the app handles both cameras beautifully. On the main page, both cameras are listed and selecting a camera makes it live. The app provides access to the camera for a live feed, a menu for recorded events, and all the settings to control all aspects of this camera. You can completely control and use this camera with or without a monitoring plan, and all options are available in the app. Performance: The video quality is very good in both good light and low light. If the light gets too low, the night vision automatically kicks in as long as it is configured to do so. The night vision is very clean and clear. The audio is also very good as long as the app isn’t in the same vicinity as the camera. Using the app, you can set up motion detection, activity zones for motion detection, motion tracking, what you want to detect, night vision, sound detection, notifications, and the ability to save recorded video to the local MicroSD card, cloud storage, or a NAS drive. I set up storage to my local NAS drive and it was very easy and works wonderfully. There is a slight delay when panning and tilting, but it is very small. Compared to other cameras I have used; it was quicker than most. Pan and tilt are controlled by a round button on the app. Zooming is done using your fingers on the video screen and is instantaneous. Conclusion: I really like the Eufy IndoorCam Mini. It is a small, easy to operate camera with great performance and outstanding video and audio quality. The app is clean, easy to use, and provides complete control and configuration of the camera. Setup is the easiest I have encountered for wireless cameras, and the ability to save recorded video and audio to a NAS drive is a very nice feature. I highly recommend this camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality. It Quit Working Suddenly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this indoor cam was not good. The device stopped working all of a sudden. I was surprised. It was new and after a few short weeks it just quit working without any explanation. Therefore, I cannot recommend this product, in good faith.

    No, I would not recommend this to a friend