Customer Ratings & Reviews
- Model:
- T88511D1
- |
- SKU:
- 6414447
Customer reviews
Rating 4.5 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the eufyCam 2 Pro's excellent video quality, even at night, and its straightforward installation and user-friendly interface. The wireless functionality is also a plus for many users. While some users mention battery life as a potential concern, the lack of monthly subscription fees is a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Eufy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and great image quality. Easy setup. Works with iOS and Android.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Long battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well easy to use we had it installed and set up long battery life
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
No monthly fees..
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No monthly fees, good videos.. altho the video stops set 20 seconds even if motion is still occurring..
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say I didn’t know who eufy was until I started doing research on cameras. I looked at reviews and decided to purchase them. I put these up inside my apartment and instantly noticed they were worth it. set up from downloading the app to connecting the cameras were super easy. The clarity of the night vision is amazing. The notification setting is on point and accurate. I would recommend
I would recommend this to a friend - Pros mentioned:Camera quality, Installation
Rated 5 out of 5 stars
Good camera system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras and easy to install and use. Picture is high quality.
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:Subscription
Rated 5 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up. Better then the ring no yearly charge. Custom service is great
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Good exterior cameras
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras seem decent quality and I like that you do not have to utilize a server and can store the video locally if desired. The size masonry drill bit needed is sort of odd, and it would've been nice if a more standard size was utilized.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Very user friendly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Good quality cameras. Battery life could be better.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Ease of use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After extensive research i decided to go with eufy and i don't regret it. Set up was painless. Connected the base, opened up the app and put the camera close to it the app quickly discovered it and synced it. After that installing them was a breeze and it even has a guide for mounting. No issues so far and i even purchased an extra camera.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to use and set up. Would recommend to others
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 3 out of 5 stars
Dead camera after only seven months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: Great picture clarity and night vision is great too. CONS: One camera died after only seven months, no longer charges. We bought the eufyCam 2 Pro 2-Camera system and it's been just ok. We end up having to charge both camera's every couple of months probably because we have it set to the max sensitivity - one is pointed at our driveway and one is at our backdoor/yard. The claim of one charge a year has not been played out for us. Unfortunately, the backyard camera will no longer charge after only seven months. It was installed under an overhang so it was protected from the elements. Don't know that we'll replace the dead camera and will consider other security options.
No, I would not recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Good, not great.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad set of home security. The cameras are great quality, my issue is more with the connectivity. Working through Alexa can have quite a bit of lag between asking to see the cameras and actually seeing them. Also the charge time could be a lot better.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Love the Eufy Cameras.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install. Of course I didn't do it. I had my son who does all things electronic do it. Works well, however, because of the size of the property, I will ask my son to install a very more cameras.
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Rated 5 out of 5 stars
good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cameras work perfect. they work really good at night
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Non Equivalent Surroundings!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution Night/Day is close to immaculate! 2way is ok. Live in an apartment so the other camera echoes. Would prefer constant recording and notifications per close range but the system is more than efficient! Haven’t had any “slashed tires” since installation. Hope security is taking care of nosey landlord and satelite perpetrators, other than that my rating would definitely be a 5⭐️
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Strong Recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the connectivity distance from the Home Station is pretty good. Brought it for my parents and they are super happy with the security cameras and how user-friendly it is.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Easy to use, great picture, schedule setup is easy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, gives notifications in real time followed by video. Video looks really clear and sound is decent. There is a time delay to talk to who you see in the video but that's fine. No subscription makes this really great, also the option to put in a schedule and setup alarms. The mounts are well designed for the cameras too.
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great battery life and high resolution picture. Great value for the price
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 2 out of 5 stars
Terrible Quality Assurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this two-camera kit as well as two additional add-on cameras of the same model. Nearly every single camera has been defective and returned for different reasons, and one of the replacements turned out to be defective as well. The problems with the cameras were: one would not charge past 93%, even after being on the charger for and entire day. Another kept trying to install a firmware update for three days, but kept failing. Another had faulty weather sealing and filled up with water after a moderate rain. The replacement for that one had the same problem, water got inside and caused the lens to fog up inside. The problem with both appears to be that the rubber square piece that covers the entire back of the camera is lifted slightly at the bottom edge. It's past the return period at BB, and eufy says it will take a month for them to send me a replacement, because it's a new product and they don't have any in stock. Another problem I've discovered is that although the base is advertised to support up to 16 cameras, it actually only works with 4. You can technically pair up to 16 cameras, but if you pair any more than 4 or 5 it gets unreliable, so some people have purchased another kit to get an extra base station. Otherwise, it frequently loses connection to cameras, fails to record events, etc.. The video quality is superb and when they work they're great, but the hardware QA problems have been disappointing. Read the eufy security community for all the problems before buying. This is not the first review I've submitted on this camera here, but they were never posted. I guess BB doesn't want honest reviews if they're negative. I'll try giving two stars instead of one this time.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. So sorry that you are having problems with our cameras. We'd love to get you what you need!
The water proof rating of the camera is IP67. It means the item can be protected from immersion in water with a depth of up to 1 meter (or 3.3 feet) for up to 30 mins. If the camera is exposed to heavy rain for a long time, it might affect the camera. We apologize for the inconvenience.
In regard to the firmware, please delete this camera and readd it to try it again.
As for the base, it can support 16 cameras at most. It is related to the network environment and the distance between the cameras and the homebase.
Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
great indoor cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and the app is really user-friendly too, I use this in my business so the battery won't last a year but they are easy and quick to charge too. Can´t complain
I would recommend this to a friend





