Customer Ratings & Reviews
- Model:
- T8414J21
- SKU:
- 6476326
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Indoor Wired 2K PTZ Security Camera with AI Detection's camera quality and ease of use. Many appreciate the night vision, pan and tilt, and reasonable price. Some customers have experienced issues with motion detection and connectivity. Additionally, a few have noted a clicking noise in low light conditions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Amazing camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing easy to use camera that spray for every day home use
I would recommend this to a friend - Pros mentioned:Camera quality
Good valued
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect 2K video I loved it forever will buy more .
I would recommend this to a friend - Pros mentioned:Camera quality
Best video quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera especially without an subscription I strongly recommend
I would recommend this to a friend - Pros mentioned:Camera quality
Good for price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and sound quality is better than Wyze v3. Fireware is up to date, but doesnt have pet detection. Always identify my two medium size dogs and persons. Limited tilt up and down
I would recommend this to a friend Second purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome security camera! It’s my second one! I would buy a third one… but that newer dual cam looking great! Eufy is an awesome brand!
I would recommend this to a friendGOOD ADDITION FOR THE HOME
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE EUFY CAM MINI 2K HD WI-FI CAM IT IS EXELENT FOR THE COST
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value. Added Security for home. I had Eufy door bell for a year. Wanted a indoor Camera in case of false alarm.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know. Email: support@eufylife.com
Phone number: +1 (800) 988 7973
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got from my local best buy. Works perfectly fine.
I would recommend this to a friendNot for use at a hotel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great at my house. However, it could not connect to the wifi at the hotel because it wasn't get close to the router. This was the whole reason I bought this camera.
No, I would not recommend this to a friendDiscreet security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like all tech stuff it can do. Love the tracking and 360° rotation feature
I would recommend this to a friend- Cons mentioned:Connectivity
Nope!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work! I called the help line 8 times! They were nice, and they tried, but it still didn't connect.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
In this case, could you please enable HotSpot on your phone and make the camera connect to your hotspot to see if it works? Steps:side menu>my devices>wifi connection>change wifi
If your camera can connect with the Hotspot, the issue should be related to your wifi. To locate the issue, may I know whether other devices connected to the wifi can work normally? If yes, please try the following steps to see if the issue will be resolved quickly.
-Make sure your wifi is 2.4 Hz wifi
-Confirm if your wifi is encrypted by WPA-PSK or WPA2-PSK
-Stand nearby the camera and see if your phone is able to connect to the wifi properly
-If possible, move the router closer to the camera and let us know the distance between the camera and router
-Some houses have two network devices. For example, one is the ISP-provided Internet gateway/modem and the other is a router purchased separately. During setup, make sure your smartphone and camera are connected to the same wireless router, and the Wi-Fi is not isolated from the LAN.
-Your phone should not be connected to the Guest Wi-Fi network. The LAN port is not dedicated for a set>top->box.
-Turn off the firewall to see whether the camera can connect to WiFi. If so, please check your firewall setting to see if there are any special restrictions for the device. You can check the firewall setting on your router's official website.Please make sure these ports are allowed：
TCP：80, 443
UDP：0-65535
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
False advertisment. No local storage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I bought this camera was because the description says, “local storage included”. This is 100% a lie and there is no local storage. You have to purchase your own micro sd card for the local storage. No where on the page says “micro sd card required”.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Our link showed
Storage Type: Memory card
Additional Accessories Included:1*USB Cable, 1*USB Adapter, 1*Mouting Bracket, 1*Screw Pack, 1*Quick Start Guide
It means you need to buy one memory card, we will revise the Bestbuy link and remind buyers to buy a micro sd card.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
Mini's
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! Perfect for my shop! Great resolution!
I would recommend this to a friendHacked Don’t But
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My camera got hacked into and was moving by itself, I was not sure at first until I stated screen recording and it became very overwhelming.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
May I know more details about the problem with your camera? You are more than welcome to let us know the specific performance if it doesn't work well, we will try our best to help you out.
Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rainy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera never worked right out of the box. Could not scan the code, no matter what we did.
No, I would not recommend this to a friendCamera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera I bought it doesn’t recorder. Pure junk
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,