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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1097 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the eufyCam 2 Pro's excellent video quality, even at night, and its straightforward installation and user-friendly interface. The wireless functionality is also a plus for many users. While some users mention battery life as a potential concern, the lack of monthly subscription fees is a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,097 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear view for identifying a person , great audio also voice clear both sides when you speak and someone talks to the camera, also great sensor alarm by the distance great product to have it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect. Picture quality is good. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to setup and use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system so far. Got the 2k camras up and also bought the 2k doorbell and 2 pan tilt zoom 2k camras. Everything is easy to install and get working on the app. Replaced my ring doorbell and wyze cams. Love the fact it records to the base and you have the option for cloud storage. The image quality on all 4 are amazing. You wont be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gravitated toward this brand because it integrates with HomeKit, which I use. The integration as well as the core product works super well. I have this monitoring my vacation home indoors and out. The installation was simple and it has never failed to respond when I view one the camera from 3 hours away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up instructions were simple. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Eufy doorbell camera and outdoor cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new doorbell camera and our cameras on our home from Eufy. Wasn't hard putting up the cameras, but the doorbell took alittle longer because we had to purchase a new transformer that had more power to make it work. It works great!!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and move to different locations. Very happy with my purchase. After using these we also bought the eufy motion flood light with 360 degree camera. Also very happy with second purchase. They work well together.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sandy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture quality and the ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent camera.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, battery is awesome, quality and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    3 weeks review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and clear view. sometime motion was miss when human only mode.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's are so cool. I like getting alerts to my cellphone. Also having the ability to communicate with anyone standing in front of the camera's. I suggest anyone looking for good security camera's around they're property to give these a look.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Cameras are good, orddering was an issue....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a bibg mess up when thi was ordered, all I wanted was the 2 2 Pro cameras, what was delivered was 2 packages of that with 2 Home Base units, which I do not need. Best Buy refunded 1 of the packages, but I was stuck with the4 unneeded HB2. Plus for whatever reason, Best Buy could not get the solar panels for the Eufy cameras, which I ordered online for about a 60% savings. These cameras work with my Home Base 3 great,unlike the cameras with the built in solar panels. Image quality is good. I just wish this whole thing wasn't such a hassle is all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Long battery life. Love receiving notification on phone & being able to talk to visitors on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost Effective System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera security system with local storage that is non-reliant on cloud/subscription services. It does fairly well at picking up motion. Depending on your needs you may want to consider a 4k camera. At a distance further than 20 feet, it begins to be difficult to make out features such as lettering on cars (license plates) or faces. If you already know the individual its easy to pick out but if you need something for photo proof then a 4k camera may be in line. However as a simple deterrent, and a system to alert you this does the job perfect. It isn't unusual for individuals to wear a hoodie/mask in the middle of the night and whether you have a 2k or 4k camera this would not make a difference in this case. Other cons would be that the videos sometimes cut short at about 7 seconds or less despite the object of interest being still in the frame. My understanding is that the object has stopped moving (IE: standing in front of the mailbox) and thus the video cuts out. There may be some settings to further adjust this. Cheap, effective, and does the job of alerting you when there are things happening. If you need 4k picture perfect video evidence then maybe consider a higher tier of video cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyclones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our eufyCam 2 Pro cams. We have added more to the system. We have 8 cams all together. We live in Wisconsin so buy the solar panels too. You will not have to climb on a ladder in the winter to charge them, the solar panel does all the work. We have had ours for over a year now and I finally decided to write a review. I don’t like to review things until I have had the product for awhile. You need to be a little tech savvy to set them up but they work great once you get everything set up. They do have some problems sometimes but it’s always easy to fix. You do NOT need a subscription for cameras. Your home base is where your data is kept not on a server somewhere. We bought an Arlo before we bought these and we returned it because you had to pay a monthly fee and your data was kept on their server. I wanted to keep my data to myself and not give someone else access to it. So buy the eufy and keep things private and save money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great picture quality and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and installation wasn't too challenging. Provides a nice picture, day or night. I like the customization abilities for settings, notifications, etc. Will be curious to see how the battery life holds up. Especially like that it integrates well with Apple Homekit. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our home. Set up was very easy and works great. If you looking for a great security system and no service fees this is it. I had to call Eufy for a question and customer service was great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Not so good battery, stalls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera and had installed. Installation tech was great. Now for the camera. It's glitchy. Sometimes the home base needs refreshing. Which is weird because the home base is close to the cameras. Full bar for wireless constantly so not sure why. The camera can zoom if recorded or live. Which is great but sometimes it stalls. Now for the battery: not great. Charged it last week, was 100%. A week later it's at 80%. It captures everything at night, cars, people, animals, etc. Daytime, not so much. Sometimes it does and sometimes it doesn't. I have already set the automation for when and set the movement detection. Don't know...still on the fence. Can't return it so have to deal with it. Since we do have occasional power outage here and there, didn't want to get wired. It's good but 365 day battery life if you live out in the rural area not suburbs. It's a pain to charge this every other month.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Eufy camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product this is 3rd set I got for different locations and battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Accurate reading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for subscription every month. Works very well. Notifies your phone accurately. Clear view as well.

    I would recommend this to a friend