Customer Ratings & Reviews
- Model:
- T88511D1
- |
- SKU:
- 6414447
Customer reviews
Rating 4.5 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the eufyCam 2 Pro's excellent video quality, even at night, and its straightforward installation and user-friendly interface. The wireless functionality is also a plus for many users. While some users mention battery life as a potential concern, the lack of monthly subscription fees is a significant advantage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera setup. Great built quality, crisp and clear recordings. I'm on the same charge for about 2 months now in a heavy traffic area and still have 78 percent battery left. Motion detection and the phone app also work flawlessly.
I would recommend this to a friend- Pros mentioned:Camera quality, Installation
Rated 4 out of 5 stars
Great security system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system overall. Video is delayed by about 5-10 seconds. May be internet speed. Not sure but overall great security system with super easy installation.
This review is from eufy Security - eufyCam 2 Pro 3-Camera Indoor/Outdoor Wireless 2K 16GB Home Security System - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Security System
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy's Security system is more than suffice. I was looking for an option that did not have monthly subscription. The camera's 2k resolution catches plates at a distance. If you are hesistant on this brand, dont be! I highly recommend their products
I would recommend this to a friendRated 5 out of 5 stars
Security Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security camera! We are able to view any movement in the zones that we choose and with clear vision. I’m really satisfied with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great camera system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan of Eufy. Their products are solid and work as expected. I like not having a subscription - all the stored video is local too, not uploaded to the cloud and held hostage by some subscription service. Two thumbs up!
I would recommend this to a friendRated 5 out of 5 stars
Fits my self monitor needs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with this option because it doesn't lock features behind a subscription plan and supports local storage so that a cloud isn't needed. You can still see live feed. It has some built in storage with the hub, but supports rtsp to record to a NAS.
I would recommend this to a friend- Pros mentioned:Battery life, Night vision
Rated 5 out of 5 stars
Excellent camera, great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras have surperb battery life, great night vision and resolution. Also has an excellent range.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, I was in need of some cameras and came across them. I’m pleased as far as now
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome product. Really keeping me safe and alert about anything going around my house.
I would recommend this to a friendRated 5 out of 5 stars
EufyCam 2 Pro, 2k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased so far. After researching many security camera's, the EufyCam 2 Pro, 2k has lived up to my expectations. Actually looking to add additional cameras now that we've owned for the past month. The few complaints of delayed responses have not occurred for us.
I would recommend this to a friendRated 4 out of 5 stars
Eufy cam 2 pro 2k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought the Eufy cam 2 pro 2k security camera system at Best Buy, have had excellent results out of the system definitely goes off when there’s any motion or movement. you can take and put borders in it to zoom in on particular place if you’d like. As for myself I love the system.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research into what kind of security system I was going to buy. This one kept coming up for apple products and so far has worked amazingly with my apple products and I love how customizable the options on my phone and tablet are.
I would recommend this to a friendRated 4 out of 5 stars
EUFY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my previous order. I'm thankful for the awesome tech to make me aware of the difference. Sales didn't provide any knowledge that would have helped me . I changed out as tech was installing.
I would recommend this to a friendRated 5 out of 5 stars
Camera review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera system. The components work, for me so far, flawlessly. I like the option of being able to turn off and turn on the cameras, as needed. The 2K resolution is excellent. It also has a wide field of virw which is also an A+. Thanks very much
I would recommend this to a friendRated 2 out of 5 stars
Functions as advertised except battery life.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally satisfied with functionality and features except for HomeKit integration and HomeKit secure video. When HomeKit is enabled battery life, while expected to be reduced, is significantly less then expected. In my experience I’ll be fortunate to get 2 to 3 months from a full charge. Even though I set to optimal battery life in eufy app it keeps changing to optimal surveillance. This is directly caused by HomeKit being enable. With HomeKit off optimal battery life is retained. I contacted eufy regarding substantially lower battery life performance. A ticket was created. Now eufy tech support has me jumping through all these hoops. They have asked me to leave HomeKit integration disabled for two weeks for for testing battery performance. While not as significant battery life of one of my two cameras continues to be worse than expected. They both have very similar motion and recording statistics. Eufy has asked me to swap camera positions assuming to determine if battery life is being negatively impacted by location. I’m complying with their requests but I am increasingly anticipating being informed your camera batteries are performing as expected. It is frustrating in that technical support is my email only. Phone support is strictly for triage and ticket generation. While eufy clearly states that HomeKit will reduce battery life I did not anticipate having to charge batteries every 2 to 3 months. Given that it takes 6 hours or more to charge one camera and the base has only one USB port for charging a camera I am regretting my purchase. Since these cameras do not have removable batteries a camera is useless while it is being charged. I have attempted to charge by connecting supplied to numerous USB power adapters from different manufacturers and wattages. None charge the battery as quickly as they do when connected to their home base. Eufy needs to redesign this product to have replaceable batteries that can be swapped out with a charged battery or solar charging or both.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
May I know if the battery life lasts longer after you swapped camera positions? In most common scenarios, a fully charged eufyCam 2 pro camera can last for one year. eufyCam 2 pro's battery test was done in the following conditions:
- Temperature: 68°F (20°C)
- 10 motion detections per day
- Recorded for 30 seconds each time motion was detected
- Standby power consumption was included during usage time
- No homekit integration
Since battery life varies, depending on the number of times motion is detected, recording time duration, and environmental temperatures, and if homekit is integrated, the battery will drain faster.
If the issue persists, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. You reaching out helps us know what our customers are looking for, which in turn allows us to improve our products and services, so thank you again for writing. We promise to keep improving and hope to hear from you soon.
Rated 4 out of 5 stars
Happy with the product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giod overall buy. Love there's no monthly subscription. Only issue is occasional slow feed for pive camera but i think it's more about my underperforming internet than the product
I would recommend this to a friendRated 5 out of 5 stars
works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the system for a little over a month now. Works as expected. Only minor complain is that the videos stutters a little (even when downloaded). Got the solar panels to charge the cameras.
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best value system on the market with 0 subscription fees. what else can be said? the biggest flaw is the audio quality. really not great but for the price I quickly got over that. can read license plates from across the street.
I would recommend this to a friend- Cons mentioned:Motion detection
Rated 3 out of 5 stars
Spotty motion detection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motion detection is hit and miss. I have two setup on opposite ends of the front of the home and they both don't pick up the motion.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 3 out of 5 stars
No desktop computer support !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system works if you don't want to see the recordings very well, without a long procedure. They only support viewing recorded clips on cell phones. Great if you are happy with a 5 inch image. To see it on a real computer screen, you have to download the clip to a phone, transfer it to a desktop, and then view it there. At the same time. I'm installing a Lorex system at a different location. It's substantially more challenging to set up. This is eased by excellent phone support. BUT afterwards, I can view and record clips on both phone and desktop without further hassle. I guess if I actually have a real event, the Eufy system will allow me to save and move the clips onto a real screen and gain full useage.
No, I would not recommend this to a friend





